Top 64 Technical support manager Jobs in Livingston, Nj

Account Manager, Technical
T-Mobile USA, Inc. —New York, NY
- $62,600 - $112,900 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Lead
Rho —New York, NY
- $90,000 - $130,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
- Health insurance
- Paid time off
Technical Support Lead
Lithic —New York, NY
- $125,000 - $215,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
NY Site and Executive Support Lead
Guardian Life Insurance Company —New York, NY
- $103,450 - $169,960 a year
- Email
- Hybrid work
- Azure
- Office
- Windows
Technical Support Lead
Persistent Systems —New York, NY
- $120,000 - $151,000 a year
- Full-time
- Computer Science
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Customer Support Manager
Campfire —New York, NY
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Senior Manager, Customer Service Technology Systems
Brother International Corporation —Bridgewater, NJ
- $125,000 - $170,000 a year
- Hybrid work
- Spanish
- Oracle
- Microsoft Outlook
Manager of Customer IT Services (Hybrid - NYC)
Clinical Health Network —New York, NY
- $86,400 - $129,600 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Technical Support Call Center Manager
Celerant Tech Corp —Edison, NJ
- On call
- Hybrid work
- Mid-level
- SQL
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Technical Support Manager
Sigma Computing —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- 401(k)
Quick Apply
Customer Support Team Manager
Topline Pro —Brooklyn, NY
- $110,000 - $140,000 a year
- Full-time
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Operations Training Manager (Remote)
SOLV Energy, LLC —Edison, NJ
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
R-2246 Customer Service Lead
VantageSpecialtyChemicals —Warren, NJ
- $62,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Manager, Customer Support Engineering, Fauna
Amazon.com Services LLC —New York, NY
- $157,100 - $212,600 a year
- Full-time
- Computer Science
- 5 years
- Computer networking
- AD&D insurance
- Health insurance
Technical Account Manager
Harmony —New York, NY
- $120,000 - $170,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Technical Account Manager
LexisNexis Risk Solutions —New York, NY
- $65,100 - $130,300 a year
- Full-time
- Computer science
- Computer Science
- English
Software Technical Account Manager - Dedrone
Axon —New York, NY
- $98,010 - $156,816 a year
- Email
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
Training and Technology Adoption Manager (hybrid)
MERCHANT & GOULD PC —New York, NY
- $85,000 - $135,000 a year
- Full-time
- Mid-level
- Windows
- Travel
- AD&D insurance
- Disability insurance
Quick Apply
AI Support Engineer Lead (US)
Dust —New York, NY
- $240,000 - $350,000 a year
- Overtime
- Management
- Office
- Senior level
- Health insurance
Program Manager/Training Lead
Contact Government Services, LLC —New York, NY
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for technical support manager in livingston, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support manager jobs near livingston, nj

Account Manager, Technical

T-Mobile USA, Inc. -
New York, NY

Apply Now

Job Details

Full-time
$62,600 - $112,900 a year

Benefits

Paid parental leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
Life insurance
Childcare
Pet insurance

Qualifications

Managing customer accounts
Defect resolution root cause analysis
Defect analysis
Presentations for conferences or internal meetings
Incident Escalation
High school diploma or GED
Managing clients in a customer support role
Root cause analysis
Account management

Full Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role supports organizational success by ensuring a high-quality customer experience for strategic business customers. It manages technical issues by directing team efforts and resolving service challenges promptly. The role differentiates itself through collaboration with cross-functional teams to deliver effective business solutions. Success is measured by customer satisfaction, issue resolution efficiency, and operational improvements. The work directly impacts customer retention and the overall quality of service delivery within the organization.

Job Responsibilities:

Monitor and manage progress toward resolution of customer technical issues to maintain service continuity
Analyze process flows and tool applications to identify and implement improvements enhancing customer experience
Coordinate resources to resolve sensitive or chronic technical problems, minimizing escalations
Provide timely feedback to management on customer trends, issues, and needs to support decision-making
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)
2-4 years Managing Technical Porjects (Preferred)
Less than 2 years Reporting Experience (Preferred)

Knowledge, Skills and Abilities:

Adaptability (Required)
Communication (Required)
Customer Service (Required)
Escalation Management (Required)
Presentation Delivery (Required)
Product Knowledge (Required)
Root Cause Analysis (RCA) (Required)
Technical Account Management (Required)
Technical Knowledge (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $62,600 - $112,900

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Apply Now

Refine Your Search

technical support manager jobs in livingston, nj

Account Manager, Technical

IT Support Lead

Technical Support Lead

NY Site and Executive Support Lead

Technical Support Lead

Customer Support Manager

Senior Manager, Customer Service Technology Systems

Manager of Customer IT Services (Hybrid - NYC)

Technical Support Call Center Manager

Technical Support Manager

Customer Support Team Manager

Operations Training Manager (Remote)

R-2246 Customer Service Lead

Manager, Customer Support Engineering, Fauna

Technical Account Manager

Technical Account Manager

Software Technical Account Manager - Dedrone

Training and Technology Adoption Manager (hybrid)

AI Support Engineer Lead (US)

Program Manager/Training Lead

I want to receive the latest job alert for technical support manager in livingston, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected