Top 128 Customer technical specialist Jobs in Little Rock, Ar

Customer Technical Specialist
Peraton —Little Rock, AR
- $30,000 - $48,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Records Administrative Specialist
University of Arkansas —North Little Rock, AR
- Full-time
- Background check
- High school
- Pass drug screening
HEALTH PROGRAM COORDINATOR
State of Arkansas —Little Rock, AR
- $57,351 - $84,879 a year
- Experience working with individuals with developmental disabilities
- Management
- Mid-level
- Paid holidays
- Parental leave
6d
Technical Specialist
Datamax Inc —Little Rock, AR
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Specialist IT Support I
AFMC —Little Rock, AR
- Overtime
- Computer Science
- HIPAA
- Windows
6d
REVENUE SUPERVISOR/EXPERT
State of Arkansas —Little Rock, AR
- $52,137 - $77,163 a year
- Writing skills
- Office
- 3 years
4d
Technical Setup Specialist
Vestcom —Little Rock, AR
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
6d
IT Operations Specialist
Ascend Technologies —Little Rock, AR
- $45,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
9d
Fiscal Support Specialist - Cashier
University of Arkansas —North Little Rock, AR
- $30,576 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
12d
Customer Experience Specialist, Gallery
Tesla —North Little Rock, AR
- Part-time
- Dealership
- Driver's License
- 1 year
- Employee assistance program
- 401(k) matching
TRAINING SPECIALIST
Goodwill Industries of Arkansas —Little Rock, AR
- $24 an hour
- Full-time
- Word processing
- Basic math
- English
Quick Apply
Human Resources Specialist
University of Arkansas —North Little Rock, AR
- $31,200 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
6d
Systems Analyst I
Arkansas Children's Hospital —Little Rock, AR
- Full-time
- High school diploma or GED
- Bachelor's degree
- Children
3d
Quality Control Specialist I
CoorsTek Inc —Benton, AR
- Full-time
- Microsoft Outlook
- Basic math
- High school diploma or GED
Quick Apply
10d
Client Solutions Specialist
PCA Technology Solutions —Little Rock, AR
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Hearing Instrument Specialist
Miracle-Ear —Little Rock, AR
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Windows
- 1 year
- Health savings account
- Paid holidays
Quick Apply
Customer Experience Representative
PerfectVision —Little Rock, AR
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
5d
Application And Web Security Specialist
Dillard's —Little Rock, AR
- Full-time
- HIPAA
- Mid-level
- Office
Prior Authorization Specialist - Little Rock Diagnostic Clinic
ENGAGEMED —Little Rock, AR
- Full-time
- RN License
- Medical office experience
- Basic math
Quick Apply
6d
Client Success Specialist - Construction
APPLIED TECHNOLOGY GROUP INC —North Little Rock, AR
- Full-time
- Remote
- English
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply

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Customer Technical Specialist

Peraton -
Little Rock, AR

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Job Details

$30,000 - $48,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Desktop (troubleshooting support)
Mobile devices

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Program Overview

Nationwide program dedicated to maintaining IT infrastructure operations across TSA. Contract supports all US airports and 30+ US Embassy/Consulates international sites across 30 different countries where TSA is present

About The Role

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.

The position requires on-site work at our Little Rock, AR location.
Must be willing to Travel up to 25% as needed.

Day to Day Work Responsibilities:

Provide hands-on technical support for a wide range of IT and network systems including:
- Cisco switches, fiber backbones, and network infrastructure
- Desktops, laptops, tablets, printers, scanners, and peripherals
- Communication equipment (VoIP phones, cell phones, VTC units)
- Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
Deliver support with a professional presence — often directly assisting senior government personnel in high-profile environments.
Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.

#TSAImpact

Qualifications

Basic Qualifications:

Bachelor’s degree and 0 years’ experience or Associate’s degree and 2 years’ experience or HS diploma/equivalent and 4 years experience.
U.S. Citizenship, must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
Experience with desk-side IT support.
Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)

Preferred Qualifications:

Relevant DHS focused experience
A+ Certification
Network+ Certification
Cisco & Microsoft Certifications
Ability to install Cisco switches and complex fiber backbone interconnectivity.
Knowledge and experience connecting/patching/repairing Cat6 & fiber infrastructure.
Ability to communicate in a professional manner with senior executive government staff.

Physical Requirements:

Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
Ability to lift 40–50 pounds when installing IT equipment.
Ability to push/pull carts to transport equipment.
Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
Required to have close visual acuity to perform activities such as viewing a computer terminal.
Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.

Details

Target Salary Range: $30,000 - $48,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

Refine Your Search

customer technical specialist jobs in little rock, ar

Customer Technical Specialist

Records Administrative Specialist

HEALTH PROGRAM COORDINATOR

Technical Specialist

Specialist IT Support I

REVENUE SUPERVISOR/EXPERT

Technical Setup Specialist

IT Operations Specialist

Fiscal Support Specialist - Cashier

Customer Experience Specialist, Gallery

TRAINING SPECIALIST

Human Resources Specialist

Systems Analyst I

Quality Control Specialist I

Client Solutions Specialist

Hearing Instrument Specialist

Customer Experience Representative

Application And Web Security Specialist

Prior Authorization Specialist - Little Rock Diagnostic Clinic

Client Success Specialist - Construction

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