Top 139 Foundation manager Jobs in Little Rock, Ar

Escalation Manager - Customer Care Centers
Bank OZK —Little Rock, AR
- Full-time
- Writing skills
- High school diploma or GED
- Bachelor's degree
- Dental insurance
- Paid time off
Distribution Center Operations Manager (Maumelle, AR.)
Tractor Supply Company —Maumelle, AR
- Part-time
- Windows
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Disability insurance
14d
Project Accountant
W. G. Yates & Sons Construction Company —Little Rock, AR
- 5 years
- Mid-level
- Analysis skills
Quick Apply
Project Accountant
W. G. Yates & Sons Construction Company —Conway, AR
- 5 years
- Mid-level
- Analysis skills
Quick Apply
Project Manager - Commercial Concrete Construction
Bass Commercial Concrete —Little Rock, AR
- $70,000 - $140,000 a year
- Full-time
- Background check
- Construction site
- Bachelor's degree
- Fuel card
- Health savings account
Quick Apply
Maintenance Technician I- Decking Department C and D Crew
Trex Company, Inc —Little Rock, AR
- $32.99 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Paid holidays
Quick Apply
Distribution Center Coordinator (Maumelle, AR.)
Tractor Supply Company —Maumelle, AR
- Part-time
- Research
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Territory Manager, Final Mile-Little Rock, AR
Tractor Supply Company —Little Rock, AR
- Part-time
- Clean driving record
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
2d
Hotel Front Office Manager
Little Rock Embassy Suites - Atrium Hospitality —Little Rock, AR
- $58,000 - $68,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Maintenance Manager
C&W Services —Little Rock, AR
- $102,000 - $120,000 a year
- Weekends as needed
- PMP
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Quick Apply
Material Handler
Trex Company, Inc —Little Rock, AR
- Forklift
- US work authorization
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
Office - Administrative Operations Manager
SSA Group —Little Rock, AR
- Weekends as needed
- 18 years or older
- ServSafe
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Contract/Procurement Manager
Lexicon, Inc —Little Rock, AR
- Overtime
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Business Administration
- Health savings account
- Disability insurance
Quick Apply
Aesthetic Business Manager, Practice Growth - Little Rock, AR
Galderma —Little Rock, AR
- Evenings as needed
- 5 years
- Ability to climb stairs
- Driver's License
District Parts/Service Manager (DFW-D2-Little Rock)
Subaru of America —Little Rock, AR
- $94,800 - $115,000 a year
- Weekends as needed
- 6 years
- Microsoft Outlook
- Dealership
- Profit sharing
- Health insurance
Grantwriter / Executive Assistant to the CEO
Centers for Youth and Families, INC —Little Rock, AR
- Microsoft Word
- Research
- Mid-level
Department Business Coordinator
University of Arkansas —Little Rock, AR
- Full-time
- Background check
- Computer literacy
- Internal Medicine
- Health insurance
- Dental insurance
4d
Project Manager/Senior Project Manager
Bass Commercial Concrete, LLC —Little Rock, AR
- Construction site
- Office
- Bachelor's degree
- Wellness program
- Fuel card
Quick Apply
Program Manager
BEI Precision Systems & Space Company Inc —Maumelle, AR
- Full-time
- Engineering
- Presentation skills
- Continuous improvement
Quick Apply
VP, Accounts Payable Manager
Bank OZK —Little Rock, AR
- Full-time
- Microsoft Outlook
- 5 years
- Writing skills
- Dental insurance
- Paid time off

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Escalation Manager - Customer Care Centers

Bank OZK -
Little Rock, AR

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing teams in a customer support role
Team leadership
Coaching
High school diploma or GED
Team development
Stakeholder relationship building
Team building

Full Job Description

Why Bank OZK?:

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope:

Leads day-to-day management of the escalation queue, providing real-time decision support on complex and high-risk interactions. The role ensures escalations are handled consistently, properly documented, and aligned with financial crimes standards, including identification and reporting of suspicious activity. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.

Essential Job Functions:

Responsible for the Customer Care Escalation Queue, providing guidance and decision support to ensure responses align with established standards, with a focus on consistent decisioning, clear accountability, and disciplined follow-through.
Support improved escalation outcomes by coaching on-the-spot during live escalations and ensuring the escalation pathway is used appropriately.
Reinforce Customer Care standards for identifying and responding to unusual activity, including the requirement to submit an Unusual Incident Report (UIR) when appropriate.
Ensure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure.
Partners with stakeholders to continuously improve processes and refine procedures in response to evolving risk.
Prepares and delivers reporting on escalation activity, trends, and outcomes to support leadership visibility and decision-making.
Coordinates with cross-functional partners to resolve complex escalations and ensure alignment with operational, compliance, and risk requirements.
Responsible for hiring, developing, coaching, leading, and retaining top talent capable of high-level performance in their respective positions.
Performs other duties as assigned.

Knowledge, Skills & Abilities:

Ability to utilize discretion and sound judgment in decision-making.
Strong decision-making ability in escalated customer interactions.
Ability to demonstrate excellent and customer service skills, balancing customer experience with risk controls.
Ability to communicate effectively both verbally and in writing with the ability to provide calm, clear, direction during live escalations.
Strong documentation discipline and ability to reinforce procedural adherence.
Ability to maintain confidentiality
Ability to demonstrate accuracy, thoroughness, and attention to detail.
Ability to demonstrate effective interpersonal skills to build collaborative work relationships and create a team environment

Basic Qualifications:

High school diploma or equivalent required; Bachelor’s degree in business or relevant field preferred.
5+ years of work experience in a call center, customer service, banking operations, and/or retail banking environment required.
2+ years of work experience in contact center risk support, fraud servicing, or escalations required.
1+ year experience leading or influencing frontline teams through coaching, real-time guidance, and process reinforcement required.

Job Expectations:

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

#LI-JR1

#HP

Position can also be also located in these locations: Alpharetta, Georgia

EEO Statement:

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Apply Now

Refine Your Search

foundation manager jobs in little rock, ar

Escalation Manager - Customer Care Centers

Distribution Center Operations Manager (Maumelle, AR.)

Project Accountant

Project Accountant

Project Manager - Commercial Concrete Construction

Maintenance Technician I- Decking Department C and D Crew

Distribution Center Coordinator (Maumelle, AR.)

Territory Manager, Final Mile-Little Rock, AR

Hotel Front Office Manager

Assistant Maintenance Manager

Material Handler

Office - Administrative Operations Manager

Contract/Procurement Manager

Aesthetic Business Manager, Practice Growth - Little Rock, AR

District Parts/Service Manager (DFW-D2-Little Rock)

Grantwriter / Executive Assistant to the CEO

Department Business Coordinator

Project Manager/Senior Project Manager

Program Manager

VP, Accounts Payable Manager

I want to receive the latest job alert for foundation manager in little rock, ar

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