Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.
Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!
The Marketing Data Administrator plays a key role in providing an excellent donor experience, the cornerstone of the Mercy Ships Marketing Strategy. The Data Administrator implements Mercy Ships data governance and hygiene standards and supports Marketing Data Team quality control efforts. Initiates and participates in all process improvement initiatives. Supports Marketing Data Team in providing research, reports and data analytics to all levels of Leadership. Provides training and mentoring to others on the team and in other departments.
This is a full time, onsite role located at our office in Lindale, Texas
Compensation Range is $18-$22/hour
**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.
How You Will Contribute:
- Responsible for coordinating and executing campaign specific marketing strategies by implementing complex, multi-step processes to compile large data sets and complicated coding that accurately represent specific audience modeling strategies.
- Executes all Cultivation, Acquisition, email and call campaign data requirements. Applies accurate audience weighting, segmentation, suppression, coding and ask strategies. Incorporates data testing techniques as needed. Identifies and assists Systems Team and Information Technology Team in resolving data integrity issues.
- Produces multiple weekly and monthly reports and processes high level daily reports. Determines appropriate Development Director assignments and Gift Coding as needed.
- Actively contributes to Marketing Data Team quality control and process improvement initiatives. Performs internal quality assurance checks for all campaigns and reports. Maintains and improves current process documentation; creates new process documentation as needed. Monitors and maintains data governance according to Mercy Ships Data Standards. Investigates and corrects data quality issues using a variety of methods and software tools.
- Supports Marketing Data Manager and Marketing Data Lead in providing research, reports and data analytics to all levels of Leadership. Provides training and mentoring to others on the team and in other departments.
- Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
- Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
- Other duties may be assigned that are not included in the information provided in this job description.
Ideal Candidate:
- Strong critical thinking skills and analytical aptitude. Ability to interpret complex data and implement complicated processes with accuracy.
- Exceptional attention to detail and problem-solving abilities.
- Demonstrated proficiency in managing multiple processes and tasks simultaneously. Excellent time management and organizational skills.
- Ability to set goals, establish priorities and meet deadlines. Ability to remain flexible and regularly reassess priorities.
- Aptitude to learn new processes and applications. Commitment to continuous learning.
- Excellent written and verbal communication skills.
- Understanding of marketing audience modeling strategies preferred.
- Supportive of Mercy Ships mission and vision and committed to its core values.
- Understand the Mercy Ships health care delivery system including the model, the message, the methods, and the metrics, by which its mission is accomplished.
- Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.
Education and Experience:
- Demonstrated strong working knowledge of intermediate Excel skills (pivot tables, conditional formatting, advanced formulas, nested statements, Xlook up).
- High School diploma required. Additional relevant technical training or college coursework is preferred.
- Work experience (1+ year) in data entry and data management, preferably dealing with large data files.
- Experience with data analytics platform and/or data management software.
- Experience working in a non-profit environment preferred.
- Successful completion of Mercy Ships Entry Training will be required within the first year.
Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/
