Top 24 Inbound call center Jobs in Lima, Oh

Patient Care Representative
KeyBridge Medical Revenue Care —Lima, OH
- $16 - $20 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- 11+ years
- Paid training
- Health insurance
Quick Apply
Lead, Inbound Receiving & Vendor Performance
SpartanNash —Lima, OH
- Full-time
- Oracle
- 5 years
- Mid-level
Quick Apply
10d

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Patient Care Representative
KeyBridge Medical Revenue Care —Lima, OH
Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and…
$16 - $20 an hour
Quick Apply
REMOTE LICENSED ACA AGENT | INBOUND CALLS | WEEKLY PAY | $30 PER MEMBER
OP Insurance Agency —Ohio
2-15 or 2-40 license (Required). We are currently looking for licensed Health Insurance Agents to join a remote team supporting ACA (Affordable Care Act)…
$3,000 - $5,000 a week
Quick Apply

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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
7d
Customer Service Representative - HVAC
The Habegger Corporation —Columbus, OH
Answer inbound calls promptly and professionally, addressing customer inquiries related to HVAC products and services.
$43,000 - $45,000 a year
Quick Apply
2d

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Patient Care Representative

KeyBridge Medical Revenue Care -
Lima, OH

Quick Apply

Job Details

Full-time
$16 - $20 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Outlook
Microsoft Teams

Full Job Description

Description:

Patient Care Representative

Lima, OH

Patient Care Representative – ARM Team

Hybrid

Join a Best Places to Work Winner — 18 Years Running!

Do you have experience a passion for helping others? Looking for full-time work with a company known for its award-winning culture?

KeyBridge Medical Revenue Care is seeking a compassionate, detail-oriented Patient Care Representative to join our ARM team.

About KeyBridge

At KeyBridge, we believe exceptional patient care starts with supporting exceptional people. As an 18-time Best Places to Work winner, we’re committed to compassion, integrity, and excellence.

Our mission is simple: bridge the gap between healthcare providers and their patients by delivering respectful, empathetic financial care in a call-center environment.

Position Overview

As an ARM Patient Care Representative, you’ll serve as the trusted voice of our healthcare clients—guiding patients through billing questions, assisting with payments, and helping resolve account balances. This role is the perfect blend of customer service, problem-solving, and meaningful human connection.

What You’ll Do

Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns.

Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards.

Navigate multiple systems: Work across various medical and internal systems to locate information and support patients with complex inquiries.

Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed.

Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day.

What We Offer:

Paid training
Health, Dental and Vision Insurance after 30 days
PTO accrual that begins upon hire and can be used after 30 days
Supportive leadership and growth opportunities
A fun hybrid work environment
A company culture you’ll be proud to be part of

Requirements:

Strong written and verbal communication skills along with excellent active listening
Positive, professional attitude with a drive to succeed
Ability to multitask and adapt in a high-volume call center
Work efficiently across multiple systems
Proficiency with Microsoft Office (Outlook, Teams)
Ability to understand and follow written, oral, and visual instructions
Reliable, punctual, and team-oriented
Be available Monday-Friday between 8am-6pm
Ability to pass ACA certification tests when eligible
No experience required—we train you

Quick Apply

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inbound call center jobs in lima, oh

Patient Care Representative

Lead, Inbound Receiving & Vendor Performance

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