Top 98 Entry level technical support Jobs in Lisle, Il

Network Operations Center (NOC) Operator
Lightning AI —Lisle, IL
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
Data Center Technician (Night Shift)
Microsoft —Chicago, IL
- $23.65 - $53.70 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- On-the-job training
13d
Help Desk Technician (Tier 1-2)
Lyra Technology Group —Lisle, IL
- $50,000 - $65,000 a year
- SharePoint
- Experience equivalent to degree accepted
- In-person
- Disability insurance
- Health insurance
Quick Apply
Onsite End-User Support and Backup Technician - Lisle, IL
NTT Ltd —Lisle, IL
- $27 - $34 an hour
- Mid-level
- Office
- Windows
- Travel reimbursement
- Health savings account
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Engineer
Martin Brower —Rosemont, IL
- $87,000 - $109,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Technical Support Specialist
Siemens —Rolling Meadows, IL
- $61,547 - $105,509 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- 1 year
3d
Entry Level IT Generalist
dbHMS —Chicago, IL
- $18 - $25 an hour
- Hybrid work
- Office
- Windows
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Downers Grove, IL
- $15.00 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
6d
IT Support Specialist I
NORTHERN ILLINOIS FOOD BANK —Geneva, IL
- $20.33 - $21.60 an hour
- Online Application
- Office
- Windows
- Microsoft Office
IT Support Specialist-On Site Position
United Scrap Metal Inc —Cicero, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Warehouse
- On-the-job training
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Service Desk Support I
HellermannTyton —Romeoville, IL
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
2d
Tier 1 Technician
WEBIT Services —Naperville, IL
- $40,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
IT Technician
Q Center —Saint Charles, IL
- $24 an hour
- Part-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
1d
IT Technician
Q - Center —Saint Charles, IL
- $24 an hour
- Part-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
1d
IT Field Desktop Technician
Grant Thornton —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Remote Customer Facing IT End-user Support
Qureos Inc —Chicago, IL
- Remote
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Paid time off
4d
IT Field Technician
Catholic Charities of the Archdiocese of Chicago —Chicago, IL
- $25 - $28 an hour
- Background check
- Bachelor of Science
- Mid-level
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Network Operations Center (NOC) Operator

Lightning AI
Lisle, IL

Quick Apply

Job Details

$75,000 - $85,000 a year

Benefits

Paid parental leave
Health insurance
Unlimited paid time off
Dental insurance
RSU
Family leave
Parental leave
Vision insurance
401(k) matching
Sabbatical
Flexible schedule

Qualifications

Data Center Operations
Incident report management
Triage
IT system monitoring
Incident Escalation
Technical support
Control room operations
Task prioritization
Incident management operations support
Customer support ticket management
Linux
Grafana
Network monitoring tools
Network incident reporting
Escalation handling
Communication skills
Entry level
Datadog
System performance monitoring

Full Job Description

Who We Are

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

The Way We Work

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:

Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.
Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.
Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.
Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.
Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.

What We're Looking For

Lightning AI is seeking Network Operation Center (NOC) Operators to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This is an entry-level role focused on monitoring, alert triage, and escalation.

In this role, you will serve as the first line of response, ensuring that system alerts are acknowledged, validated, and routed to the appropriate teams. You will follow structured runbooks and workflows to support reliable operations across our infrastructure.

This is a excting opportunity to start a career in data center operations, networking, or infrastructure while gaining exposure to advanced AI systems and large-scale GPU infrastructure. In this role, you will:

Learn the fundamentals of data center operations, networking, and system reliability
Gain exposure to large-scale AI and HPC environments
Assist with hands-on data center support activities under guidance

Potential growth paths include:

Data Center Technician
Network Operations Engineer
Site Reliability Engineer (SRE)

This role is based onsite at one of our data center facilities in Lisle, IL; Fort Worth, TX; or Quincy, WA. Shift flexibility is required to support our 24/7 operations environment. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Monitoring & Alert Response

Monitor data center systems using dashboards and alerting tools
Acknowledge and triage alerts across compute, network, and hardware systems
Identify and filter out false positives using predefined guidelines

Triage & Escalation

Follow structured runbooks to perform initial validation steps (e.g., running diagnostic scripts or checking system status)
Escalate issues to the appropriate teams (hardware, network, SRE) based on clear escalation criteria
Notify relevant stakeholders during active incidents

Ticketing & Coordination

Create, update, and manage tickets with accurate and timely information
Attach relevant logs, diagnostics, and observations to support faster resolution
Track incidents to ensure proper ownership and handoff

Operational Awareness

Identify recurring alerts or patterns and report them to improve monitoring and reliability
Maintain awareness of ongoing incidents and system status during your shift

What You'll Need

Required Qualifications

Basic familiarity with computers, Linux systems, or IT environments (academic or personal experience is acceptable)
Ability to follow structured procedures and runbooks with attention to detail
Strong communication skills and ability to clearly document issues
Ability to prioritize tasks and respond quickly in a fast-paced, 24/7 environment
Willingness to learn and grow in a technical operations role

Ideal Experience

Exposure to monitoring tools (Grafana, Datadog, etc.)
Basic understanding of networking or server hardware concepts
Interest in data centers, cloud infrastructure, or AI systems
Strong sense of ownership and urgency, with the confidence to escalate issues to the appropriate teams or levels to ensure timely resolution

Compensation

Benefits and Perks

We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:

Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
Professional Development: Annual learning and development allowance to support your professional growth.
Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
In-Office Meals: Complimentary meals at our office hubs.

Benefits may vary by location, team, and role.

At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

Quick Apply

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