Top 168 Billing representative Jobs in Livonia, Mi

Customer Service Representative-I (Financial Assistance Counselor) - Remote
Trinity Health —Livonia, MI
- $19.21 - $28.82 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Vision insurance
2d
Ambulatory Clinical Documentation Integrity Specialist (Remote)
Trinity Health —Livonia, MI
- $75,592.71 - $113,389.06 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Analysis skills
Patient Care Representative
42 North Dental —Livonia, MI
- $18 - $22 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Student Accounts Associate
Schoolcraft College —Livonia, MI
- $24.44 - $30.55 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Basic math
7d
Medical Office Receptionist
LifeStance Health —Southfield, MI
- From $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
6d
Patient Services Representative (Medical Receptionist)
Corewell Health Urgent Care —Garden City, MI
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Packaging Corporation of America —Plymouth, MI
- $48,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Sr. Customer Service Representative
Packaging Corporation of America —Plymouth, MI
- $55,000 - $68,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Medical Coder and Biller
Michigan Kidney Consultants —Sterling Heights, MI
- From $21 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Representative – Plumbing Wholesale
Etna Supply —Wixom, MI
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Prior Authorization Specialist
Cascade Hemophilia Consortium —Ann Arbor, MI
- $41,600 - $70,000 a year
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Experienced Customer Service Rep - Onsite Position
ARCH Cutting Tools —Warren, MI
- Full-time
- Writing skills
- Basic math
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Business Office Clerk
Westland a Villa Center —Westland, MI
- Full-time
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Billing Specialist
Kanaan Communications, LLC —Canton, MI
- Full-time
- Background check
- Pass drug screening
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
9d
Front Desk Coordinator
Dental Care of Canton —Canton, MI
- $18 - $25 an hour
- Full-time
- Dental office
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
5d
Accounts Receivable/Cash Posting Analyst
TRILLIUM BEHAVIORAL PATHWAYS LLC —Warren, MI
- Full-time
- Customer service
- HIPAA
- Research
Quick Apply
Accounts Receivable Specialist
DIAMEDICAL USA EQUIPMENT LLC —Farmington Hills, MI
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Accounts Receivable Representative I
NSF International —Ann Arbor, MI
- Overtime
- Oracle
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
Dental Biller
Covenant Community Care —Dearborn, MI
- Urgently hiring
- Spanish
- Current TB test
- English
- Paid holidays
- Disability insurance
Patient Service Representative II
Solaris Health Holdings LLC —Livonia, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
2d

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Customer Service Representative-I (Financial Assistance Counselor) - Remote

Trinity Health -
Livonia, MI

Apply Now

Job Details

Full-time
$19.21 - $28.82 an hour
2 days ago

Benefits

Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Client inquiry handling
Typing
Client interaction via phone calls

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
POSITION PURPOSE

Work Remote Position
Work Hours: 9:30 a.m. to 6:00 p.m. (EDT) - Monday thru Friday
(Pay Range: $19.2123-$28.8184)
Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer satisfaction through timely, accurate and professional follow-up and resolution to customer complaints, problems, issues and general inquiries. This position reports to the Supervisor PFS Customer Service.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Performs customer service activities handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process for an assigned PBS location.

Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints, problems and general inquiries in a timely, responsive and efficient manner.

Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate system(s).

Tracks trends of customer service encounters and recommendations for resolutions of the issues and findings for the supervisor.

Resolves independently or escalates issues affecting customer complaints and issues to the Supervisor Customer Service.

Performs communication and follow-up processes related customer service and ensures such activities are submitted timely, tracked, trended and reported to key stakeholders.

Performs other duties as needed and assigned by the supervisor.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

High school diploma or Associate's degree in Accounting or Business Administration or related field and successful completion of Trinity Health Trainee program as well as achievement of related program productivity and quality standards or at least one (1) year of experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred.

Previous service/call center experience with the ability to respond to customer inquiries and expectations in a highly efficient and effective manner.

Excellent verbal and written communication skills and organizational abilities.

Strong interpersonal skills in interacting with internal and external customers, which includes the ability to interpret customer requirements and recommending appropriate actions to satisfy customer needs.

Accuracy, attention to detail and time management skills.

Ability to work independently and operate keyboard and telephone effectively.

Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

Completion of regulatory/mandatory certifications and skills validation competencies preferred

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.

Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.

Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.

The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions.

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Must possess the ability to comply with Trinity Health policies and procedures.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

billing representative jobs in livonia, mi

Customer Service Representative-I (Financial Assistance Counselor) - Remote

Ambulatory Clinical Documentation Integrity Specialist (Remote)

Patient Care Representative

Student Accounts Associate

Medical Office Receptionist

Patient Services Representative (Medical Receptionist)

Customer Service Representative

Sr. Customer Service Representative

Medical Coder and Biller

Customer Service Representative – Plumbing Wholesale

Prior Authorization Specialist

Experienced Customer Service Rep - Onsite Position

Business Office Clerk

Billing Specialist

Front Desk Coordinator

Accounts Receivable/Cash Posting Analyst

Accounts Receivable Specialist

Accounts Receivable Representative I

Dental Biller

Patient Service Representative II

I want to receive the latest job alert for billing representative in livonia, mi

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