Top 212 Customer support representative Jobs in Loganville, Ga

Customer Service Representative I
City of Lawrenceville, GA —Lawrenceville, GA
- $46,826.29 - $59,937.65 a year
- Full-time
- High school
- Basic math
- Office
- Health savings account
- AD&D insurance
9d
Customer Service Representative
Rockdale County, Georgia —Conyers, GA
- $16.86 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- On-the-job training
Quick Apply
2d
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Georgia Remote Customer Service Representative
notifyMD —Lawrenceville, GA
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —Snellville, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Loganville, GA
- Full-time
- Background check
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nicole Billings-Turner - State Farm Agent —Lawrenceville, GA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
PSC Registration Representative
Quest Diagnostics —Lawrenceville, GA
- From $17.20 an hour
- Overtime
- Spanish
- English
- Office
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Services Representative (Medical Receptionist) - Covington West
Piedmont Urgent Care by Wellstreet —Covington, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Gallagher Benefit Services —Atlanta, GA
- $16 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
4d
Customer Service Representative - State Farm Agent Team Member
Jason Bryant - State Farm Agent —Conyers, GA
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
Hot Buys Furniture —Snellville, GA
- From $16 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Shametria Dixon - State Farm Agent —Conyers, GA
- $38,000 - $48,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Store Support
Home Depot —Loganville, GA
- Entry level
- Time management
Patient Services Representative Lead - Front Desk - Loganville, GA
Georgia Dermatology Partners —Loganville, GA
- Basic math
- Mid-level
- Office
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Trent Lewis - State Farm Agent —Lawrenceville, GA
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
TTEC —Duluth, GA
- From $18 an hour
- Computer literacy
- Research
- Office
- Wellness program
- Tuition reimbursement
Customer Service Representative
Crash Champions —Lawrenceville, GA
- $10.00 - $24.25 an hour
- Full-time
- Organizational skills
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Ayanna Ford-Bogan - State Farm Agent —Covington, GA
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Atosa USA, Inc. —Flowery Branch, GA
- $20 an hour
- English
- Mid-level
- 2 years
Quick Apply

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Customer Service Representative I

City of Lawrenceville, GA -
Lawrenceville, GA

Apply Now

Job Details

Full-time
$46,826.29 - $59,937.65 a year
9 days ago

Benefits

401(a)
Health savings account
457(b)
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer records maintenance
Computer operation
Copy machines
Basic math
Filing
High school diploma or GED
Records management
Fax machines
Computer skills
Faxing

Full Job Description

Description

JOB SUMMARY

This position is responsible for providing clerical and customer service support for department operations.

Examples of Duties

ESSENTIAL FUNCTIONS

Answers telephone and greet visitors; provide information and assistance; assists in resolving customer concerns and complaints.
Receives and processes utility payments.
Receives and processes utility account deposits.
Processes payments for gas tap fees.
Prepares service orders for various utilities.
Processes cash, check, and credit card payments in person and by mail.
Balances cash drawer and operates a POS System.
Creates work orders based on account changes such as new services, new tenants, disconnects, transfers, etc.
Updates account information related to mailing addresses, phone numbers, email addresses, deaths, primary contacts.
Processes new account applications for service.
Coordinates utility approvals from various government agencies with the distribution systems.
Adds, deletes, and updates service charges for electric, natural gas, sanitation, and base fees.
Evaluates customers for eligibility for discounts on sanitation.
Adds, deletes, and updates bank draft information related to banking information.
Processes property tax payments.
Works with customers on coordinating sanitation services for large item pick-up, new carts, or cart replacements.
Coordinates electric outage notices with the electric department.
Coordinates electric streetlight applications with the electric department.
Posts transactions.
Performs related duties.

Typical Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION

Knowledge of modern office practices and procedures.
Knowledge of city and department policies and procedures.
Knowledge of computers and job-related software programs.
Knowledge of customer service principles.
Skills in prioritizing and organizing work.
Skills in the provision of customer services.
Skills in the maintenance of files and records.
Skills in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skills in oral and written communication.
Ability to read, write and perform mathematical calculations at a high school level.

Supplemental Information

SUPERVISORY CONTROLS
The Customer Service Representative Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES
Guidelines include city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide clerical and customer service support for department operations. Successful performance contributes to the efficiency and effectiveness of those operations.

CONTACTS

Contacts are typically with co-workers, other city employees, and the general public.
Contacts are typically to give or exchange information and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light and heavy objects.
The work is performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.

MINIMUM QUALIFICATIONS

High School Diploma or GED is required
One to two years of experience or service.

The City of Lawrenceville offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, health savings accounts, life insurance, long-term disability, short-term disability, holidays, and personal time off.

Health

Health insurance benefits become active on the 31st day of employment. Health benefits include major medical, dental, and vision.
There are two High-Deductible Health Plan options with HSA to help you manage medical costs and save for future care tax free.

Retirement

Retirement plans are Defined Contribution (401a), and Deferred Compensation (457b).
- The 401a (City makes a 4% contribution beginning on first pay period after hire date)
- 457b (Employee contributions only)
If an employee contributes at least 4% into the 457b, which is voluntary, the City will make an additional 6% contribution into the 401a, totaling 10% into the employee’s 401a.
Each contribution is a percentage of the employee’s earnings for that pay period.
There is a graduated vesting schedule into the 401a plan.
- One year - 20%
- Two years – 40%
- Three years – 60%
- Four years – 80%
- Five years – 100%

Protection

There is City paid short-term disability, long-term disability, accidental death & dismemberment (AD&D) and life insurance that pays two times the employee’s annual salary. Employees can opt into supplemental life insurance for self, spouse and children and pay the premium.

Personal Time Off
The City observes twelve (12) paid holidays per year:

New Year's Day
MLK Day
Good Friday
Memorial Day
Independence Day
Juneteenth
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day
Employees earn PTO in lieu of individual vacation and sick leave; PTO is earned as follows:
- First year of service – 3.692 hours per pay period (Department Directors accrue PTO hours at a rate of 5.538 from first day and moving forward until after ten years of service).
- 1-5 years of service – 5.538 hours per pay period
- 5-10 years of service – 7.384 hours per pay period
- 10-15 years of service – 9.230 hours per pay period
- Over 15 years of service – 11.076 hours per pay period
Salaried employees are given 40 hours of Comp Vacation on January 1st of each year, that must be used by December 31st of that same year.

Pay Interval

Employees are paid on a bi-weekly basis; pay periods begin on Sunday and payday is every other Thursday. There is a mandatory direct deposit requirement.

Tuition Reimbursement

Tuition Reimbursement towards associate’s, bachelor’s or master’s degrees, available to all full-time employees after one year of employment. (exclusions apply)

To learn more details, visit our benefits page. www.lawrencevillebenefits.com

Apply Now

Refine Your Search

customer support representative jobs in loganville, ga

Customer Service Representative I

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Customer Service Representative (Self Storage)

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Customer Service Representative

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