Top 145 Center manager Jobs in Lincoln, Ca

Contact Center Manager
Sacramento Credit Union —Sacramento, CA
- $75,000 - $99,000 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Transportation Concierge
United Auburn Indian Community —Auburn, CA
- Full-time
- CDL B
- Microsoft Word
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
12d
Substance Use Disorder (SUD) Counselors
WellSpace Health —Sacramento, CA
- $24.90 - $32.37 an hour
- Full-time
- CPR Certification
- Customer service
- Word processing
- Continuing education credits
- Paid jury duty
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Program Manager
Sacramento Chinese Community Service Center Inc —North Highlands, CA
- From $24 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
7d
Program Manager
Sacramento Chinese Community Service Center Inc —Sacramento, CA
- From $24 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
7d
Program Lead
Catalyst Family Inc. —Rocklin, CA
- 8 hour shift
- Classroom
- Current TB test
- Mid-level
- Commuter assistance
- Paid holidays
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Director of Fulfillment Operations
CreativeMC —Sacramento, CA
- $125,000 - $140,000 a year
- Full-time
- Background check
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
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Full X-Ray Technician/Medical Assistant
Proactive Wellness Systems Inc —Roseville, CA
- $27 - $32 an hour
- Full-time
- BLS Certification
- Mid-level
- High school diploma or GED
Quick Apply
12d
Instructor II
Central Valley Training Center Inc. —Sacramento, CA
- $24.68 an hour
- Full-time
- Current TB test
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
1d
Assistant Health Center Manager
One Community Health —Sacramento, CA
- $73,513.24 - $92,972.62 a year
- CPR Certification
- BLS Certification
- HIPAA
Quick Apply
Education Center Manager
Shingle Springs Band of Miwok Indians —Placerville, CA
- $63,011 - $85,065 a year
- Extended hours
- School experience
- CPR Certification
- 5 years
Quick Apply
5d
Early Childhood Center Office Manager
Bright Horizons —Sacramento, CA
- $49,000 - $59,500 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
6d
Associate Service Manager
Tesla —Sacramento, CA
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
8d
Retail Center Manager
European Wax Center —Roseville, CA
- $70,304 a year
- Weekends as needed
- Sales
- Mid-level
- Retail management
- Disability insurance
- Health insurance
Quick Apply
Data Center Project Manager
Trane Technologies —Rocklin, CA
- $105,228.33 - $168,700.00 a year
- Full-time
- 7 years
- Pass drug screening
- Travel
Call Center & Delivery Manager
Kolas —Sacramento, CA
- $25 an hour
- Full-time
- Google Workspace
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Branch Manager
Sunbelt Rentals, Inc. —North Highlands, CA
- $80,500 - $126,500 a year
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
6d
Physical Therapy Center Manager
Nexus HR Services —Rocklin, CA
- $85,000 - $100,000 a year
- CPR Certification
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Assistant Center Store Manager - Food Maxx - 6982 Sunrise Blvd., Citrus Heights, CA 95610
The Save Mart Companies —Citrus Heights, CA
- $30.67 an hour
- Full-time
- Merchandising
- Basic math
- Mid-level
Quick Apply
General Manager - Sacramento
Carvana —Sacramento, CA
- $160,000 - $200,000 a year
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Wellness program
- Health insurance

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center manager jobs near lincoln, ca

Contact Center Manager

Sacramento Credit Union -
Sacramento, CA

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Job Details

Full-time
$75,000 - $99,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

MLO License
Microsoft Excel
Compliance with loan regulations
Phone communication
Regulatory compliance
Employee relationship building
High school diploma or GED
Conflict management
Credit union experience
Productivity software
Legal compliance
Banking
Client interaction via phone calls
Analytics

Full Job Description

TITLE: CONTACT CENTER MANAGER

STATUS: EXEMPT

DEPARTMENT: CONTACT CENTER

REPORTS TO: REGIONAL MANAGER, RETAIL SALES AND SERVICE

PAY SCALE: $85,000 to $99,000

Sacramento Credit Union is seeking a dynamic and experienced leader to join our team as a Contact Center Manager. We’re looking for someone who thrives in a leadership role and is passionate about delivering outstanding member service.

In this role, you will oversee the daily operations and strategic direction of our Contact Center. You’ll be responsible for developing and executing performance plans, supporting and mentoring staff, and ensuring a high standard of service delivery. The ideal candidate will bring strong analytical skills to monitor key metrics, generate reports, and recommend improvements to policies, procedures, and systems. This position requires strong knowledge of credit union operations, sales and service, and regulatory compliance.

RESPONSIBILITIES AND DUTIES:

- Plans, directs and monitors the activities and operations of Contact Center sales and service functions. Develops, implements and maintains objectives, policies and procedures to ensure optimal quality, member satisfaction and strategic goals are achieved. Ensures that daily operations achieve business objectives.
- Provides leadership and support to Contact Center team; ensures a competent, motivated staff through hiring, training, counseling, coaching motivating, and reviewing performance of assigned staff.
- Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term impact on business results in alignment with organization objectives.
- Initiates, researches, coordinates and implements department projects intended to benefit members, internal team members or department operations.
- Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results.
- Ensures optimal member service to include monitoring, resolving problems, timely response to requests, and other interventions.
- Responsible for analyzing performance metrics and trends and uses this data to improve Contact Center efficiency.
- Stays updated of industry trends and embrace technology to enhance efficiency, boost employee productivity, and improve member satisfaction.
Maintains working relationships and communication with staff, management and executive management. Participates in meetings to review objectives and other activities.
Oversee TPMG membership and loan application process during enrollment months. Explain products, receive application and input into MeridianLink, notify member when approved, and process required paperwork. Fund and wire loans to Kaiser.
As a Mortgage Loan Originator, must register with NMLS Registry and keep registration information current.
Maintains current knowledge of industry and trends through external affiliations and activities and review of competitors.

MINIMUM QUALIFICATIONS:

High School Diploma or G.E.D.
Continuing education in business, management or related field is preferred.
Experience in related position within a credit union or financial institution.
Demonstrated knowledge of standard credit union software and contact center channels systems.
Knowledge of credit union policies, procedures, laws and regulations desired.
Demonstrated strong analytical, problem solving and conflict resolution skills.
Demonstrated leadership ability.
Demonstrated acumen related to contact center technology; computer skills, including Microsoft Word, Excel, and PowerPoint.
Excellent verbal, written and telephone communication skills.
Ability to maintain effective communication and working relationships with all levels of the organization and business contacts.

PHYSICAL DEMANDS:

Employees may experience the following physical demands for extended periods of time:

View computer screen, up to 90% of the time.
Sitting, up to 75% of the time.
Bend/stooping to lift up to 30 pounds occasionally, up to 5% of the time

Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k) and more.

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Refine Your Search

center manager jobs in lincoln, ca

Contact Center Manager

Transportation Concierge

Substance Use Disorder (SUD) Counselors

Program Manager

Program Manager

Program Lead

Director of Fulfillment Operations

Full X-Ray Technician/Medical Assistant

Instructor II

Assistant Health Center Manager

Education Center Manager

Early Childhood Center Office Manager

Associate Service Manager

Retail Center Manager

Data Center Project Manager

Call Center & Delivery Manager

Branch Manager

Physical Therapy Center Manager

Assistant Center Store Manager - Food Maxx - 6982 Sunrise Blvd., Citrus Heights, CA 95610

General Manager - Sacramento

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