Top 9 Retail operations manager Jobs in Lockport, Ny

Operations Department Manager
Uncharted —Amherst, NY
- $18.50 - $27.00 an hour
- Weekends as needed
- Mid-level
- Cash register
- Ability to lift 50 pounds
Quick Apply
5d
Assistant Store Manager
KOHLS —Amherst, NY
- $62,400 - $93,600 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Assistant Manager, Fuel Merchandising & Operations
Tops —Williamsville, NY
- From $66,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Retail Operations Manager
PetSmart —Amherst, NY
- $20.46 - $40.06 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
10d
Operations/Retail Manager
Creature Comforts Pet Resort —Tonawanda, NY
- $21 - $25 an hour
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
- Paid time off
- Employee discount
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Retail Assistant Operations Manager
SSA Group —Buffalo, NY
- $24 - $26 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
Operations Manager/Visual
Talbots —Williamsville, NY
- $20 - $25 an hour
- Full-time
- Merchandising
- Mid-level
- Mentoring
- Store discount
- Referral program
Quick Apply

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Operations Department Manager

Uncharted
Amherst, NY

Quick Apply

Job Details

Full-time
$18.50 - $27.00 an hour
5 days ago

Qualifications

Retail sales transactions
Customer communication
Employee relationship building
Change management
Cash register
Productivity software
POS systems

Full Job Description

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit.

Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.

KEY RESPONSIBILITIES:

Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service o Greet and welcome every customer warmly and with enthusiasm o Understand customer needs by asking open-ended questions o Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge

o Suggest additional items to build onto sales by utilizing effective selling techniques o Thank the customer sincerely and invite them to return and shop with us again

Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional attire, demeanor, appearance and compliance to company dress code required
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
Demonstrate a commitment to training and development utilizing all training resources available
Demonstrate initiative to cross train in all departments to support bench strength in department leadership
Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards
Lead and execute completion of company directives within appropriate time frames
Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
Maintain awareness of all current promotions and process them correctly at the POS
Champion new product launches by being the material expert in new product information
Ensure all marketing and promotion signage is up to date and placed correctly
Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager
Comply with all company policies and procedures

JOB REQUIREMENTS:

Previous experience in specialty retail is preferred
Demonstrate an ability to multi task while being attentive to customers
Ability to adapt to and lead change
Proficient in using Microsoft Office and POS Systems
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to work well, and be a leader, in a team environment
Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
Ability to work autonomously while paying strong attention to detail
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Willingness to travel to new store openings, store remodels, etc.

TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Quick Apply

Refine Your Search

retail operations manager jobs in lockport, ny

Operations Department Manager

Assistant Store Manager

Assistant Manager, Fuel Merchandising & Operations

Retail Operations Manager

Operations/Retail Manager

Retail Assistant Operations Manager

Operations Manager/Visual

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