Top 61 Service desk support analyst Jobs in Littleton, Co

Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
Service Desk Support Analyst
National Jewish Health —Denver, CO
- $58,656.00 - $77,572.56 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
9d
Technology Solution Center Analyst
PNC Financial Services Group —Denver, CO
- $37,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
- Wellness program
- Health savings account
Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
IT Help Desk Analyst I (Part-Time)
ServiceSource Inc. —Denver, CO
- $25 an hour
- Part-time
- Research
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
7d
IT Operations Analyst 1
LeafTech Consulting —Denver, CO
- $60,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Associate IT Systems Administrator
City and County of Denver —Denver, CO
- $74,276 - $122,555 a year
- 8 hour shift
- Computer Science
- High school
- Mid-level
- Paid holidays
- Dental insurance
1d
IT Support Analyst
Exclusive Resorts LLC —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
Credit Analyst II
Native American Bank N.A. —Denver, CO
- $68,700 - $85,900 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
8d
Credit Administration Officer
Native American Bank N.A. —Denver, CO
- $104,500 - $130,600 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
8d
CLO Analyst
Janus Henderson —Denver, CO
- $175,000 - $225,000 a year
- Hybrid work
- Mid-level
- Finance
- Math
- Health insurance
- Parental leave
8d
Equity Research Analyst - Energy & Materials
Janus Henderson —Denver, CO
- $150,000 - $200,000 a year
- Hybrid work
- CPA
- Mid-level
- Office
- Health insurance
- Parental leave
Valuations Manager
Janus Henderson —Denver, CO
- $125,000 - $150,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Service Center Frontline Account Manager
CACI —Denver, CO
- $58,400 - $116,900 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Health insurance
DMV Advisor- (Westgate)
State of Colorado —Lakewood, CO
- $38,328 a year
- Online Application
- Clean driving record
- Office
- Conflict management
8d
Enterprise Monitoring Analyst
CACI —Denver, CO
- $58,400 - $116,900 a year
- 12 hour shift
- 5 years
- Mid-level
- Continuous improvement
- Health insurance
9d
Technical Documentation Analyst
Brown and Caldwell —Lakewood, CO
- $78,000 - $116,000 a year
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Integrated Operations (IO) Bridge Analyst - Night Shift
CACI —Denver, CO
- $67,800 - $142,200 a year
- 12 hour shift
- 5 years
- Mid-level
- Analysis skills
- Health insurance
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Business Systems Analyst
WTG OPERATOR LLC —Denver, CO
- $75,000 - $95,000 a year
- Computer Science
- ERP systems
- Mid-level

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service desk support analyst jobs near littleton, co

Help Desk Technician (TS/Q Clearance Required)

General Dynamics Information Technology -
Denver, CO

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Job Details

$27.20 - $36.80 an hour

Qualifications

Q Clearance
DoD 8570
CompTIA Security+

Full Job Description

Clearance Level

None

REQ#: RQ220726

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our Denver, CO location.

At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the service desk. In this role, a typical day will include:

Collaborating with the Department of Energy to solve simple to complex IT issues Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365, VMWare and specialized DOE applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available.

Creating, modifying, deleting and editing distribution lists, shared mailboxes and the global address list via Active Directory Managing user accounts and group memberships via Active Directory as well as shared drive permissions to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP)

• Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles • • Your success will be measured through satisfactory attainment of customer service level agreements.

HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: •

Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.

• Supporting on-site installation, implementation, maintenance, troubleshooting and repair of desktops, thin clients, notebooks, printers, iPads, and associated peripherals. • Troubleshooting and resolving issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies.

Supporting Microsoft Office 365 and Active Directory products. Documenting and tracking customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when applicable.

• Isolating and resolving issues with individual workstations. • Acting as a resource to answer user questions about hardware and software issues.

WHAT YOU’LL NEED TO SUCCEED:

Required Experience: 3-6 years of helpdesk experience

Required Technical Skills: CompTIA Security+ (DoD 8570 Compliance)

Security Clearance Level: Active Top Secret\DOE Q

Location: On Customer Site, This service desk is 24/7/365, shift work may be required.

#WeAreGDIT #NNSAITOPS

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ - CompTIA - CompTIA - Security+ - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $27.20 - $36.80. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Refine Your Search

service desk support analyst jobs in littleton, co

Help Desk Technician (TS/Q Clearance Required)

Service Desk Support Analyst

Technology Solution Center Analyst

Help Desk Analyst

IT Help Desk Analyst I (Part-Time)

IT Operations Analyst 1

Associate IT Systems Administrator

IT Support Analyst

Credit Analyst II

Credit Administration Officer

CLO Analyst

Equity Research Analyst - Energy & Materials

Valuations Manager

Service Center Frontline Account Manager

DMV Advisor- (Westgate)

Enterprise Monitoring Analyst

Technical Documentation Analyst

Integrated Operations (IO) Bridge Analyst - Night Shift

A313-two Help Desk Analysts, 12312422 and 12209532

Business Systems Analyst

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