Top 41 Hotel front desk supervisor Jobs in Lincolnshire Il

Front Desk Supervisor
Chicago Marriott Suites Deerfield —Deerfield, IL
- $23 an hour
- Mid-level
- Hotel
- 1 year
- Tuition reimbursement
- 401(k) matching
Quick Apply
9d
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Front Desk Manager
Marriott International, Inc —Rosemont, IL
- $54,000 - $69,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Guest Services Supervisor -Sheraton Northbrook Hotel, IL
Hotel Equities —Northbrook, IL
- $23 - $25 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Hotel Guest Service Manager
Renaissance Chicago —Glenview, IL
- $70,000 - $75,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Paid training
- Dental insurance
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Front Desk Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $45,000 - $75,000 a year
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Assistant Manager Room Operations
Marriott International, Inc —Schaumburg, IL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative - Sheraton Hotel, Northbrook, IL
Hotel Equities —Northbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Front Office Supervisor
Omni Hotels & Resorts —Chicago, IL
- $28.55 an hour
- Weekends as needed
- Management
- Mid-level
- Hotel
- Opportunities for advancement
Quick Apply
Front Office Manager
DoubleTree by Hilton Hotel Chicago - North Shore Conference Center —Skokie, IL
- $60,000 - $68,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Audit Clerk
Marriott Suites O'Hare —Rosemont, IL
- Part-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Supervisor Front Desk - Hilton Orrington
Crescent Hotels & Resorts LLC —Evanston, IL
- $22 an hour
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
4d
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
1d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Hotel Frond Desk Supervisor
Comfort Suites —Elgin, IL
- $45,000 - $55,000 a year
- Full-time
- Bilingual
- Mid-level
- Accounting
- Free parking
- Paid time off
Quick Apply
Hotel Task Force Manager
Atira Hotels —Chicago, IL
- $70,000 - $75,000 a year
- Weekends as needed
- Hotel
- Travel
- Mentoring
- Travel reimbursement
- Paid training
Quick Apply
Night Auditor
Hilton Rosemont —Rosemont, IL
- $21 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
15h
Assistant Front Office Manager
Hotel Lincoln —Chicago, IL
- $58,000 - $60,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
3d

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Front Desk Supervisor

Chicago Marriott Suites Deerfield
Deerfield, IL

Quick Apply

Job Details

$23 an hour
9 days ago

Benefits

Tuition reimbursement
401(k) matching
Employee discount

Qualifications

Staff supervision
Managing hospitality teams
Decision making
Receptionist experience within hospitality industry

Full Job Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent managed properties in North America for you & your family members

Tuition reimbursement

1 year experience as a Hotel Front Desk Supervisor is a must

Marriott Brand Experience is preferred.

ESSENTIAL JOB FUNCTIONS:
1. Communicate effectively both verbally and in writing to provide clear
direction to staff. Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.

2. Greet guests immediately with a friendly and sincere welcome. Use a
positive and clear speaking voice, listen to and understand requests,
respond with appropriate actions and provide accurate information such as
outlet hours and local attractions.

3. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information
including number of guests and room rate. Promote Crescent and brand specific marketing programs. Make appropriate selection of rooms based on
guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates,
coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate
compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area.

4. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, travelers checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a
calculator. Post charges to guest rooms and house accounts using the computer.

5. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.

6. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees.
Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make
decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize
revenue allowances to remedy problems only after other alternative solutions have been offered.

7. Communicate both verbally and in writing to provide clear direction to staff.

8. Comply with attendance rules and be available to work on a regular basis.

9. Perform any other job related duties as assigned.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Behaviors

Preferred

Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

hotel front desk supervisor jobs in lincolnshire il

Front Desk Supervisor

Front Desk Agent

Front Desk Manager

Guest Services Supervisor -Sheraton Northbrook Hotel, IL

Hotel Guest Service Manager

Front Desk Manager

Assistant Manager Room Operations

Front Desk Agent

Front Desk Agent

Guest Services Representative - Sheraton Hotel, Northbrook, IL

Front Office Supervisor

Front Office Manager

Night Audit Clerk

Supervisor Front Desk - Hilton Orrington

Guest Service Representative

Part-time Front Desk Agent

Hotel Frond Desk Supervisor

Hotel Task Force Manager

Night Auditor

Assistant Front Office Manager

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