Top 39 Inbound call center Jobs in Little Rock, Ar

Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Little Rock, AR
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Call Center Agent
Arkansas Federal Credit Union —Little Rock, AR
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
Patient Communications Specialist
McFarland Eye Care —Little Rock, AR
- From $17 an hour
- Full-time
- Background check
- Surgery
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Mkt Director Patient Access-AR
CommonSpirit Health —Little Rock, AR
- $40.95 - $60.91 an hour
- Full-time
- 5 years
- Master's degree
- Analysis skills
9d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Little Rock, AR
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Intake Specialist
AdaptHealth, LLC —Little Rock, AR
- On call
- Background check
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Pre-Registration Specialist II
University of Arkansas —Little Rock, AR
- Full-time
- Current TB test
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Call Center Consumer Loan Specialist
Bank OZK —Little Rock, AR
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- Paid time off
10d
Call Center Specialist-Wire Operations
Bank OZK —Little Rock, AR
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Inside Sales Associate - Work from Home
Publishing Concepts —Little Rock, AR
- $16 an hour
- 8 hour shift
- Remote
- Background check
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Little Rock, AR
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Licensed Health Insurance Support Specialist - Seasonal - Remote in Arkansas
Gallagher Bassett —Little Rock, AR
- $25 an hour
- Seasonal
- Remote
- HIPAA
- Mid-level
- Communication skills
3d
Bilingual Collections Account Specialist - Rock Dental Brands
AXPM Dental Management LLC —Little Rock, AR
- Full-time
- Spanish
- Google Workspace
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
Inside Sales Insurance Specialist
AMBA —Little Rock, AR
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Paramedic
University of Arkansas —Little Rock, AR
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $21 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Remote Licensed Insurance Sales Rep
The Michaels Group, Inc. —United States
- $80,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Disability insurance
- Health insurance
Quick Apply
3d

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Call Center Agent
Arkansas Federal Credit Union —Little Rock, AR
Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating…
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Little Rock, AR
Handle inbound and outbound calls lasting 15–30 minutes. Empathy, patience, and professionalism throughout long or consecutive calls. Full time, 8 hour shifts.
$15.50 an hour
Quick Apply

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Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
Quick Apply
4d
Call Center Agent
Sparkbit 360 —Columbus, OH
Handle incoming calls and respond to customer inquiries promptly and professionally. You will handle a high volume of inbound and outbound calls with…
$16 - $27 an hour
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7d

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Customer Engagement Specialist

Bob and Eds
North Little Rock, AR

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
English
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Who We Are

We have hard-working teams dedicated to our company's continued success, and we reward employees for their contributions. We prioritize our people and welcome you into the family through ongoing training, career development, comprehensive benefits, and a matching 401(k).

With opportunities for growth and performance-based incentives, your effort and commitment directly impact your success.

What's It Like to Work Here

We're fun, ambitious, innovative, and driven by exceptional customer experiences. We believe our employees are the foundation of our success, and we invest heavily in both personal and professional growth.

Our culture is built around teamwork, accountability, and helping our customers and team members succeed.

Who You Are

You are a relationship builder who genuinely enjoys connecting with customers and creating exceptional experiences. You have strong communication skills, a customer-first mindset, and a talent for turning conversations into long-term relationships.

You thrive on proactive outreach and follow-up, helping customers stay engaged with our services while ensuring they receive the highest level of care. You're organized, persuasive, and motivated by helping customers make informed decisions that benefit their homes and families.

Essential Job Functions

Conduct estimate follow-up calls to help customers understand recommendations and schedule approved work.
Perform customer satisfaction and quality assurance follow-up calls after completed service visits.
Maintain and manage customer membership programs, including renewals and ongoing engagement.
Proactively contact customers regarding maintenance visits, membership benefits, promotions, and service opportunities.
Foster a strong customer community by building lasting relationships and creating positive customer experiences.
Support strategic customer engagement initiatives designed to increase retention, loyalty, and customer lifetime value.
Identify customer needs and communicate appropriate service offerings and solutions.
Maintain accurate customer information and activity records within company software systems.
Collaborate with technicians, dispatch, and management teams to ensure a seamless customer experience.
Meet established outreach, retention, membership renewal, and customer engagement goals.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED equivalent.
3-4 years of customer service, customer engagement, call center, customer success, or related experience.
Experience handling both inbound and outbound customer communications.
Strong communication, active listening, and relationship-building skills.
Comfortable discussing services, memberships, and service recommendations with customers.
Ability to exercise good judgment and make sound decisions independently.
Strong organizational skills with the ability to manage multiple priorities.
Customer-focused mindset with a passion for delivering exceptional service.
Basic computer proficiency and ability to learn new software systems.
Reliable and punctual attendance.
Fluent ability to speak, read, and write English.

Preferred Qualifications

Previous Service Titan experience.
HVAC, Plumbing, Electrical, or home services industry experience.
Experience with membership retention or customer loyalty programs.
Sales, customer success, or account management experience.

Compensation & Hours

Pay: $24.00 - $28.00 per hour
Schedule: Monday – Friday
Hours: 8:00 AM – 5:00 PM
Location: In Office

Benefits

Medical, Prescription, Dental, and Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)

Candidates must successfully pass a background check and drug screening.

If you're passionate about building customer relationships, driving engagement, and creating exceptional experiences, we'd love to hear from you.

We are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

inbound call center jobs in little rock, ar

Customer Engagement Specialist

Seasonal (Temporary) Customer Service Call Center Agent

Call Center Agent

Patient Communications Specialist

Mkt Director Patient Access-AR

Inbound Sales Representative (Remote/Central Time)

Intake Specialist

Pre-Registration Specialist II

Call Center Consumer Loan Specialist

Call Center Specialist-Wire Operations

Inside Sales Associate - Work from Home

Licensed Insurance Sales Representative (Remote / Home-Based)

Licensed Health Insurance Support Specialist - Seasonal - Remote in Arkansas

Bilingual Collections Account Specialist - Rock Dental Brands

Inside Sales Insurance Specialist

Paramedic

Remote Home Health Sales Agent

Remote Licensed Insurance Sales Rep

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