Top 71 Customer experience specialist Jobs in Lima, Oh

Customer Access & Support Specialist
ACJFS —Lima, OH
- $21.24 - $23.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
8d
Payroll Specialist
Health Partners of Western Ohio —Lima, OH
- From $20 an hour
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Licensed Sales Professional (LSP) - OH
Allstate —Ohio
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Patient Access Associate Specialist
Ensemble RCM LLC —Lima, OH
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
AR Specialist | Medicaid Billing Experience in Ohio and PA Preferred
HCF Management —Lima, OH
- Customer service
- Mid-level
- Office
Quick Apply
4d
Site Learning Specialist (Lima, OH)
Nordic —Lima, OH
- Full-time
- Hospital
- Inpatient
- Mid-level
HR and Training Specialist
The Union Bank Company —Columbus Grove, OH
- Full-time
- Computer literacy
- Mid-level
- Office
Fulfillment Specialist
Fastenal —Lima, OH
- Full-time
- 18 years or older
- Customer service
- Local
2d
(USA) Member Specialist FT
Sam's Club —Lima, OH
- $17 - $25 an hour
- Full-time
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
(USA) Member Specialist PT
Sam's Club —Lima, OH
- $17 - $25 an hour
- Part-time
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Delivery Specialist
PERRY proTECH —Lima, OH
- $19.00 - $20.50 an hour
- Full-time
- Clean driving record
- Warehouse
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Manufacturing Safety Specialist - New Knoxville Plant - 1st Shift
Crown Equipment Corporation —New Knoxville, OH
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid parental leave
- Paid holidays
SALES PROFESSIONAL
Big Sandy Superstore —Lima, OH
- $50,000 - $100,000 a year
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Windows
- Health savings account
- Health insurance
Quick Apply
P&C Insurance Claims Specialist
Kesner Insurance Agency, Inc —Lima, OH
- $18 - $20 an hour
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Paid time off
Quick Apply
Volunteer Experience Specialist - Central Region (Lima, Ohio)
Girl Scouts of Western Ohio —Lima, OH
- $19.25 an hour
- Overtime
- Hybrid work
- Sales
- Customer service
- Ability to walk for extended periods
- Mileage reimbursement
- Health insurance
Quick Apply
Recruitment Specialist - Central Region (Lima)
Girl Scouts of Western Ohio —Lima, OH
- $19.25 an hour
- Overtime
- Hybrid work
- Ability to walk for extended periods
- Public speaking
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Population Health Specialist
JTDMH —Saint Marys, OH
- Weekends as needed
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Production Specialist 2nd or 3rd Shift
Sumiriko Ohio Inc —Bluffton, OH
- Mid-level
- High school diploma or GED
Quick Apply
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore —Lima, OH
- $14 - $15 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Photo Specialist
Walgreens —Lima, OH
- $15.00 - $17.50 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
2d

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Customer Access & Support Specialist

ACJFS
Lima, OH

Quick Apply

Job Details

Full-time
$21.24 - $23.75 an hour
8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Loan forgiveness
Life insurance

Qualifications

Microsoft Excel
Microsoft Access
Microsoft Outlook
Interviewing
Typing

Full Job Description

Our Mission: 

Allen County Job and Family Services, with support of regional employers, economic development, and community partners, is committed to building a stronger community by promoting self-sufficiency. We are dedicated to assisting Allen County families and individuals achieve their highest level of stability and independence through career development and supportive services.   
*

Description of Duties:

· Serves as the primary point of contact for all customers entering the facility, representing the Agency with professionalism and empathy.

· Delivers high-quality customer service by assessing customer needs, addressing inquiries, and resolving concerns efficiently.

· Refers customers to appropriate Agency programs and external community resources.

· Utilizes internal systems to track interactions and manage customer disputes, ensuring consistent support and effective resolution.

· Assists with routine casework, including case preparation and the completion of customer information related to eligibility for Agency programs such as Medicaid, SNAP, WIOA, PRC, TXX, and others.

· Maintains accurate records in relevant computer systems, including OBWP, EDMS, and the Agency database.

· Completes all forms necessary for maintaining relevant customer cases. Completes necessary paperwork. Attends meeting and training sessions at the State and local levels to learn new

· methods, regulations and policies.

· Other duties as assigned (e.g. special assignments for supervisor, completes daily planner, filing, etc.). Regular, predictable attendance is an essential function of the position.

Minimum Qualifications:

· Proficient in Microsoft Word, Excel, Access and Outlook.

· Completion of undergraduate major core coursework in behavioral science or social science or education, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.

· Completion of two years of technical education in behavioral science or social science, one course or six months experience in interviewing techniques and one course or six months experience in typing, keyboarding, or word processing.

· Two courses or one year of experience in behavioral science or social science, or customer service techniques, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.

· Education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

· Completion of a post-secondary degree in related field preferred.

Knowledge, Skill, and Ability:

· Knowledge of: Budgeting; Public Relations; Interviewing

· Ability to: Handle problems involving several variables in familiar context; apply principles to solve practical, everyday problems; interpret variety of instructions in written, oral, picture or schedule form, define problems, collect data, establish facts and draw valid conclusions; comprehend and record figures accurately; add, subtract, multiply and divide whole numbers; calculate fractions, decimals and percentages; comprehend simple sentences with common vocabulary; copy material accurately and recognize grammatical and spelling errors; complete routine forms; maintain accurate records; originate routine business letters reflecting standard procedures; understand manuals and verbal instructions, technical in nature; use proper research methods in gathering data; work alone on most tasks; answer routine telephone inquiries from public; handle sensitive inquiries from and contacts with officials and general public; resolve complaints from angry citizens and government officials.

Salary and Benefits:

· Starting pay ranges from $21.24 to $23.75 per hour, based on experience.

· Up to $0.75 per hour increase after passing probation

· Additional $0.50 per hour with Associates degree.

· Additional $1.00 per hour with Bachelors degree.

· Monday - Friday (37.5 hours per week) 8:00 a.m. - 4:30 p.m.

· 12 paid holidays

· Vacation time

· State retirement system

· Work/Life Balance

· Medical, dental, vision, and life insurance

· Public Service Loan Forgiveness eligible employer

· Work 7.5 hours a day PLUS PAID LUNCH

To Apply: Submit resume to [email protected] with “Customer Access & Support

Specialist” in the subject line

Pay: $21.24 - $23.75 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in lima, oh

Customer Access & Support Specialist

Payroll Specialist

Licensed Sales Professional (LSP) - OH

Patient Access Associate Specialist

AR Specialist | Medicaid Billing Experience in Ohio and PA Preferred

Site Learning Specialist (Lima, OH)

HR and Training Specialist

Fulfillment Specialist

(USA) Member Specialist FT

(USA) Member Specialist PT

Delivery Specialist

Manufacturing Safety Specialist - New Knoxville Plant - 1st Shift

SALES PROFESSIONAL

P&C Insurance Claims Specialist

Volunteer Experience Specialist - Central Region (Lima, Ohio)

Recruitment Specialist - Central Region (Lima)

Population Health Specialist

Production Specialist 2nd or 3rd Shift

CUSTOMER RELATION SPECIALIST

Photo Specialist

I want to receive the latest job alert for customer experience specialist in lima, oh

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