Top 13 Ntt data Jobs in Lincoln Ne

Epic Business Systems Analyst-remote-US
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Clinical Service Desk/Helpdesk Associate (Remote)
NTT Ltd —Lincoln, NE
- $18.24 - $34.28 an hour
- Overtime
- Writing skills
- English
- High school diploma or GED
- Health savings account
- AD&D insurance
Mailroom Clerk
NTT Ltd —Lincoln, NE
- $17 an hour
- Full-time
- Background check
- Pass drug screening
- Microsoft Office
- Health savings account
- AD&D insurance
12d
Clinical Service Desk-Helpdesk-REMOTE-US
NTT Ltd —Lincoln, NE
- $34,387 - $56,188 a year
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
Clinical Service Desk- Epic-BA-Remote
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Epic- Clinical Service Desk Specialist-REMOTE
NTT Ltd —Lincoln, NE
- $68,076 - $141,826 a year
- 1 year
- Senior level
- Leadership
- Health savings account
- AD&D insurance
10d
BPO Senior Director
NTT Ltd —Lincoln, NE
- $160,000 a year
- Background check
- 7 years
- Pass drug screening
- Health savings account
- AD&D insurance

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Clinical Service Desk/Helpdesk Associate (Remote)
NTT Ltd —Lincoln, NE
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson…
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Epic Business Systems Analyst-remote-US

NTT Ltd -
Lincoln, NE

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Job Details

Full-time
$61,668 - $128,476 a year

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching

Qualifications

Customer communication
IT experience within healthcare

Full Job Description

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward‑thinking environment. If you’re looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.

We are currently seeking a Business Sys. Analysis Senior Analyst to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.

This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.

Role Responsibilities

Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
Drive issue resolution in alignment with established Service Level Agreements (SLAs)
Handle incoming calls and tickets while following account‑specific procedures and documentation standards
Maintain a strong understanding of current Epic configurations, functionality, and system updates
Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement

Preferred Qualifications

Strong experience with Epic clinical workflows and functionality
Minimum of 1-3 years of clinical care delivery experience
Minimum of 1-3 years of experience supporting Epic, including implementation, build, or ongoing operational support
Epic Certification or Proficiency in one or more Epic modules
Demonstrated commitment to a service‑oriented mindset when working with clinicians, end users, and colleagues
Proven ability to analyze both quantitative and qualitative data to support decision‑making and process improvement
Excellent communication and documentation skills

Additional Preferred Qualifications

Prior team leadership, mentoring, or supervisory experience
Experience integrating Epic or other EMR systems with ancillary or third‑party clinical systems

Basic Qualifications

Minimum 1 year Healthcare-Healthcare Systems-Customer Service

About NTT DATA Services

NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry‑focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.

Our healthcare clients include:

More than 1,800 hospitals
2,200 long‑term care facilities
225 acute care facilities
43,000 clinicians
1,000 physician practices
50 insurance providers, supporting over 65 million policyholders

Must reside in the US

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $61,668-$128,476. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

 

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

 

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.

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Refine Your Search

ntt data jobs in lincoln ne

Epic Business Systems Analyst-remote-US

Clinical Service Desk/Helpdesk Associate (Remote)

Mailroom Clerk

Clinical Service Desk-Helpdesk-REMOTE-US

Clinical Service Desk- Epic-BA-Remote

Epic- Clinical Service Desk Specialist-REMOTE

BPO Senior Director

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