Top 21 Software support Jobs in Lincoln, Ne

Technical Support Specialist
University of Nebraska Foundation —Lincoln, NE
- Office
- Travel
- Experience equivalent to degree accepted
- Wellness program
- Paid holidays
IT Support Specialist (Tier 1)
First State Bank Nebraska —Lincoln, NE
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Information Technology Specialist
Nebraska Association of School Boards —Lincoln, NE
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
ITS Workstation Support Associate
Nebraska Wesleyan University —Lincoln, NE
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Support Engineer
Databank IMX —Lincoln, NE
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
11d
Training and Customer Success Specialist
Social Assurance —Lincoln, NE
- From $45,000 a year
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
2d
Workstation Support Associate
University of Nebraska System —Lincoln, NE
- $49,000 a year
- Full-time
- Customer service
- Research
- Mid-level
- Paid holidays
- Retirement plan
Software Support Manager - Remote
Tabs3 —Lincoln, NE
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
14d
Sr. Workstation Support Associate (Open to University Staff Only)
University of Nebraska —Lincoln, NE
- $25.87 an hour
- Full-time
- Customer service
- Mid-level
- Windows
23h
IT Operations Analyst I
State of Nebraska —Lincoln, NE
- $25.79 an hour
- Full-time
- Computer science
- Computer Science
- High school
- Paid time off
1d
IT Support Center Analyst
RB Global —Lincoln, NE
- $25.18 - $31.47 an hour
- Overtime
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
Internal Technical Support Specialist
Kidwell, Inc. —Lincoln, NE
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
4d
Support Desk Engineer
Kidwell, Inc. —Lincoln, NE
- Full-time
- Mid-level
- Windows
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
4d
IT Tech
Legends Global —Lincoln, NE
- Extended hours
- Mid-level
- Windows
- Microsoft Office
Operations Training Manager (Remote)
SOLV Energy, LLC —Lincoln, NE
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
4d
Hosted Voice Specialist I
ALLO Communications LLC —Lincoln, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d

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Business Customer Advocate
ALLO Communications LLC —Lincoln, NE
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Technical Support Specialist

University of Nebraska Foundation -
Lincoln, NE

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Tuition reimbursement
Parental leave

Qualifications

Vendor relationship building
Customer engagement
Cross-functional collaboration
Stakeholder relationship building

Full Job Description

Provide technical service and support to enable the University of Nebraska to change lives and save lives.

Do you enjoy collaborating with a supportive team?
Do you possess excellent customer service skills, paired with empathy and patience when addressing challenges?
Are you highly adaptable and can easily adjust to changing priorities?
Does the opportunity to work at a fast-paced organization excite you?

If so, we invite you to apply for this exciting opportunity!

At the University of Nebraska Foundation, we grow relationships and resources that enable the University of Nebraska to change lives and save lives. We believe that our strong commitment to inclusion and respect is essential to accomplishing this mission through our values of teamwork, integrity, and passion for mission. We invite, explore, and celebrate differences to increase productivity, spark innovation, and most importantly, accomplish our mission.

You will join the foundation at an exciting time, with the opportunity to make a transformational impact. The foundation is in the public phase of a historic campaign to raise $3 billion to build a better future for Nebraska. The campaign is being led by many enthusiastic volunteers representing all areas of the University of Nebraska System. This position will work in our Lincoln or Omaha office. This position supports staff in all locations, with local travel required.

Ways you will make an impact:

Serve as the first line of support for end users via phone, email, chat, or a ticketing system.
Quickly learn new software applications, providing support and training to staff as needed.
Multitask effectively while prioritizing multiple incoming requests.
Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience.
Understand basic cybersecurity and infrastructure best practices.
Learn and assist with level 1 and 2 support-related issues.
Build and maintain strong working relationships with external vendors, university users, and support teams.

Who we want:

Detail-oriented individuals who value precision and processes.
Genuine and approachable individuals who can make authentic connections and provide exceptional service while working with a wide variety of people.
Motivated learners who are inquisitive and desire to continually grow in their career.
Collaborative team players who can function independently, as well as part of a team.
Problem-solving individuals who can effectively prioritize and execute multiple tasks in a fast-paced environment with proven problem-solving skills.
Reliable, organized, and adaptable individuals who can manage multiple responsibilities and effectively prioritize competing priorities.

What you need:

Minimum Education: Associate's degree or equivalent. Preferred Experience: Bachelor’s degree.
Minimum Experience: 1 year of experience in a customer service role within a professional environment. Preferred Experience: 1-3 years’ experience in computer/technical support.
Strong oral and written communications.
Highly adaptable and able to adjust to changing priorities.
Ability to create technical documentation.
Analytical and problem-solving skills.
Ability to build relationships and work with technical and business stakeholders.
Ability to think strategically and collaborate with others.
Candidates will also be evaluated on our core values of passion for mission, integrity, and teamwork.

What we offer:

Mission-driven work that changes lives and saves lives.
A strength-based, engagement-focused, and performance-oriented culture.
Ongoing learning and development opportunities for your career growth.
An award-winning wellness program.
12 weeks of paid medical leave, including maternity and paternity leave.
12 paid holidays and generous vacation time.
A generous retirement match and multiple incentive compensation programs.
University of Nebraska tuition reimbursement for you and your dependents.

Who we are:

Recognition by the Chronicle of Philanthropy as one of America’s Favorite Charities.
Founded in 1936, the University of Nebraska Foundation provides support for the campuses in the university system — the University of Nebraska–Lincoln, University of Nebraska at Kearney, University of Nebraska at Omaha, Nebraska College of Technical Agriculture in Curtis, and the University of Nebraska Medical Center and its primary clinical partner, Nebraska Medicine.
Among public universities, the University of Nebraska ranks in the top 25 nationally for both funds raised and endowed assets under management.
An organization with a reputation for efficiency and effectiveness, which, along with our alumni and athletic partners, raises more than $7 for every $1 spent.
Winner of Gallup’s Don Clifton Strengths-Based Culture Award.
Winner of the Governor’s Harvester Wellness Award, the highest honor for corporate wellness.

The University of Nebraska Foundation is an equal opportunity employer that is committed to a work environment free from discrimination and harassment where all employees feel respected and valued. We will consider all qualified applicants in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

software support jobs in lincoln, ne

Technical Support Specialist

IT Support Specialist (Tier 1)

Information Technology Specialist

ITS Workstation Support Associate

Support Engineer

Training and Customer Success Specialist

Workstation Support Associate

Software Support Manager - Remote

Sr. Workstation Support Associate (Open to University Staff Only)

IT Operations Analyst I

IT Support Center Analyst

Internal Technical Support Specialist

Support Desk Engineer

IT Tech

Operations Training Manager (Remote)

Hosted Voice Specialist I

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