Top 562 Customer service representative Jobs in Lindenhurst Ny

Contact Center Team Member
Teachers Federal Credit Union —Hauppauge, NY
- $23 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Customer Operations Coordinator
LLoyd Staffing —Farmingdale, NY
- $60,000 - $68,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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20h
Customer Service Representative
Decor Moulding & Supply —Hauppauge, NY
- $20 - $25 an hour
- Full-time
- Customer service
- Writing skills
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
POSITIVE PROMOTIONS INC —Hauppauge, NY
- $17.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Service Representative
Amico Source —Hauppauge, NY
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
20h
Remote Customer Service/Sales Representative
Agent Alliance —Massapequa, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Customer Service Representative Wanted!
Allstate Insurance Agency - Melissa Vackner —Babylon, NY
- $45,000 - $65,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
BQ Electric —Hicksville, NY
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Residential
- Health insurance
- Dental insurance
Quick Apply
Airline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr
Hallmark Aviation Services —John F. Kennedy International Airport, NY
- $21.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative
General Utilities —Lindenhurst, NY
- $20 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Customer Success Specialist
OneKey MLS —Farmingdale, NY
- $24 - $26 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
Quick Apply
Customer Service Representative
Frank Brothers —Lindenhurst, NY
- $20 - $22 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
STATE FARM - MONTINI XAVIER INSURANCE AGENCY INC —Bayside, NY
- $50,000 - $150,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Air Techniques Inc —Melville, NY
- $23 - $26 an hour
- Overtime
- English
- Mid-level
- High school diploma or GED
Quick Apply
Call Center Agent
Spire Orthopedic Partners —Great Neck, NY
- $19.85 - $24.80 an hour
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Office
- Health insurance
- Dental insurance
Quick Apply
Licensed Customer Service Representative
Allstate Insurance Agency - Melissa Vackner —Babylon, NY
- $45,000 - $75,000 a year
- Full-time
- Bilingual
- Communication skills
- Entry level
- Paid time off
- Parental leave
Quick Apply
Customer Service Representative
NATIONAL COMPRESSOR EXCHANGE —Farmingdale, NY
- $18 - $21 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
9d
Contact Center Representative
Teachers Federal Credit Union —Hauppauge, NY
- $21.50 - $23.50 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Dental insurance
- Tuition reimbursement
Quick Apply
Call Center Representative
Teachers Federal Credit Union —Hauppauge, NY
- $23 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply

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Contact Center Team Member

Teachers Federal Credit Union -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Confidential information handling
Regulatory compliance
High school diploma or GED
Legal compliance
Technical Proficiency
Quality data entry
Customer data entry

Full Job Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary:

The Contact Center Team Member serves as the first point of contact for incoming calls, establishing new membership accounts, deposit accounts, and lending products while maintaining daily operational duties.

Education and/or Experience:

Requires a high school diploma or equivalent
Minimum two-years advanced call center, customer service, financial services, banking or insurance experience with proficiency in multiple competencies relevant to the job is required
Lending Experience preferred
Credit Union or banking experience preferred.
Requires passing compliance training to ensure adherence to legal and regulatory requirements, including banking security awareness
Advanced knowledge of multiple company products
Works well in a fast-paced environment
Uses multiple systems and technology simultaneously with a focus on speed of use
Remains calm, patient, objective, and professional at all times
Handles personal, sensitive information professionally
Strong critical thinking skills with an emphasis on accuracy
Focused with an ability to prioritize multiple tasks
Strong attention to detail to include solid data entry with minimal errors
Maintains confidentiality of Credit Union and member records during and after employment with Teachers

Job Responsibilities:

Answers incoming caller inquiries about company products and services with a focus on delivering a high level of quality customer service using knowledge acquired through extensive on the job training and ongoing support and coaching
Verifies and maintains caller account security using established processes, procedures, and various systems and technology
Supports and educates members on the use of Online/Mobile Banking, Debit Cards, transactional account usages, general account inquiries and other services that are provided to members
Performs call logging using CRM tools and performs routine tasks to fulfill caller requests
Meets or exceeds contact center goals for metrics such as: one first call resolution, quality standards, answer call rate, schedule adherence, and member survey results on a daily and monthly basis
Opens various new accounts and services existing accounts; sets up new account files and provides callers with all necessary information for membership
Promotes and completes applications for lending products/consumer loans
Interacts with existing and new members to increase sales of products and/or services
Performs member transactions which include loan payments and transfers
Responds to members’ inquiries, requests, and problems/complaints by resolving the issues directly and/or directing them to the appropriate person for specific information and assistance
May redirect calls to other teammates or departments depending on the nature of the inquiry
Performs various account file maintenance actions (e.g., account data changes, account closures, card orders, etc.)
Processes check orders, stop payments, fraud claims, and other forms
Works independently within established procedures to resolve member issues in a courteous and professional fashion.
Problem solves accurately while using sound judgment at all times
Complies with all applicable laws, regulations, Credit Union policies and procedures, and ensures compliance with all governing regulations, including: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Truth-in Savings and Fair Credit Lending Practices
Maintains an ongoing awareness of developments/changes in policies, procedures, products and services
Performs other duties as assigned

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $23.00 to $27.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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Refine Your Search

customer service representative jobs in lindenhurst ny

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I want to receive the latest job alert for customer service representative in lindenhurst ny

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