Top 21 Customer support representative remote Jobs in London, Ky

Customer Service Agent - Clearance Required
Senture —London, KY
- Weekends as needed
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Work from home
Customer Success & Sales Coordinator
Shedmax Buildings —Corbin, KY
- From $16 an hour
- Full-time
- Customer service
- Administrative experience
- Organizational skills
- Paid holidays
- Paid time off
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Customer Service Agent - Clearance Required
Senture —London, KY
In this role, agents handle both inbound and outbound calls, assisting customers while adhering to established protocols and guidelines.
Transportation Customer Service Agent - Clearance Required
Senture —London, KY
In this role, agents handle both inbound and outbound calls, assisting customers while adhering to established protocols and guidelines.

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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

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Customer Service Agent - Clearance Required

Senture -
London, KY

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Job Details

Full-time

Benefits

Work from home

Qualifications

Customer communication

Full Job Description

Overview:

Senture delivers high-quality inbound and outbound customer care support for a wide range of federal, state, and commercial clients. We take pride in providing exceptional service—and just as importantly, in supporting and valuing our employees.

Our Customer Service Agents are at the core of everything we do. They play a vital role in our success, and we’re looking for motivated, energetic individuals to join our growing team. If you enjoy helping others and thrive in a fast-paced environment, this could be the perfect opportunity for you.

In this role, agents handle both inbound and outbound calls, assisting customers while adhering to established protocols and guidelines. You’ll use multiple web-based systems to resolve inquiries and deliver a high level of customer service with every interaction.

Schedule:

Monday–Friday, with potential weekend shifts
Operating hours: 9:00 AM – 11:00 PM EST
Candidates should be flexible and expect later shifts

Important Details:

This position requires government clearance
Start date is contingent upon clearance approval
Candidates must be willing to go to London, KY or McAllen, TX locations to complete fingerprinting

Work From Home:
This is a remote position, and Senture provides all necessary equipment.

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you’ll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications:

High School Diploma or GED
Must have US Citizenship
Must be able to obtain and maintain required government clearance
Prior call center or customer service experience highly desired
Effective verbal and written communication skills
Ability to multi-task
Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
Ability to sit for extended periods of time
Ability to successfully pass a background investigation and drug screen
Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
Must be able to meet the minimum internet speed requirements for specific program
Hotspots, satellite and wireless internet service is NOT allowed for this role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities:

Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
Document each customers inquiry information into a database.
Verify customers information, making corrections and updates as needed.
Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
Follow-up with callers as necessary.
Use statistical contact center data to make improvements to performance.
Outbound calling for surveying to obtain client specific information.
Shift and Schedule adherence.

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customer support representative remote jobs in london, ky

Customer Service Agent - Clearance Required

Customer Success & Sales Coordinator

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