Top 8 Guest service agent Jobs in Lompoc, Ca

Guest Services Agent
SKYVIEW HOTEL —Los Alamos, CA
- $18 an hour
- Part-time
- Basic math
- Hotel
- Ability to sit for extended periods
Quick Apply
7d
Agent, Front Desk
ALISAL PROPERTIES INC —Solvang, CA
- $26 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Front Desk Agent - Fairfield Inn & Suites Santa Maria
LOTUS MANAGEMENT INC —Santa Maria, CA
- Part-time
- 3 years
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Agent
HOTEL YNEZ —Solvang, CA
- $17 - $19 an hour
- Part-time
- Sales
- English
- Hotel
Quick Apply
5d
Front Desk Agent - Candlewood Suites Santa Maria
LOTUS MANAGEMENT INC —Santa Maria, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Inn Host
The Inn at Mattei's Tavern —Los Olivos, CA
- $23.34 an hour
- Weekends as needed
- In person
- Residential
- Hotel
- Communication skills
Quick Apply
Front Desk Agent - Fairfield Inn, Santa Maria
BAPA LP —Santa Maria, CA
- $16.90 - $17.10 an hour
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Agent, Spa
ALISAL PROPERTIES INC —Solvang, CA
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance

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Member Services Representative
Planet Fitness —Lompoc, CA
Go above and beyond to keep the front desk area and lobby clean and orderly. Greet members and guests, always providing exceptional customer service.
$17 - $19 an hour
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Member Services Representative (Overnight)
Planet Fitness —Lompoc, CA
Go above and beyond to keep the front desk area and lobby clean and orderly. Greet members and guests, always providing exceptional customer service.
$17 - $19 an hour
Quick Apply

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Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
Maintains PMS accuracy by posting charges, collecting payments, verifying credit authorizations, inputting messages, and distributing guest mail or packages…
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
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11d

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guest service agent jobs near lompoc, ca

Guest Services Agent

SKYVIEW HOTEL -
Los Alamos, CA

Quick Apply

Job Details

Part-time
$18 an hour
7 days ago

Qualifications

Customer communication
Outdoor work experience
Food Handler Certification

Full Job Description

The Guest Services Agent at Skyview Los Alamos is the first and often the final impression of the experience, but also an instrumental and responsive team member throughout the guest’s stay. Agents complete various basic administrative duties, but the primary focus is ensuring guest satisfaction is maximized. Above all, the Guest Services Agent ensures brand standards of hotel service are met through extensive front desk training on standards of procedures (SOPs) and other systems.

Responsibilities and Duties

Learn training manuals, checklists and other written SOPs
Learn how to best describe the hotel, the room types and on-site amenities
Verify the guest's identity for the stay and ensure guest information remains confidential
Ensure all guest-facing areas and surfaces are clean and tidy. This pertains to the lobby, lounge and front desk
Utilize systems to ensure every guest is prepared for, with any notations and actions followed
Check in every guest to the SOP of the property, while maintaining a unique and personable experience that is memorable to them
Check out every guest with accuracy on folios with a fond farewell communication
Follow SOPs in all lost & found items, as well as possible mailing information
Look for possible maintenance needs before the guest is aware in both rooms and common areas
Communicate urgent maintenance to management and always use the pass along for record
Promote sales of rooms, upgrades and packages effectively
Notify management of low inventory for retail, minibar, and office supplies
Correspond professionally by email and text
Foresee operational deficiencies, potential problems and communicate possible solutions to the Skyview management
Work productively and develop professionally throughout shifts at Skyview Los Alamos
Provide transportation for hotel and restaurant guests between the lower guest parking lot and the restaurant using the company's electric MOKE vehicle, ensuring a safe, friendly, and welcoming guest experience.
If working an AM shift, responsible for setup of breakfast by 7am with oversight of stocking breakfast items throughout until 10:30am
Other duties may be asked of this position by management occasionally

Physical Requirements

Frequent standing and walking throughout the shift, including moving between the front desk, lobby and other guest areas.
Ability to walk between the designated parking area and the worksite, including navigating an inclined pathway.
Ability to navigate the property, which may include uneven surfaces, or outdoor areas.
Occasional lifting, carrying, pushing, or pulling of items up to approximately 20-25 pounds (e.g. packages, supplies, guest items).
Frequent use of hands and fingers to operate computers, telephones, key systems and office equipment.
Ability to read screens, printed materials and reservation details; close and distance vision required.
Occasional reaching, bending, stooping, or crouching to access materials, assist guests or lightly clean.
Ability to to sit for prolonged periods at the front desk.
Ability to work indoors and outdoors, potentially in varying weather conditions and temperatures.
Must be able to safely operate the company's electric MOKE vehicle on private property and comply with all company vehicle operation and safety policies.

Qualifications

Previous applicable experience in a hotel is preferred
Must have a valid Food Handler Card or the ability to obtain one within 30 days of employment; Skyview covers the expense
Must have a valid Responsible Beverage Server certification or the ability to obtain one within 60 days of employment; Skyview covers the expense
Strong customer service and interpersonal skills, with the ability to interact professionally with guests and team members
Strong listening and oral communication skills
Basic math skills and the ability to process payments, and operate a point-of-sale system (POS) and property management system (PMS)
Ability to communicate effectively in English; additional languages are a plus
Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs

Quick Apply

Refine Your Search

guest service agent jobs in lompoc, ca

Guest Services Agent

Agent, Front Desk

Front Desk Agent - Fairfield Inn & Suites Santa Maria

Guest Services Agent

Front Desk Agent - Candlewood Suites Santa Maria

Inn Host

Front Desk Agent - Fairfield Inn, Santa Maria

Agent, Spa

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