Top 39 It analyst Jobs in Little Rock Ar

Analyst, Information Technology Support
Bank OZK —Little Rock, AR
- Extended hours
- Computer literacy
- Writing skills
- Windows
- Dental insurance
- Paid time off
Business Systems Analyst Associate
Arkansas Blue Cross and Blue Shield —Little Rock, AR
- Full-time
- Computer Science
- Writing skills
- Research
8d
USER SUPPORT ANALYST
State of Arkansas —Little Rock, AR
- $54,924 - $89,613 a year
- Mid-level
- Office
- Windows
7d
Technical Support Analyst
Dillard's —Little Rock, AR
- Weekends as needed
- Mid-level
- Office
- In-person
2d
Identity and Access Management (IAM) Analyst
Good Day Farm —Little Rock, AR
- Weekends as needed
- Remote
- Background check
- Customer service
- 5 years
Quick Apply
Information Systems Security Analyst
Good Day Farm —Little Rock, AR
- Weekends as needed
- Hybrid work
- Background check
- Computer science
- Computer Science
Quick Apply
Epic Payor Platform Applications Analyst
Arkansas Blue Cross and Blue Shield —Little Rock, AR
- Full-time
- Computer science
- Nursing
- Computer Science
Help Desk Analyst
Software Technology Inc —Little Rock, AR
- Communication skills
- Entry level
Quick Apply
AOC Technical Analyst
Arkansas Judiciary —Little Rock, AR
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
Business Systems Analyst Senior
Arkansas Blue Cross and Blue Shield —Little Rock, AR
- Full-time
- Microsoft Access
- Computer Science
- Research
Medical Device Cybersecurity Analyst-Little Rock. AR
Intelas —Little Rock, AR
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Technical Help Desk Support Analyst
ATC —Little Rock, AR
- Contract
- Background check
- Computer science
- Computer Science
Technical Support Analyst
Dillards —Little Rock, AR
- Weekends as needed
- Mid-level
- US work authorization
- 2 years
Quick Apply
2d
Desktop Support Analyst
ATC —Little Rock, AR
- Contract
- Mid-level
- Office
- Bachelor's degree
Endpoint Security Analyst
Dillard's —Little Rock, AR
- Full-time
- Mid-level
- Office
- Windows
Applications Analyst (I, II, Sr.)
Southwest Power Pool —Little Rock, AR
- $87,950 - $112,190 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- System design
- Disability insurance
- Health insurance
Help Desk Analyst
ATC —Little Rock, AR
- Contract
- Mid-level
- Office
- Bachelor's degree
Network Support Analyst
ATC —Little Rock, AR
- Weekends as needed
- Computer Science
- Mid-level
- Windows
Senior Information Security Operations Center Analyst
Ryder System —Little Rock, AR
- $85,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
1d
NOC Analyst
ATC —Little Rock, AR
- Weekends as needed
- Computer Science
- Mid-level
- Windows

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Analyst, Information Technology Support

Bank OZK -
Little Rock, AR

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
High school diploma or GED
Typing
Productivity software

Full Job Description

Why Bank OZK?:

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope:

Responsible for providing customer support to internal personnel on behalf of the Bank by documenting, performing novice troubleshooting, and resolving issues with the goal of keeping hardware, software, and user accounts available for use.

Essential Job Functions:

Provide support and solutions to end Users contacting the IT Help Desk according to standard procedures.
Assist with unlocking and resetting personal Active Directory user accounts.
Provide basic PC software support and maintenance, including but not limited to Microsoft Windows, Microsoft Office, and Active Directory.
Provide exceptional customer service verbally and in writing with all levels of the organization.
Manage inbound calls, tickets, and/or escalates to relevant team members within the defined time frame.
Responsible for driving efficiencies in a continually changing environment.
Maintain good attendance and punctuality to work.
Ability to adapt in a fast-paced environment.
Maintain a flexible schedule and work extended hours as needed.
Follow Bank policy, procedures, and guidelines.
Enthusiastically embrace, support, and model the Bank’s values and mission.
Ensure compliance with Bank OZK and internal/external regulatory policy, procedures, and guidelines.
Perform all other duties as assigned.

Knowledge, Skills & Abilities:

Knowledge of PC technology.
Ability to operate normal and customary equipment/technology effectively in a business environment.
Ability to communicate effectively both verbally and in writing.
Ability to demonstrate effective customer service skills.
Ability to demonstrate effective organizational skills.
Ability to troubleshoot and resolve general IT customer issues.
Ability to apply critical thinking skills and provide solutions on customer issues.
Ability to pay attention to detail and provide accurate solutions.
Ability to be a self-starter.
Ability to work effectively with others on the team.
Ability to remain professional in all work situations.
Ability to multi-task and manage changing job demands.
Ability to sit for extended periods of time.
Ability to work additional and/or flexible hours and shifts, as needed.
Ability to adhere to Bank policies and procedures.

Basic Qualifications:

High school diploma or equivalent required.
Minimum of one (1) year of experience with PCs, typing and using the internet required.
Associates in IT field of study preferred.
Customer Service experience preferred.
Experience with Microsoft Windows, Microsoft Office, Active Directory, PC hardware, and printers preferred.

Job Expectations:

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

#LI-KC1

EEO Statement:

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Apply Now

Refine Your Search

it analyst jobs in little rock ar

Analyst, Information Technology Support

Business Systems Analyst Associate

USER SUPPORT ANALYST

Technical Support Analyst

Identity and Access Management (IAM) Analyst

Information Systems Security Analyst

Epic Payor Platform Applications Analyst

Help Desk Analyst

AOC Technical Analyst

Business Systems Analyst Senior

Medical Device Cybersecurity Analyst-Little Rock. AR

Technical Help Desk Support Analyst

Technical Support Analyst

Desktop Support Analyst

Endpoint Security Analyst

Applications Analyst (I, II, Sr.)

Help Desk Analyst

Network Support Analyst

Senior Information Security Operations Center Analyst

NOC Analyst

I want to receive the latest job alert for it analyst in little rock ar

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