Top 58 Surgery center Jobs in Lockport Il

Senior Customer Support & Operations Specialist
Novo Surgical Inc —Westmont, IL
- $70,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
5d
Surgical Tech Certified - Center for Minimally Invasive Surgery
SCA Health —Mokena, IL
- $25 - $35 an hour
- Full-time
- Surgery
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Surgical Tech Certified, Part-Time - Center for Minimally Invasive Surgery
SCA Health —Mokena, IL
- $19.86 - $35.34 an hour
- Part-time
- Surgery
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Surgery Scheduler Specialist
Primus Ortho —Tinley Park, IL
- Full-time
- Surgery
- Mid-level
- Perioperative Care
Quick Apply
Front Desk Coordinator - Surgery Center
Fresenius Medical Care —Westmont, IL
- $19 - $29 an hour
- Full-time
- High school diploma or GED
- Perioperative Care
- Data entry
- Health insurance
- Dental insurance
Facility Administrator Surgery Center
Fresenius Medical Care —Westmont, IL
- $105,000 - $175,100 a year
- Full-time
- Microsoft Excel
- 6 years
- Heavy lifting
- Health insurance
- Dental insurance
Scheduler
Platte City Surgery Center —Oswego, IL
- Microsoft Outlook
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Endodontist
Children's Surgery Centers —Chicago, IL
- $220,000 - $450,000 a year
- Contract
- Dental office
- Doctoral degree
- Surgery
- Flexible schedule
Quick Apply
Certified Surgical Tech
Rush University Medical Center —Aurora, IL
- $22.64 - $33.96 an hour
- Weekends as needed
- CPR Certification
- Surgery
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Operating Room II, Pool - Center for Minimally Invasive Surgery
SCA Health —Mokena, IL
- $38 - $45 an hour
- Part-time
- Nursing
- Surgery
- RN License
- Disability insurance
- Health insurance
Surgical Tech Certified, Part-Time - Naperville Surgical Centre
SCA Health —Naperville, IL
- $25 - $36 an hour
- Part-time
- Surgery
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Registered Nurse, Ambulatory Surgery
Trinity Health —Oakbrook Terrace, IL
- $41.43 - $62.14 an hour
- Full-time
- Nursing
- Surgery
- RN License
Surgical Technologist PRN
Plainfield Surgery Center LLC —Plainfield, IL
- $28 - $37 an hour
- Part-time
- Surgery
- Mid-level
- Surgery
Quick Apply
Patient Service Representative
Salt Creek Surgery Center —Westmont, IL
- $18 - $25 an hour
- Full-time
- Surgery
- Medical office experience
- High school diploma or GED
Quick Apply
Registered Nurse Surgery Center
Fresenius Medical Care —Westmont, IL
- $41 - $68 an hour
- Full-time
- Nursing
- Heavy lifting
- RN License
- Health insurance
- Dental insurance
7d
Asst, Medical/Surgery Scheduler
Duly Health and Care —Lisle, IL
- $16.30 - $24.50 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Registered Nurse Preop/PACU, PRN
Kendall Pointe Surgery Center —Oswego, IL
- Part-time
- CPR Certification
- Nursing
- RN License
Quick Apply
PRE/ PACU Registered Nurse
Chicagoland Surgery Centers, LLC —Oakbrook Terrace, IL
- $70,000 - $90,000 a year
- Full-time
- Nursing
- Surgery
- Patient monitoring
- Opportunities for advancement
Quick Apply
Certified Nursing Assistant
Silver Cross Surgery Center (13450) —New Lenox, IL
- PRN
- Surgery
- BLS Certification
- Inpatient
- Health savings account
- AD&D insurance
2d
Director Nursing - Center for Minimally Invasive Surgery
SCA Health —Mokena, IL
- $110,000 - $140,000 a year
- Full-time
- Nursing
- Surgery
- RN License
- Disability insurance
- Health insurance

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surgery center jobs near lockport il

Senior Customer Support & Operations Specialist

Novo Surgical Inc -
Westmont, IL

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Sales support
Microsoft Excel
Microsoft Outlook
Customer returns handling
AI tools proficiency
Research
Microsoft Office
Operations
Bachelor's degree
Customer support
Account management

Full Job Description

Company Overview:

Novo Surgical, Inc. is a medical device company focused on a streamlined supply chain and operational efficiency, offering premium, reusable surgical instrumentation to hospitals, surgery centers and other health care providers at industry-leading price points. Novo Surgical's product portfolio contains more than 15,000 unique surgical instruments covering the full range of surgical specialties, including plastic surgery, orthopedics, obstetrics/gynecology, urology, ophthalmology, cardiothoracic, podiatry and laparoscopic surgery, among others. The company serves customers across the country and globe through its corporate headquarters outside of Chicago, with a lean hybrid team.

The Role:

We are seeking a Senior Customer Support & Operations Specialist to join our team. The role is a hybrid one, combining traditional, day-to-day customer service work with managerial account management and operations responsibilities. Core customer service duties include corresponding with customers by phone and email, preparing price quotes, entering orders, invoicing and processing payments. Aside from that, the role will also involve onboarding new accounts, monitoring and improving customer satisfaction, resolving complex issues that span departments, reporting on key performance indicators, working with warehouse staff to process returns and warranty claims, researching competitive products and driving process improvements.

The candidate should be comfortable interacting with multiple team members and departments on a regular basis, including customer service, sales, supply chain, finance and warehouse staff. The role requires detail-oriented task execution, the confidence to prioritize and manage work independently, and the ability to deliver customer-ready work products with minimal oversight. We're looking for people that will thrive in an entrepreneurial environment — where roles aren't always perfectly defined, taking initiative is expected, resourcefulness is required and the collective unit is more important than individual achievement.

The position is full-time and in-office at the company's corporate headquarters in Westmont, Illinois.

Responsibilities:

Routine Customer Service

Correspond with customers by phone and email on products, pricing, availability, order status, returns and warranty claims
Prepare price quotes, including larger or more complex quotations cross-referenced against competitive products
Enter orders into ERP software system and prepare paperwork for warehouse processing
Set up new customer accounts, including credit limits and terms
Invoice orders and process/apply customer payments
Follow up with customers on past-due payments
Provide order confirmations and shipping / back order updates
Track and follow up on open quotes in Salesforce
Process credit cards and remote check deposits
Provide administrative support or take on special projects assigned by management

Senior Account Management & Operations

Onboard new customers and sales representatives, including account set up and training
Monitor, measure and improve customer satisfaction, including devising and tracking KPIs
Resolve complex or escalated customer issues, including those that require coordinating across departments
Prepare pricing proposals for large contract opportunities and analyze bids against competitive offerings
Create sales tracking/tracing reports for customer buying groups and sales representatives
Manage e-commerce website functionality: set up customer accounts, reset passwords, assign price levels, assign sales reps, etc.
Follow up with customer accounts payable teams to clear invoices and avoid account holds
Identify gaps and lead improvements in routine customer service procedures

Requirements:

Bachelor's degree
4-7 years of experience in a customer service, account management or operations role
Proficient with Microsoft Office, including Outlook, Word, PowerPoint and Excel (including advanced functions)
Preference for familiarity with Sage 100 or similar ERP software
Facility with using AI tools including Claude and ChatGPT

Skills:

Strong oral and written communication skills
Excellent organizational and task-management skills
Extreme detail orientation and high-quality work products
Demonstrated ability to manage others, prioritize tasks and meet deadlines
Self-direction, independence, resourcefulness and leadership
Ability to multi-task and reprioritize work
Professional attitude and outlook; friendly and outgoing
Passion for customer service and customer satisfaction
Punctuality and reliability
Ability to work collaboratively with a small team of department leads

Compensation & Benefits

Salary, based on experience: $70,000-$75,000
Matching contribution to 401K retirement plan
Health insurance benefits
Personal days (sick and vacation)
Paid company holidays

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

surgery center jobs in lockport il

Senior Customer Support & Operations Specialist

Surgical Tech Certified - Center for Minimally Invasive Surgery

Surgical Tech Certified, Part-Time - Center for Minimally Invasive Surgery

Surgery Scheduler Specialist

Front Desk Coordinator - Surgery Center

Facility Administrator Surgery Center

Scheduler

Endodontist

Certified Surgical Tech

Registered Nurse Operating Room II, Pool - Center for Minimally Invasive Surgery

Surgical Tech Certified, Part-Time - Naperville Surgical Centre

Registered Nurse, Ambulatory Surgery

Surgical Technologist PRN

Patient Service Representative

Registered Nurse Surgery Center

Asst, Medical/Surgery Scheduler

Registered Nurse Preop/PACU, PRN

PRE/ PACU Registered Nurse

Certified Nursing Assistant

Director Nursing - Center for Minimally Invasive Surgery

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