Top 63 Call center representative Jobs in Lincoln, Ca

Retail Sales Representative I, II and III
Astound —Rocklin, CA
- $17.00 - $26.24 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Medical Call Center Representative
Chapa-De —Auburn, CA
- $23.20 - $25.00 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
- Paid holidays
- Health insurance
Quick Apply
Patient Contact Center Patient Services Representative 2
UC Davis Health —Sacramento, CA
- $28.68 - $35.57 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
2d
Customer Services Concierge Support, Intermediate
Blue Shield of California —El Dorado Hills, CA
- $20.13 - $28.18 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Work from home
1d
Customer Service Representative
Bell Brothers —Rocklin, CA
- $20 - $24 an hour
- Overtime
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
12d
Member Services Representative II
Western Health Advantage —Sacramento, CA
- $22 - $25 an hour
- Full-time
- Remote
- Word processing
- Computer literacy
- Research
Quick Apply
2d
Call Center Representative
River City Bank —Sacramento, CA
- Research
- High school diploma or GED
- Experience equivalent to degree accepted
Contact Center Representative I
Sacramento Credit Union —Sacramento, CA
- $21.00 - $26.79 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- 401(k)
Quick Apply
Remote Customer Service Representative
TDB Communications —West Sacramento, CA
- $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
2d
Call Center Representative
Fox Family Heating and Air Conditioning —Sacramento, CA
- $20 - $25 an hour
- Full-time
- Background check
- Writing skills
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Member Service Representative III
Western Health Advantage —Sacramento, CA
- $25 - $27 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Mid-level
- Referral program
Quick Apply
2d
REP - CALL CENTER - PT
Hard Rock Hotel & Casino Sacramento —Wheatland, CA
- Part-time
- 18 years or older
- Microsoft Excel
- Basic math
Quick Apply
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $26.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Client Intake Specialist/Legal Assistant
Nyman Turkish PC —Roseville, CA
- $23 - $28 an hour
- Administrative experience
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
Operations Support Services Specialist
Gemini Legal Support Inc —Rocklin, CA
- $20.67 - $25.96 an hour
- Monday to Friday
- Hybrid work
- Writing skills
- Medical office experience
- Research
- Paid holidays
- Health insurance
Online Customer Service Representative
ZMC Cabinetry —Rancho Cordova, CA
- $18 - $25 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid training
- Paid time off
Quick Apply
Call Center Sales Representative & Customer Service II
Pick N Pull Auto Dismantlers —Rancho Cordova, CA
- $18.50 an hour
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative/Dispatcher
Greenberg Clark Inc —Sacramento, CA
- Full-time
- Communication skills
- Entry level
- Time management
Quick Apply
Call Center Sales Representative & Customer Service
Pick N Pull Auto Dismantlers —Rancho Cordova, CA
- $17 an hour
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Bonney Plumbing, Electrical, Heating and Air —Sacramento, CA
- $18 - $21 an hour
- High school diploma or GED
- Typing
- 1 year
- Paid holidays
- Health insurance
Quick Apply
21h

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Retail Sales Representative I, II and III

Astound -
Rocklin, CA

Apply Now

Job Details

Full-time
$17.00 - $26.24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Customer communication

Full Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

A Day in the Life of the Retail Sales Representative I, II, and III:

Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers
Demonstrate Astound's various products and services to inbound customer traffic at the retail center
Communicate current promotions and offers to all potential customers
Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs
Review customer’s current level of service and introduce new services as appropriate
Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive
Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property
Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment
Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries
Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding
Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures
Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis
Track sales progress and document productivity on sales forms/ reports as provided by the company
Ensure all required paperwork is legible, complete and submitted in a timely manner

What You Bring to the Table:

Phone customer support/service related background in call center environment preferred
Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful
Bilingual skills preferred
Friendly, enthusiastic and outgoing demeanor
Demonstrates a thorough knowledge of cable and data products and services
Ability to learn and retain new information and concepts quickly
Demonstrates ability to diagnose and solve problems
Exhibits the ability to follow direction and possesses the ability to follow through
Displays proven good judgment and proactive decision-making skills
Must possess the ability to adapt to change
Cable Television industry experience preferred
Telecommunications experience preferred
Education and Certifications: High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program

Benefits listed above are for regular full-time position

Additional Job Description

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:

Retail Representative I - $17.00 - $23.80 per hour
Retail Representative II - $17.85 - $24.99 per hour
Retail Representative III - $18.74 - $26.24 per hour

Our Mission Statement:

Take care of our customers
Take care of each other
Do what we say we are going to do
Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Apply Now

Refine Your Search

call center representative jobs in lincoln, ca

Retail Sales Representative I, II and III

Medical Call Center Representative

Patient Contact Center Patient Services Representative 2

Customer Services Concierge Support, Intermediate

Customer Service Representative

Member Services Representative II

Call Center Representative

Contact Center Representative I

Remote Customer Service Representative

Call Center Representative

Member Service Representative III

REP - CALL CENTER - PT

Business Member Support Service Center Representative

Client Intake Specialist/Legal Assistant

Operations Support Services Specialist

Online Customer Service Representative

Call Center Sales Representative & Customer Service II

Customer Service Representative/Dispatcher

Call Center Sales Representative & Customer Service

Call Center Representative

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