Are you searching for a fulfilling place to develop your career and make an impact? Join Integrity House, New Jersey’s oldest active nonprofit provider of compassionate care for individuals and families experiencing addiction and mental health conditions. We’ve been a trusted source in our field since our founding in 1968, and our goal has remained constant: to provide our clients with comprehensive, whole-person care options under one unified system of care. Integrity House operates 18 licensed treatment programs across New Jersey as well as community outreach and prevention programs and serves over 7,000 individuals every year.
We are seeking a highly motivated and experienced Project Manager to lead and coordinate strategic initiatives related to New Jersey’s evolving Medicaid managed care landscape. This role involves managing the business aspects of state Medicaid implementations, ensuring that Integrity House effectively secures new contracts while meeting state requirements. The Project Manager will identify new market opportunities, developing strategic partnerships with payors, and overseeing the planning, execution, and completion of projects designed to expand our market presence and enhance service delivery. The ideal candidate will bridge the gap between business development objectives, clinical requirements, and operational strategies.
Duties and Responsibilities of a Project Manager:
Operational Expertise: manage the transition of billing processes from current fee for service model to MCO billing requirement, ensuring accurate and timely claim submission. Ensure all providers are properly enrolled with state Medicaid provider. Monitor and ensure all MCO contracts and associated billing rates meet or exceed previously identified FFS floor rates. Resolve claims processing issues, analyze reimbursement trends, and optimize revenue cycle performance. Perform direct review for residential and outpatient services using the dimensions identified by the health plans (i.e. ASAM). Collect all pertinent clinical information and document within the medical record. Facilitate and manage all authorizations and appeals. Direct manage and/or collaborate interdepartmentally for claim processing.
Compliance: ensure all project activities adhere to healthcare industry regulations and standards, including HIPAA, CMS, and Department of Health guidelines. Oversee policy and workflow updates and ensures that system changes correctly support various functions like claims processing, benefits administration, utilization management, and care coordination.
Market Analysis & Strategy: conduct detailed research on the NJ Medicaid market and regulatory landscape to identify growth opportunities and assess impacts to the operating model. Analyze competitor strategies and State policy to discern new business opportunities and partnerships. Plan, organize, monitor, and oversee complex projects related to new Medicaid managed care.
Business Development & Relationship Management: coordinate operational teams to translate contract requirements, market intelligence, and industry best practices into viable target operating models. Build and maintain strong relationships with potential stakeholders, partners, including NJ state agencies and regulators.
Stakeholder Management: act as key liaison, driving collaboration between internal cross-functional teams (clinical, IT, operations, finance, etc.), external partners, state officials, and vendors to ensure clarity regarding information and requirements.
Education, Experience and Licensure:
- Two-year full-time experience in a managed care health plan setting related to provider experience, claims, benefits, and utilization management, required.
- Master’s Degree in a behavioral health/counseling related field, required
- Clinical License (LSW, LCSW, LAC, LPC), required.
- A valid NJ Driver’s License, required.
- In depth knowledge about mental health and substance use disorders.
- Strong time management and organization skills, ability to prioritize, required.
Specialized Skills, Abilities and Knowledge:
- Understanding of project management mythologies, required.
- Experience in business development or strategy consulting within the managed care sector, required.
- Ability to work independently and collaboratively to manage deadlines and adapt to changing priorities.
- Strong communication, analytical and problem-solving skills.
- Ability to utilize and leverage information technology to support business operations.
- Ability to learn and efficiently use electronic health record.
Work Schedule: Monday – Friday 9:00am-5:00pm, with the ability to work outside of standard working hours.
Why Work for Integrity?
We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things. We believe our company’s success comes from providing a workplace that offers variety, presence, and development. We offer a multitude of staff benefits to ensure the wellbeing of our teams.
Our Exceptional Benefits Package Includes:
- Low Cost and Generous Medical and Prescription Coverage (ask us for our benefits summary, we are proud of it!
- Employer Paid Dental
- Employer Paid Vision
- Employer Paid Life and AD&D
- Employer Paid Long Term Disability
- Employer Paid Health Reimbursement Account
- Generous Vacation, Sick, Personal and Holiday Time
- 403(b) Plan with a Dollar for Dollar Match up to 3% of Compensation
- Employee Assistance Plan
- Flexible Spending Account
- Commuter Benefit Plan
- Tuition Reimbursement – up to $4,000 annual
- Recognition Rewards
- Professional Development Opportunities
About Integrity House?
Integrity House is New Jersey's oldest provider of comprehensive substance use and mental health services. We’ve been a trusted source in our field since our founding in 1968, and our goal has remained constant: to help individuals and families experiencing addiction and mental health conditions measurably improve their health and overall quality of life. Integrity House operates a broad network of services that includes a full suite of treatment options for substance use disorder; mental health services; gambling addiction services; physical health services; education and employment readiness support; care coordination; creative arts therapy; supportive housing; recovery programs; and community outreach services. Integrity is accredited from by the Commission on Accreditation of Rehabilitation Facilities (CARF), an independent, nonprofit accreditor of health and human services, at its highest level, and was voted one of America's Best Addiction Treatment Centers. Annually, Integrity House serves over 7,000 New Jersey residents through its treatment and outreach programs.
Apply today! Be part of an amazing interdisciplinary team committed to rebuilding lives, families and communities.
Integrity is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Integrity House openly supports and fully commits to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Pay: $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Education:
Experience:
- managed care, claims, benefits, and utilization management: 2 years (Required)
License/Certification:
- Driver's License (Required)
- Clinical License (LSW, LCSW, LAC, LPC) (Required)
Work Location: In person
