Top 15 It entry level Jobs in Lincoln, Ne

Support Engineer
Databank IMX —Lincoln, NE
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
12d
Technical Support Specialist
University of Nebraska Foundation —Lincoln, NE
- Office
- Travel
- Experience equivalent to degree accepted
- Wellness program
- Paid holidays
Technical Support Specialist (1st and 2nd shift)
ALLO Communications LLC —Lincoln, NE
- $19 - $21 an hour
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- No high school diploma
- Health savings account
- Health insurance
Quick Apply
2d
Internal Technical Support Specialist
Kidwell, Inc. —Lincoln, NE
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
5d
ITS Workstation Support Associate
Nebraska Wesleyan University —Lincoln, NE
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
AI Integration Specialist
University of Nebraska —Lincoln, NE
- From $60,000 a year
- Full-time
- Computer science
- Computer Science
- System design
Third-Party Risk Analyst
Nelnet —Lincoln, NE
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
4d
Junior Technician
Schrock Innovations —Lincoln, NE
- $15 an hour
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Epic Business Systems Analyst-remote-US
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Clinical Service Desk- Epic-BA-Remote
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Training and Customer Success Specialist
Social Assurance —Lincoln, NE
- From $45,000 a year
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
3d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lincoln, NE
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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it entry level jobs near lincoln, ne

Support Engineer

Databank IMX -
Lincoln, NE

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Job Details

Full-time
12 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Phone communication
Automation software
Technology security practices
High school diploma or GED
Analysis skills
Problem-solving
Conflict management
Data interpretation
Negotiation

Full Job Description

DataBank IMX  is a growing, thriving company on a mission to create remarkable business solutions for our customers through better data and process automation. As North America's leading end-to-end business process solution provider, our 600+ employees across 36 states are the heart of our success - incredibly dedicated and passionate about data analysis, problem-solving, cloud computing, AI, and the future of technology. Our people are committed to our customers in everything that we do. That is the DataBank difference.

We are looking for a Support Engineer to join our Professional Services Team. The Support Engineer is a critical, customer-focused position responsible for providing technical assistance and support to our customers, ensuring their satisfaction and success with our services. Daily activities include fielding customer questions, troubleshooting, providing documentation and software downloads as well as other position related responsibilities in a support center environment. You will collaborate closely with our development, professional services, and sales teams to resolve customer issues and improve operations and services.

Onsite - Databank Office

151 N. 8th St.

Lincoln, NE

Benefits/Total Rewards

At DataBank, we focus on Benefits that cover your health, well-being, family, and future. Our comprehensive suite of Benefit options is offered to make it easier to stay physically, emotionally, and financially healthy. Some of our Benefits and Total Rewards Program includes:

Salary
Medical/Dental/Vision Insurance
Disability & Life Insurance
401k Retirement Plan
Flexible Spending
Health Savings Account
Parental Leave
Generous PTO
Volunteer PTO
Company Paid Holidays
Career Advancement opportunities
Company-wide bonus program & merit program

Responsibilities

Provide technical support to customers via phone, email, chat, and remote assistance
Troubleshoot and resolve customer issues related to services in a timely and efficient manner
Document and track customer inquiries, reported problems, and solutions
Create and maintain technical documentation, knowledge base articles, and FAQs to assist customers and internal teams
Assist in testing new service releases and updates to ensure quality and reliability.
Participate in on-call rotations and after-hours support as needed
Collaborate with cross-functional teams to escalate and prioritize customer issues, driving timely resolution
Identify and communicate service improvements or enhancements based on customer feedback and support experiences to internal teams
Collaborate with other departments, such as product development and sales, to address customer needs and concerns effectively

Qualifications

High School Diploma/GED
A minimum of 2 years’ experience with Technical Support
A minimum of 1 year experience with OnBase, ECM platforms/solutions and other workflow automation tools
Analytical mindset with the ability to interpret data and drive actionable insights
Strong analysis, judgment and problem solving skills
Excellent written, listening, and verbal communication skills including interpersonal, negotiation, and conflict resolution
Strong software and information technology knowledge base
Works well in a team environment
Ability to work well in a fast-paced work environment
Strong telephone presence and speaking skills

INFORMATION SECURITY REQUIREMENTS DISCLAIMER: 

At DataBank, information security is a top priority. It is the responsibility of every member of our workforce to protect sensitive information at all times. As part of our commitment to clients and regulators, the following information security requirements must be satisfied and upheld for all job positions: 

Ability to pass individual background check and drug screenings, when required* 
Operate in accordance with all DataBank information security policies and procedures 
Understand and acknowledge all job responsibilities relating to information security and protecting sensitive company and/or client information 
Execute information security processes and procedures as required based on job functional responsibilities 
Protect information assets from unauthorized access, disclosure, modification, destruction or interference 
Report information security events, incidents, and any other risks identified to designated company resources

*As an employee of Databank, you may also be required to undergo continued or more in-depth background screenings to satisfy the information security requirements of current or future clients. 

DataBank IMX, is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. DataBank IMX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply. Home - DataBank IMX

Benefits:

401(k)
Dental insurance
Parental leave
Retirement plan

Application Question(s):

What is your salary expectation?

Work Location: In person

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Refine Your Search

it entry level jobs in lincoln, ne

Support Engineer

Technical Support Specialist

Technical Support Specialist (1st and 2nd shift)

Internal Technical Support Specialist

ITS Workstation Support Associate

AI Integration Specialist

Third-Party Risk Analyst

Junior Technician

Epic Business Systems Analyst-remote-US

Clinical Service Desk- Epic-BA-Remote

Training and Customer Success Specialist

Now Hiring IT and Telecom Field Technicians

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