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Summary
At Simmons Bank, the Cybersecurity Manager is an essential leader within the Information Security team. The SOC provides continuous security monitoring and incident response; conducts security awareness and training; and manages security threats and vulnerabilities.
The Cybersecurity Manager oversees the activity of the SOC team, including hiring, training, and performance management. The Cybersecurity Manager also maintains strong operational programs; assesses escalated security events and threats; and develops, implements and tests incident response plans and playbooks.
Additional responsibilities include supporting the Bank’s audits and examinations; supporting risk assessments related to the SOC; reporting the SOC’s operational metrics, and reporting on SOC activities to IT and business leaders.
Essential Duties and Responsibilities
Security Operations
Develop and maintain the Security Operations Center (SOC) Program
Direct a team of SOC analysts, delegating tasks as required to support daily cyber security detection and response activities
Develop and maintain processes to enhance detection and response capabilities
Develop use-cases and content for security event monitoring and automated workflows
Monitor SOC analyst performance against defined SLAs and metrics
Coordinate with Red Team and external service providers to scope and execute security assessments
Incident Response
Develop, implement, and test incident response plans with SOC, IT and business units
Oversee the development of written SOC response playbooks
Manage the incident response process serving as Incident Commander for declared cybersecurity incidents
Manage an insider threat program, including data loss prevention
Oversee SOC analysts’ response to DLP alerts and escalations
Serve as security liaison for Fraud and Compliance investigations
Serve as quality control and security liaison for legal collections
Security Education
Oversee security awareness and training program, including content selection and development
Oversee security awareness phishing simulations and tabletop exercises
Provide guidance, education, and content to other departments and business units on cyber related matters as well as communicating capabilities of the SOC team
Threat and Vulnerability Management
Lead and manage the vulnerability management process
Support application security scanning and vulnerability risk analysis
Manage threat hunting and threat intelligence programs
Manage program to protect digital assets from abuse and takedown process
Oversee the analysis of vendor vulnerability releases (e.g. Patch Tuesday)
Research new trends and advances in cybersecurity to stay updated on potential threats and best practices
Advise business and technology leadership for potential changes in security posture
Recommend and direct changes in automated tools supporting the monitoring and threat landscape
Administrative
Develop written standards for respective areas and contributes to the overall Information Security Policy and Program
Responds to audit, compliance, and regulatory requests, as needed (e.g. SOX audit)
Participate in periodic business reviews with vendors and internal customers
Manage staffing, including supervision, scheduling, development, evaluation, and disciplinary actions
Develop and maintain an environment of growth where knowledge and performance are consistently advancing
Develop and mentor staff through open communication and training opportunities; build and maintain employee morale and motivation
Qualifications
Work Experience
Five (5) years of experience in information security or cybersecurity
Three (3) years of experience supervising and leading security operations personnel
Banking or Financial Services experienced (preferred)
Experience within Security Operations Center, Fusion Center, or MSP/MSSP (preferred)
Experience with vulnerability management process, scanning tools, risk analysis and metrics reporting
Experience investigating intrusions in a cloud/hybrid environment
Experience with SIEM and/or log aggregation technologies, writing queries to support investigations and threat hunts
Experience with security tool integrations (APIs) and automating processes with scripting and SOAR (preferred)
Experience leading incident response activities at an appropriate level in prior roles
Education and Certifications
CISSP, CISM, GCIH, GSOC or other security related certifications (required)
Multiple certifications across security disciplines (preferred)
Bachelor’s or Master’s degree in a related field (preferred)
Other Qualifications (including physical requirements)
Ability to balance multiple responsibilities and prioritize effectively
Strong sense of urgency and focus on timely execution of deliverables
Strong operational mindset and high degree of accountability
Strong situational awareness and proactive, concise communicator
Proficient with the MITRE attack framework and common threat vectors
Proficient with security of Windows operating systems
Strong oral and written communication skills
Strong organizational, problem solving, and planning skills
Must possess excellent telephone and customer service skills
Must be willing to periodically work non-standard hours and be on call
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
