Top 128 Guest service agent Jobs in Lighthouse Point, Fl

Guest Service Agent/Front Desk Agent
La Quinta I-95 Deerfield Beach —Deerfield Beach, FL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent
Hilton Boca Raton Suites —Boca Raton, FL
- $17.75 an hour
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
DoubleTree by Hilton Deerfield Beach Boca Raton —Deerfield Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
15h
Front Desk Agent
Doubletree Deerfield —Deerfield Beach, FL
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
TRU HOME2 SUITES POMPANO BEACH —Pompano Beach, FL
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
KW Property Management LLC —Pompano Beach, FL
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Guest Service Agent
Hilton —Fort Lauderdale, FL
- Full-time
- Hotel
- Entry level
Guest Service Agent
Hersha Hospitality Management, LP —Deerfield Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
19h
Front Desk Agent
Renaissance Boca Raton —Boca Raton, FL
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent (Mixed Shifts) - SpringHill Suites Boca Raton! Weekly Pay!!!
B.F. Saul Company Hospitality Group —Boca Raton, FL
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Front Desk Agent
Hyatt Place Boca Raton —Boca Raton, FL
- $15 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
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5d
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
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Front Desk Agent
Pier Sixty Six —Fort Lauderdale, FL
- Up to $19 an hour
- Full-time
- Writing skills
- Basic math
- Windows
- Health insurance
- Dental insurance
14d
Bilingual Sales Representative
VERIZON RETAILER —Deerfield Beach, FL
- Up to $25 an hour
- Extended hours
- Bilingual
- Background check
- 18 years or older
- Paid time off
- Employee discount
Quick Apply
5d
Bilingual Sales Representative
VERIZON RETAILER —Boca Raton, FL
- Up to $25 an hour
- Extended hours
- Bilingual
- Background check
- 18 years or older
- Paid time off
- Employee discount
Quick Apply
8d
Front Desk Agent for SPA
Medileaf Wellness SPA —Boca Raton, FL
- $15 - $17 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
2d
Reservations Agent - The Wyndham Deerfield Beach Resort
Wyndham Deerfield Beach Resort —Deerfield Beach, FL
- Weekends as needed
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent
Marriott International, Inc —Fort Lauderdale, FL
- Full-time
- Hotel
- High school diploma or GED
- Front desk
6d
Front Desk Agent- Holiday Inn Boca Raton North
Lexima —Boca Raton, FL
- $16.50 an hour
- Full-time
- Inventory management
- Hotel
- High school diploma or GED
Front Desk Agent
Opal Grand Resort —Delray Beach, FL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Criminal background check
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near lighthouse point, fl

Guest Service Agent/Front Desk Agent

La Quinta I-95 Deerfield Beach
Deerfield Beach, FL

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Job Details

Part-time | Full-time
$15 - $17 an hour
7 days ago

Qualifications

Computer operation
Telephony
Hotel and accommodations payment processing
Confidential information handling
Hotel policy compliance
Resort experience
Computer literacy
Client rapport building
Answering guest questions
Radio communication systems
High school diploma or GED
Hotel emergency procedures
Computer skills
Hotel and accommodations guest complaints handling
Clean workspace maintenance

Full Job Description

Job Description

La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham - I-95 Hillsboro West location in Deerfield Beach, Florida.

Job Summary

The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.

Physical Requirements

Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems, as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Fundamental Requirements

Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Types: Full-time, Part-time

Work Location: In person

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Work Location: In person

Quick Apply

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