Top 91 Service dispatcher Jobs in Lima, Oh

Protective Services Dispatcher - Security - St. Rita's Medical Center
Mercy Health —Lima, OH
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
11d
Communications & Public Safety Dispatcher - Communications
Lima Memorial Health System —Lima, OH
- Full-time
- High school diploma or GED
- Typing
- Medical terminology
Customer Service Representative
Heidt Veterinary Hospital —Lima, OH
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
11d
PRN Communications & Public Safety Dispatcher - Communications
Lima Memorial Health System —Lima, OH
- PRN
- High school diploma or GED
- Typing
- Medical terminology
PRN Communications & Public Safety Dispatcher
Lima Memorial Health System —Lima, OH
- PRN
- High school diploma or GED
- Typing
- Medical terminology
Dispatcher
REINEKE FAMILY DEALERSHIPS INC —Lima, OH
- Sales
- Mid-level
- Driver's License
Customer Service Representative
Pratt Industries —Wapakoneta, OH
- Writing skills
- Basic math
- English
- Wellness program
- Health savings account
Quick Apply
Customer Service Team Lead
Wieland —Lima, OH
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
8d
Premium Services Manager
Midwest Shooting Center —Lima, OH
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Case Manager (Youth Services)
Coleman Health Services —Lima, OH
- From $19 an hour
- Full-time
- Driving
- 1 year
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Loan Consultant II)
Lendmark Financial Services, LLC —Lima, OH
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representive Float - Administration - Findlay
WesBanco Bank, Inc. —Delphos, OH
- Microsoft Outlook
- Computer literacy
- Office
2d
Customer Service
Bluffton Family YMCA —Bluffton, OH
- From $11 an hour
- Part-time
- Background check
- Customer service
- High school diploma or GED
- 403(b)
Quick Apply
11d
Customer Service Representative
First National Bank —Pandora, OH
- Up to $16 an hour
- Part-time
- Bachelor of Science
- Office
- High school diploma or GED
Quick Apply
4d
Multi-Location Customer Service Specialist
Sherwin-Williams —Saint Marys, OH
- $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
11d
Assistant Manager / Service Advisor
Ziebart Rhino Linings —Lima, OH
- From $50,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Representative I
kirbyrisk —Lima, OH
- Overtime
- Forklift
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
Patient Service Manager
HHS Culinary and Nutrition Solutions, LLC (USA) —Lima, OH
- $62,000 a year
- Full-time
- Hospital
- ServSafe
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Tyler Sutton - State Farm Agent —Lima, OH
- $50,000 - $70,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
HVAC Refrigeration Service Technician
Nextech —Lima, OH
- $25 - $42 an hour
- Full-time
- Entry level

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Protective Services Dispatcher - Security - St. Rita's Medical Center

Mercy Health -
Lima, OH

Apply Now

Job Details

11 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

Mercy Health

Intro paragraph

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Protective Services Dispatcher - St. Rita's Medical Center

Job Summary:

Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channel radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment and provides excellent customer service to anyone in need of services; and performs other duties as requested.

Essential Functions:

Responsible for receiving, coordinating, and disseminating critical information from various sources including emergency and non-emergency calls for service. Maintains radio contact with mobile/field units to monitor response, progress, and any needed support. Relays descriptions and other information to protective service field units concerning, wanted persons, missing or lost persons, stolen vehicles and for the arrest or detainment of specified individuals, etc. Obtain information related to crime reports and obtain critical information, including but not limited to name of caller, call back number and details of situation

Determines nature and location of emergency, prioritize, dispatch emergency personnel and/or implement emergency procedures as needed and in accordance with established procedure. Monitors, supports, and troubleshoots alarm systems. Acknowledge alarm received and dispatches appropriate personnel for issue at hand. Operate a variety of communications equipment and monitors security systems including CCTV, access control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedures

Monitor and respond to emergency codes and alarm systems in accordance with hospital protocols, initiating proper communication alerts when required.

Documents and maintains records of assigned units for information related to time, location, units dispatched and their time of arrival using the protective services report/dispatch system. Maintain accurate and up to date logs as assigned. Provide information to outside agencies including outside law enforcement agencies as appropriate

Process employees and other individuals through the photo badging identification system. Be familiar with all resources and services available to callers and offer these resources and services as appropriate

Answer and direct incoming calls using multi-line phone system, ensuring prompt and courteous communications with patients, staff, and external callers.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High school diploma or GED (required)

Required Licensing & Certifications:

None

Experience:

1-2 years of experience in security and/or telephone operations/dispatch (preferred)

Skills & Abilities:

Hard/Tech/Clinical Skills:

Ability to accurately type 35-40 wpm

Strong documentation skills under pressure

Ability to operate multi-line telephone systems including taking and prioritizing emergency and non-emergency calls.

Proficient in using two-way radios and dispatch consoles and enter data as appropriate

Basic Microsoft Office Skills

Soft/Interpersonal Skills:

Calm demeanor, clear and effective communication, active listening, ability to multitask, empathy and patience, team collaboration, professionalism, attention to detail, and conflict de-escalation.

Handles sensitive information with integrity and respect for privacy.

Training:

N/A

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

Refine Your Search

service dispatcher jobs in lima, oh

Protective Services Dispatcher - Security - St. Rita's Medical Center

Communications & Public Safety Dispatcher - Communications

Customer Service Representative

PRN Communications & Public Safety Dispatcher - Communications

PRN Communications & Public Safety Dispatcher

Dispatcher

Customer Service Representative

Customer Service Team Lead

Premium Services Manager

Case Manager (Youth Services)

Customer Service Representative (Loan Consultant II)

Customer Service Representive Float - Administration - Findlay

Customer Service

Customer Service Representative

Multi-Location Customer Service Specialist

Assistant Manager / Service Advisor

Customer Service Representative I

Patient Service Manager

Customer Service Representative - State Farm Agent Team Member

HVAC Refrigeration Service Technician

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