Top 7 Administrative coordinator Jobs in Lodi, Ca

Service Coordinator
Laurel Ag & Water, LLC —Lodi, CA
- $25 - $30 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Research
Quick Apply
1d
Administrative Coordinator - Reach for The Stars STEM Academy - Stockton (Temporary)
University of the Pacific —Stockton, CA
- $33 an hour
- Part-time
- Background check
- School experience
- Spanish
Office Coordinator
Behavior Matters LLC —Stockton, CA
- $19 - $22 an hour
- Full-time
- Background check
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
9d
Engagement Coordinator
Carrington College —Stockton, CA
- $18 - $20 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
19h
OPERATIONS COORDINATOR
Thunder Mountain Enterprises Inc —Sacramento, CA
- $23 - $27 an hour
- Full-time
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- 401(k)
Quick Apply
Medical Front Office Coordinator
California Foot & Ankle Centers —Sacramento, CA
- $21 - $28 a year
- Part-time
- Spanish
- Microsoft Excel
- Surgery
- Health insurance
- Dental insurance
Quick Apply

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Service Coordinator

Laurel Ag & Water, LLC -
Lodi, CA

Quick Apply

Job Details

Full-time
$25 - $30 an hour
1 day ago

Qualifications

Spanish
Customer relationship building
Microsoft Outlook
Phone communication
Spreadsheets
Client rapport building
Employee relationship building
Irrigation equipment
Technical troubleshooting support

Full Job Description

Laurel Ag & Water is looking for a self-motivated, exceptional Service Coordinator. As a key member of the construction team, the Service Coordinator will work closely with the pump and service managers to provide all administrative and other support to the pump and service teams for all regions. Laurel is looking for strong Service Coordinator where they will provide expertise in administrative support functions as well having strong communication skills to our Customers and Team. This role will report to the Service Manager.

This person will be passionate about understanding our customer’s needs and creating solutions that maximize field performance at Laurel. The Service Coordinator is expected to be a team player that lives Laurel’s cultural values, sets an example for others, and constantly enhances the culture. They should also have strong communication skills to inspire others in their role as a team builder and peer.

WHAT YOU WILL DO

Creation of Service Calls
Collect all relevant data from both Customers and Laurel Team Members via all communication methods (phone, voice mail, teams, email, text etc.). Relevant data includes but is not limited too:

Customer Name
Caller Name
Caller Phone Number
Site Contact
Site Contact Phone Number
Ranch Location and Address
Repair Location on Ranch
All Relevant Details to Service Requested
Obtain pictures, maps, and other relevant data related to the location and equipment and save to box

Once received, enter all of the relevant data into the Service Call Project Form Immediately
Triage the level of the service request to set priority and communicate appropriately
Create historical records and construction project data. Save relevant files, designs, forms etc. to Box Drive
Review report of Service Calls. Follow up on these service calls to ensure they meet the standard standards above. Complete the process as necessary for these Service Calls.
Ensure Service Call Project is Sync’d with NOVAtime for accurate time keeping
Assist Pump and Service Technicians with Collection of Required Information and Documentation
Ensure Technicians have Relevant Forms for Service Calls
Review Filled out Forms for Completeness
Attach Documentation to Service Call and/or Box File
Communicate regularly with Technicians and ensure they have everything they need to be successful. Bring any issues to the attention of the service manager as they arrive.
Communicate effectively with the Service Manager.
Monitor and Complete Documentation within Service Call
Update Service Call Notes based off of Communication from Techs
Create and Follow UP on Estimates and Sales Orders as requested
Ensure Sales Orders are Fulfilled
Follow up on Open PO’s linked to a Sales Order to ensure ETA’s line up with schedule and priority
Scan and Upload PFIR, Pump Efficiency Test Results and Other Relevant Documents
Work Collaboratively with Service Managers to learn and understand technicians’ schedules. Review NOVAtime Daily to Ensure Accurate Service Techs are Accurately Tracking Time
Assist and Complete Vendor Warranty Process
Perform initial research on relevant equipment documentation including but not limited to the following:

Original Project Number
Vendor and Date of PO
Date of Installation
Serial Number
Relevant usage (hours run, mileage etc. as appropriate)
Own process for shipping and vendor receiving warranties

Ensure shipping and receiving documentation is obtained and attached to Box
Ensure all relevant Vendor Communication is attached to Project and/or Box

Assist/Lead Weekly Service Call Meeting with Team
Review all Open Service Calls
Follow up on any outstanding PO’s, Request for Quote, prior week notes and missing information
Add notes from meeting to Service Call Dashboard
Adjust Status of Service Calls as Necessary
Follow Up Communication
Contact and communicate with customers to ensure they are informed
Contact and communicate with Pump and Service Team to ensure they are informed
Communicate with warehouse, purchasing, and other departments to ensure smooth service calls for customers
Complete Prep to Bill Process and Finalize Billing for Service Manager Review
Update and Finalize Service Call Notes
Ensure PO’s are Received and Sales Orders are Fulfilled
Monitor Bills Ready to Review and Ensure the timeframe from Prep to Bill to Final Bill Complete is 20 days or less.
Other duties as assigned – will require being team player and helping out in other areas as requested. Could include but are not limited to helping with team building planning.

WHAT YOU WILL NEED

Proven ability to work and communicate in a team environment
Proven ability to set build trust throughout the organization and with customers
Willingness to jump in and help where needed
Proficient Microsoft Office (including Excel, Word and Outlook)
Willingness to learn our computer system
Ability to read, write and speak Spanish (Bilingual)
High level of organization
Exceptional problem-solving skills
Ability to effectively communicate with the service team & pump management
Detail oriented & capable of understanding project details
Dependable and Ability to work independently
Experienced with equipment required for ag irrigation pumps & electrical construction
Listen to team, troubleshoot and able to come to desirable solutions
Capable of making decisions under pressure
Professional but personable phone etiquette
Responsiveness and sense of urgency, great follow through

Quick Apply

Refine Your Search

administrative coordinator jobs in lodi, ca

Service Coordinator

Administrative Coordinator - Reach for The Stars STEM Academy - Stockton (Temporary)

Office Coordinator

Engagement Coordinator

OPERATIONS COORDINATOR

Medical Front Office Coordinator

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