Studio Operations & Sales Assistant
La Vida Fitness & Wellness | Kōloa, Kauaʻi
Part-Time | 10–25 hours per week
$22–$26/hour, based on experience
Complimentary La Vida membership + potential performance incentives
Do you love health and wellness, connecting with people, staying organized, and helping things run smoothly behind the scenes?
La Vida Fitness & Wellness is looking for a warm, reliable, organized Studio Operations & Sales Assistant to support our growing studio.
This role is a mix of client communication, lead follow-up, sales support, studio operations, front desk coverage, and light marketing assistance. You’ll help new clients feel welcome from their first inquiry, support current members, and make sure important details and follow-up don’t fall through the cracks.
This position is designed as a starting point with room to grow. As La Vida continues to grow, there may be opportunities for the right person to take on additional hours, responsibilities, and a larger role within studio operations. We’d love to find someone who is excited to grow with us.
This is not a high-pressure sales position. We’re looking for someone who is comfortable talking with people, asking thoughtful questions, and helping clients choose the option that best fits their goals and schedule.
What You’ll DoLead Follow-Up & Sales Support
- Call, text, and email new leads and inquiries
- Follow up with prospective clients who have not yet booked
- Explain intro offers, class options, and memberships
- Help new clients book their first class or intro offer
- Track leads, intro offers, conversations, and next steps
- Support membership conversion and referral efforts
- Help ensure leads receive timely and consistent follow-up
Studio Operations & Client Experience
- Help keep day-to-day studio operations organized
- Greet and check in clients during front desk shifts
- Help first-time clients feel comfortable and prepared
- Check studio voicemail and email
- Assist clients with basic questions and scheduling
- Support retail or small in-studio purchases when needed
- Keep the front desk area organized
- Assist with light studio reset and operational tasks
Current Member Support
- Help track expiring intro offers and memberships
- Support renewal and referral communication
- Follow up with clients when needed
- Help members stay connected to their fitness routine
- Share client feedback and concerns with the owner
- Help identify clients who may need additional support or follow-up
Light Marketing Support
Depending on experience and interest, this role may also help with:
- Organizing content ideas
- Posting or scheduling social media content
- Sharing studio events, promotions, and announcements
- Helping capture simple photos or videos
- Assisting with email or text communication
Experience with Instagram, TikTok, Facebook, Canva, or scheduling tools is helpful but not required.
You May Be a Great Fit If You Are:
- Warm, friendly, and professional
- Reliable and consistent
- Organized and detail-oriented
- Comfortable talking with people in person and on the phone
- Comfortable making follow-up calls
- Able to work independently and follow through on tasks
- Comfortable learning new technology and systems
- Proactive and willing to ask questions
- Interested in health, fitness, wellness, Pilates, yoga, or boutique fitness
- Comfortable helping clients make decisions without being pushy or overly sales-focused
Preferred Experience
Experience in any of the following is a plus:
- Customer service
- Sales or lead follow-up
- Boutique fitness or wellness
- Hospitality or retail
- Front desk or administrative work
- Social media posting
- Email and client communication
- Momence, Mindbody, Walla, Mariana Tek, or similar scheduling software
Schedule
This is a part-time, in-person position starting at approximately 10–25 hours per week.
Availability should include:
- A combination of morning and evening shifts
- Very occasional weekend availability for special events or studio needs
- Occasional split shifts depending on studio needs
Regular weekend shifts are not expected.
Hours may grow over time based on performance, studio needs, and role fit.
Compensation
$22–$26 per hour, based on experience + Unlimited Membership
Additional benefits may include:
- Complimentary La Vida membership
- Performance-based incentives
- Potential incentives tied to intro offer sales, membership conversions, referral campaigns, lead follow-up, or event support
What Success Looks Like
The right person will help La Vida:
- Respond to leads quickly and consistently
- Increase intro offer bookings
- Improve client follow-up
- Convert more prospective clients into members
- Keep current members supported and engaged
- Reduce missed communication
- Keep studio operations organized
- Create a warm, professional client experience
- Help the owner spend more time teaching, leading, and growing the studio
How to Apply
Please submit your resume along with a short note telling us:
- Why you are interested in working with La Vida
- Your general availability
- Any relevant customer service, sales, administrative, fitness, wellness, or front desk experience
- Why you think you would be a great fit for this role
We’re excited to find someone who loves people, believes in wellness, and wants to be part of a strong and growing studio community.
Pay: $22.00 - $26.00 per hour
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Application Question(s):
- Are you comfortable making outbound phone calls to prospective clients?
- Are you available for a combination of morning and evening shifts, with very occasional weekend availability for special events or studio needs?
- Why are you interested in working with La Vida Fitness & Wellness?
Work Location: In person
