Top 3 E commerce specialist Jobs in Logan, Ut

Customer Experience Specialist
Downeast —Logan, UT
- Part-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Entry level
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Internet Fulfillment Specialist
Al's Sporting Goods —Logan, UT
- From $13 an hour
- Part-time
- Basic math
- Organizational skills
- Warehouse experience
- Health insurance

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Customer Experience Specialist
Downeast —Logan, UT
Retail Store Support: Answer calls and chats from retail store associates needing immediate help with complex returns, pricing discrepancies, point-of-sale…
Quick Apply
Internet Fulfillment Specialist
Al's Sporting Goods —Logan, UT
Previous experience in order fulfillment, warehouse operations, or a related field preferred. Basic math and data entry skills for inventory management.
From $13 an hour

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E-Commerce Support Specialist
Medical Service Company —Lewis Center, OH
Answer in an enthusiastic and friendly fashion; incoming phone calls, emails, and online chat requests to answer customer questions and fulfill orders.
$20.00 - $24.75 an hour
Quick Apply
Customer Support Specialist
Jendco Safety Supply Inc. —Columbus, OH
This position goes beyond answering questions-it is about building trust, supporting customer success, and helping create a service culture focused on…
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Customer Experience Specialist

Downeast -
Logan, UT

Quick Apply

Job Details

Part-time

Qualifications

Live chat
Email customer support
Microsoft Outlook
Texting/chatbox tools
Phone communication
Collaborative technology platforms
Microsoft Teams
Technical Proficiency
Email support
Client interaction via phone calls

Full Job Description

About the Role

Downeast is looking for a self-motivated, quick-thinking Customer Experience Specialist to join our team for 10 hours per week. In this role, you will be the primary point of contact for our online customers and our retail store associates, resolving problems quickly and keeping daily operations running smoothly.

The position requires someone who learns software quickly, makes good judgement calls independently, and stays focused while working on their own.

Schedule & Location

Hours: ~10 hours per week (Friday evenings and Saturdays). Occasional extra hours during peak holiday seasons may be available.
Location: Remote or hybrid at our Nibley, UT office.

Key Responsibilities

Customer Support: Provide timely, high-quality responses to customer inquiries via email and live chat regarding order tracking, returns, gift card transfers, order corrections, and product questions.
Retail Store Support: Answer calls and chats from retail store associates needing immediate help with complex returns, pricing discrepancies, point-of-sale issues, or stock checks.
Product Knowledge: Proactively learn our product lines (including fit, materials, care, and stock availability) to answer questions accurately and offer recommendations with confidence.
System Management: Accurately process transactions within Shopify, ticketing software, and Microsoft applications (Teams, Outlook).
Independent Problem Solving: Apply company policies thoughtfully to solve customer issues, balancing customer satisfaction with company policy without needing step-by-step guidance.
Cross-Functional Communication: Work alongside our e-commerce and retail store teams to flag recurring issues and help refine support workflows.

Qualifications & Requirements

Experience: 1+ years of customer service experience (e-commerce or retail support preferred).
Technical Aptitude: Quick to learn new software and comfortable using Microsoft Office/Teams and Shopify (or similar e-commerce tools). Shopify experience is preferred.
Sound Judgment: Able to make fast, fair decisions on your feet with minimal supervision.
Strong Communication: Clear, warm, and professional written communication for chat/email, and a friendly, efficient phone manner for store associates.
Self-Disciplined: Able to stay productive, focused, and organized during computer shifts.

Perks & Benefits

Competitive hourly pay
Generous employee product discounts
Access to onsite fitness center (if working at or visiting the Nibley location)

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e commerce specialist jobs in logan, ut

Customer Experience Specialist

Internet Fulfillment Specialist

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