Top 130 Cloud support Jobs in Lincoln, Ne

IT Service Desk Level 1 Engineer
Eakes Office Solutions —Lincoln, NE
- $50,000 - $60,000 a year
- Weekends as needed
- Ability to lift 50 pounds
- Driver's License
- In-person
- Relocation assistance
- Health insurance
Quick Apply
7d
Epic Business Systems Analyst-remote-US
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Database Developer
Sandhills Global, Inc. —Lincoln, NE
- $74 an hour
- Full-time
- Azure
- Writing skills
- Mid-level
Clinical Service Desk- Epic-BA-Remote
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Sr. Database Administrator – NPS
Nelnet —Lincoln, NE
- $120,000 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Wellness program
- Health savings account
7d
Sr Security/Network Engineer
Crete Carrier Corporation —Lincoln, NE
- $80,000 - $90,000 a year
- On call
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Clinical Service Desk-Helpdesk-REMOTE-US
NTT Ltd —Lincoln, NE
- $37,944 - $62,000 a year
- Overtime
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
1d
Chief Data Officer
State of Nebraska —Lincoln, NE
- $53.06 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Junior Google Cloud (GCP) Systems Administrator
ALLO Communications LLC —Lincoln, NE
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
- Health savings account
- Health insurance
Quick Apply
IT Support Center Analyst
RB Global —Lincoln, NE
- $25.18 - $31.47 an hour
- Overtime
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role
NTT DATA —Lincoln, NE
- $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- High school diploma or GED
Quick Apply
21h
Support Engineer
Databank IMX —Lincoln, NE
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Software Engineer (Lincoln, NE)
Xage Security —Lincoln, NE
- Computer Science
- System design
- Java
Software Engineer
NRC Health —Lincoln, NE
- $80,000 - $116,000 a year
- Computer Science
- System design
- Senior level
- Wellness program
- Paid time off
9d
Cybersecurity Program Specialist
Olsson —Lincoln, NE
- Full-time
- Computer science
- Azure
- 6 years
- Wellness program
- Health insurance
IT Project Manager - NDS
Nelnet —Lincoln, NE
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Office
- Wellness program
- Health savings account
Application Developer 2
Union Bank & Trust —Lincoln, NE
- Hybrid work
- System design
- Research
- Mid-level
- Work from home
Quick Apply
ERP Analyst
Bryan Health —Lincoln, NE
- Full-time
- Computer science
- Computer Science
- Mid-level
Manager, Medical Economics
CVS Health —Lincoln, NE
- $54,300 - $145,860 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
7d
Network Engineer
Bryan Health —Lincoln, NE
- Full-time
- Computer science
- Computer Science
- Mentoring
2d

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cloud support jobs near lincoln, ne

IT Service Desk Level 1 Engineer

Eakes Office Solutions -
Lincoln, NE

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
7 days ago

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Technical documentation
IT system monitoring
Incident Escalation
Network infrastructure
Driver's License
Attention to detail
Productivity software support
Computer hardware
Remote access software
Customer support ticket management
Network monitoring tools
Desktop administration
Escalation handling
Ticketing system technical support
System performance monitoring

Full Job Description

Job Overview:

The Level 1 Field Services Technician provides front-line technical support for client systems, devices, and networks within Eakes’ Managed IT division. This role is responsible for handling day-to-day service tickets, performing basic troubleshooting, and assisting in the maintenance of IT environments for our managed clients.

Ideal candidates will have some experience working in a Managed Service Provider (MSP) environment and be familiar with key tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and Microsoft 365 administration. The position involves supporting desktops, laptops, printers, and network-connected devices, as well as escalating more complex issues to senior engineers when appropriate.

This is a full-time position with wages based on experience and certifications. The ideal candidate is detail-oriented, eager to learn, and comfortable working both independently and alongside other technical staff in client-facing situations.

Responsibilities:

· Contribute to a workplace culture consistent with Eakes’ mission, vision, and values.

· Demonstrate strong interpersonal and communication skills to ensure excellent client satisfaction.

· Respond to and resolve service tickets in the company’s PSA/ticketing system, ensuring all work is properly documented and time-tracked.

· Use Remote Monitoring and Management (RMM) tools to review alerts, perform maintenance tasks, and assist with patching or updates.

· Provide Level 1 technical support for desktops, laptops, printers, and network-connected devices in both onsite and remote settings.

· Assist senior engineers with network and server maintenance, deployments, and troubleshooting.

· Support users with Microsoft 365 account management, email setup, and related productivity tools.

· Perform basic diagnostics for connectivity, performance, and software issues, escalating complex cases when appropriate.

· Maintain accurate asset and configuration documentation within internal systems.

· Follow established workflows and contribute to the improvement of documentation, checklists, and standard operating procedures (SOPs).

· Participate in scheduled on-call rotations or after-hours maintenance windows as needed.

· Demonstrate professionalism and high emotional intelligence (EQ) when interacting with customers and peers.

· Stay current on emerging technologies, MSP tools, and best practices through ongoing learning and training opportunities.

· Perform other duties and assist with projects as assigned by management or senior technical staff.

Required Qualifications:

· Certification in at least one IT discipline relevant to this position (e.g., CompTIA A+, Network+, Microsoft certification, etc).

· 2–3 years of hands-on IT support experience, preferably in a Managed Service Provider (MSP) or multi-client environment.

· Familiarity with common MSP tools such as ticketing systems, Remote Monitoring & Management (RMM) platforms, and remote support utilities.

· Basic understanding of Microsoft 365 administration, Windows operating systems, and standard business network environments.

· Strong written and verbal communication skills, with the ability to clearly document work performed and communicate effectively with clients and teammates.

· Self-motivated and able to work independently while following established processes and escalation paths.

· Valid driver’s license and reliable transportation for on-site client visits.

· Willingness to occasionally work evenings or weekends during scheduled maintenance or on-call rotations.

Preferred Qualifications: We are willing to provide additional training on the technologies and services below, but you should already have a solid understanding of core IT support fundamentals.

· Basic understanding of Windows Server environments (2016 and newer), including common functions such as user management, file shares, and permissions.

· Familiarity with Active Directory, Group Policy, DNS, and DHCP concepts and how they relate to day-to-day troubleshooting.

· Experience installing Windows updates, security patches, and basic system maintenance on desktops and laptops.

· General knowledge of networking concepts such as IP addressing, subnetting, and connectivity troubleshooting.

· Exposure to configuring or supporting common network hardware (switches, routers, wireless access points).

· Experience working with security firewalls or UTM devices (WatchGuard, Meraki, or similar) is a plus.

· Familiarity with Microsoft 365 administration (licensing, mailbox setup, password resets, MFA configuration).

· Understanding of backup concepts and data recovery basics (local and cloud-based). · Exposure to VoIP or cloud-hosted phone systems preferred.

· Ability to learn new technologies quickly and apply that knowledge in client environments.

· Comfortable working both independently and as part of a team, occasionally assisting or learning from senior technicians.

· Able to lift, push, and pull IT equipment up to 50 pounds when deploying or servicing hardware on-site.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

cloud support jobs in lincoln, ne

IT Service Desk Level 1 Engineer

Epic Business Systems Analyst-remote-US

Database Developer

Clinical Service Desk- Epic-BA-Remote

Sr. Database Administrator – NPS

Sr Security/Network Engineer

Clinical Service Desk-Helpdesk-REMOTE-US

Chief Data Officer

Junior Google Cloud (GCP) Systems Administrator

IT Support Center Analyst

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Support Engineer

Software Engineer (Lincoln, NE)

Software Engineer

Cybersecurity Program Specialist

IT Project Manager - NDS

Application Developer 2

ERP Analyst

Manager, Medical Economics

Network Engineer

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