Top 149 Guest service agent Jobs in Little Elm, Tx

Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Front Desk Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Full-time
- Adults
- Math
- Ability to stand for extended periods
Quick Apply
Front Desk Agent-Part Time
Westin Dallas Stonebriar —Frisco, TX
- Part-time
- Military
- Office
- Math
- Disability insurance
- Health insurance
Quick Apply
Ideal Service Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Weekends as needed
- Adults
- English
- Entry level
Quick Apply
6d
AC Hotel Dallas Frisco - Front Desk Agent
Aimbridge Hospitality —Frisco, TX
- $18.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Sales & Customer Service Associate Part Time
Massage Envy —Frisco, TX
- $13 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
14d
FRONT DESK - FULL TIME - UP TO $15/HOUR
Crescent Hotels & Resorts LLC —The Colony, TX
- Up to $15 an hour
- Full-time
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Courtyard Lewisville —Lewisville, TX
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Receptionist
Staybridge Suites —Plano, TX
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee assistance program
Quick Apply
14d
Front Desk Agent
Renaissance Dallas North Hotel —Dallas, TX
- $17 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
12d
Hotel Front Desk Agent
SpringHill Suites by Marriott - Denton —Denton, TX
- From $15 an hour
- Part-time
- Background check
- Hospitality
- 18 years or older
- Paid holidays
- Health insurance
Quick Apply
6d
FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Lewisville, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
Spa Receptionist
Spavia Plano —Plano, TX
- $14 - $16 an hour
- Weekends as needed
- Cleaning
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
NFC Amenity Management —Grapevine, TX
- $17.50 - $18.00 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Golf Shop Retail Sales Agent (Part Time)
Omni Hotels & Resorts —Frisco, TX
- Part-time
- Merchandising
- Adults
- Ability to stand for extended periods
Quick Apply
Bellperson | Part-Time
Omni Hotels & Resorts —Frisco, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Celebrity Services Agent
Marriott International, Inc —Grapevine, TX
- Full-time
- Hotel
- High school diploma or GED
- Leadership
Front Desk Agent
DoubleTree by Hilton Hotel Dallas Near the Galleria —Dallas, TX
- Weekends as needed
- Basic math
- Hotel
- 1 year
- Health insurance
- 401(k)
Quick Apply
13d
Front Desk Agent- AM- shifts vary
Hilton DFW Lakes Executive Conference Center —Grapevine, TX
- Full-time
- Hotel
- Entry level
- Free parking
- Paid holidays
Quick Apply
5d
Front Desk Agent - Part Time
Home2 North Plano —Plano, TX
- Part-time
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply

I want to receive the latest job alert for guest service agent in little elm, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near little elm, tx

Customer Service Representative jobs in Frisco, TX

Front Desk Agent jobs in Grapevine, TX

Front Desk Agent jobs in The Colony, TX

Front Desk Agent jobs in Dallas, TX

Front Desk Agent jobs in Plano, TX

Customer Service Representative jobs in Grapevine, TX

Call Center Representative jobs in Frisco, TX

Front Desk Agent jobs in Frisco, TX

Front Desk Receptionist jobs in Plano, TX

Receptionist jobs in Plano, TX

Front Desk Agent jobs in Lewisville, TX

Sales Representative jobs in Houston, TX

Customer Service Representative jobs in Youngstown, OH

Customer Service Representative jobs in Richardson, TX

Surgical Sales Representative jobs in Florida

Customer Service Representative jobs in Tallahassee, FL

Medical Sales Representative jobs in Seattle, WA

Remote Customer Service Representative jobs in San Francisco, CA

Customer Service Representative jobs in Henderson, NV

Front Desk Agent jobs in Southlake, TX

Call Center Representative - Hybrid

CNMK Texas Properties, LLC. -
Frisco, TX

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Paid time off
Parental leave
401(k) matching
Employee discount

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Word embeddings
Conflict management
Typing

Full Job Description

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction. We’re seeking enthusiastic individuals with proficient written and email communication skills along with the ability to multitask through different inquiry types. In this role, you will be the voice of Cinemark offering a unique and innovative solution to each question, problem, complaint, or concern that the customer may have experienced.

Responsibilities:

Provide immediate front-line support to our Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times
Responsible for handling Guest matters and interactions through various channels such as phone and email
Identify and communicate effectively with various departments of the organization to escalate Guest matters
Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives
Keep detail records of Guest interactions, transactions, comments and feedback received
Multi-task using various software platforms
Demonstrates initiative, problem solving ability, adaptability and flexibility
Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, thinking outside the box, implementing solutions, and escalating issues when necessary
Maintain performance objectives such as attendance and Key Performance Indicators
Perform other duties as required and assigned by Supervisor and upper management

Requirements:

One year of customer service experience in a fast-paced call center environment preferable
Strong conflict resolution skills and ability to effectively communicate difficult outcomes while maintaining a positive customer experience
Must have strong time-management, follow-up and proficient organizational skills
Must be proficient with written and verbal communication skills, email, internet usage, MS Word, MS Excel, and MS Outlook.
Must be able to type a minimum of 30 words per minute
Ability to maintain performance objectives such as attendance, schedule adherence, and efficiency performance objectives
Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays
Adapt to changes in job requirements, learning and applying new skills as needed to ensure the company's success
Ability to complete mandatory paid in-house training for 4 weeks with a requirement of 100% attendance

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer

Quick Apply

Refine Your Search

guest service agent jobs in little elm, tx

Call Center Representative - Hybrid

Front Desk Agent (Full Time)

Front Desk Agent-Part Time

Ideal Service Agent (Full Time)

AC Hotel Dallas Frisco - Front Desk Agent

Sales & Customer Service Associate Part Time

FRONT DESK - FULL TIME - UP TO $15/HOUR

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Hotel Front Desk Agent

FRONT DESK AGENT

Spa Receptionist

Front Desk Agent

Golf Shop Retail Sales Agent (Part Time)

Bellperson | Part-Time

Celebrity Services Agent

Front Desk Agent

Front Desk Agent- AM- shifts vary

Front Desk Agent - Part Time

I want to receive the latest job alert for guest service agent in little elm, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected