Top 1873 Program manager Jobs in Long Beach, Ca

Program Manager, Ambulatory Patient Experience
Torrance Memorial Physician Network —Torrance, CA
- $38 - $61 an hour
- Full-time
- Oracle
- Clinic
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Program Manager
Rite of PassageAdolescent Treatment Cntr —Costa Mesa, CA
- $70,304 a year
- Monday to Friday
- Clean driving record
- Current TB test
- Pass drug screening
- 403(b) matching
- Health insurance
Quick Apply
Program Administrator
Divine Employment Services —Downey, CA
- $25 - $30 an hour
- 8 hour shift
- Background check
- CPR Certification
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Program Coordinator
1736 FAMILY CRISIS CENTER —Los Angeles, CA
- $67,000 - $75,000 a year
- Background check
- HIPAA
- Mid-level
Quick Apply
Interim COO (Nonprofit)
Scion Staffing —Los Angeles, CA
- $70 - $76 an hour
- Full-time
- Office
- Mentoring
- US work authorization
- Health insurance
Quick Apply
3d
Bilingual Clinical Supervisor (LMFT or LCSW and Spanish Speaking Required)
CSC South Bay —Torrance, CA
- $45 an hour
- Part-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- 401(k)
- Paid time off
Quick Apply
BCBA - Clinical Program Manager
Love 2 Learn Consulting LLC —Huntington Beach, CA
- From $85,000 a year
- Full-time
- School experience
- Management
- Writing skills
- Continuing education credits
- Mileage reimbursement
Quick Apply
10d
Head Men’s & Women’s Golf Coach
Hope International University —Fullerton, CA
- $70,304 a year
- Weekends as needed
- School experience
- High school
- Writing skills
Quick Apply
9d
Manager of Automotive Training & Technical Education
Automotive Apprenticeship Group —Cerritos, CA
- $90,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- ASE Certification
- Dealership
- Ability to lift 50 pounds
- Mileage reimbursement
- Health insurance
Quick Apply
Physician
South Central Family Health Cent —Los Angeles, CA
- $224,800 - $244,000 a year
- Full-time
- Spanish
- CPR Certification
- Medicine
- Health insurance
- Dental insurance
Quick Apply
Account Manager
INTERCONNECT SOLUTIONS COMPANY LLC —Fountain Valley, CA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Software Engineer – Embedded Linux OS & Firmware (Qt / C++)
Nuve Controls LLC —Tustin, CA
- $120,000 - $145,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
RN Wound Care Lead
Martin Luther King, Jr. Community Hospital —Los Angeles, CA
- $52.25 - $80.99 an hour
- Full-time
- Acute care
- Background check
- Nursing
- Wellness program
- 403(b) matching
Quick Apply
ABA Program Manager (BCBA Hours)
Autism Learning Partners —Whittier, CA
- $24.00 - $28.85 an hour
- Choose your own hours
- Management
- Current TB test
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
10d
Case Management Supervisor (RN) - FT/Days
Coast Plaza Hospital —Norwalk, CA
- $112,278.40 - $165,068.80 a year
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Sr. Clinical Supervisor (BCBA Hours)
Autism Learning Partners —South Gate, CA
- $30.00 - $35.25 an hour
- 8 hour shift
- Working with individuals with developmental disabilities
- Current TB test
- Clinic
- Continuing education credits
- Disability insurance
Quick Apply
9d
Vice President of Programs
Radiant Health Centers —Irvine, CA
- $165,000 - $185,000 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
Area Program Manager
Redwood Family Care Network —Los Angeles, CA
- $85,000 - $89,000 a year
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
Quick Apply
1d
Area Program Manager
Redwood Family Care Network —Los Angeles, CA
- $85,000 - $89,000 a year
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
Quick Apply
1d
Sr. Clinical Supervisor (BCBA Hours)
Autism Learning Partners —Paramount, CA
- $30.00 - $35.25 an hour
- 8 hour shift
- Working with individuals with developmental disabilities
- Current TB test
- Clinic
- Continuing education credits
- Disability insurance
Quick Apply
4d

I want to receive the latest job alert for program manager in long beach, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program manager jobs near long beach, ca

Program Manager, Ambulatory Patient Experience

Torrance Memorial Physician Network
Torrance, CA

Quick Apply

Job Details

Full-time
$38 - $61 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Dashboard development
Teamwork
Program management
Data visualization software proficiency
Web-based survey tools
Presentation software
Outpatient clinic experience
CMS
Customer satisfaction tracking
Dashboard creation support
Managing survey projects
Reporting and dashboarding tools
Survey analysis
Bachelor's degree
Digital survey tools
Survey research
Managing projects
Data visualization
Healthcare performance metrics analysis
Data analytics technologies
Cross-functional communication
HEDIS
Survey and questionnaire facilitation

Full Job Description

Job Overview
The Program Manager, Ambulatory Patient Experience is responsible for designing, implementing, and managing initiatives that measurably improve the patient experience across Torrance Memorial Physician Network’s clinic locations. This role serves as a central driver for patient satisfaction strategy, survey analytics, service recovery, and frontline staff engagement—translating data into actionable improvement plans aligned with organizational goals.

This role partners closely with operational, clinical, and analytics teams to implement patient experience initiatives and drive measurable improvement.

Working closely with clinical and administrative leadership, this individual champions a culture of patient-centered care, leveraging structured survey data, real-time feedback channels, and evidence-based methodologies to elevate every touchpoint of the ambulatory care journey

Patient Experience Strategy & Program Management

Lead the design, execution, and continuous improvement of TMPN’s ambulatory patient experience strategy across clinic sites.
Develop and maintain a comprehensive patient experience roadmap with measurable KPIs, milestones, and accountability structures.
Manage vendor relationships for patient satisfaction survey platforms (e.g., Press Ganey, NRC Health) and ensure optimal configuration, distribution, and response rates.
Coordinate and facilitate Patient Experience Committees, working groups, and cross-functional improvement teams.

Data Analytics & Performance Reporting

Analyze survey data, online reviews, and patient grievance trends to identify improvement opportunities.
Partner to develop and maintain executive-level dashboards and scorecards that track performance by site, provider, and domain (e.g., access, communication, care coordination).
Translate data into clear insights and actionable recommendations for physicians, site managers, and senior leadership.
Monitor and report on benchmarks relative to regional and national percentile rankings.

Service Recovery & Patient Advocacy

Oversee the patient complaint and grievance resolution process, ensuring timely, empathetic, and policy-compliant follow-up.
Support the development and implementation of standardized service recovery protocols across TMPN clinics, including frontline empowerment practices.
Partner with risk management and compliance to ensure alignment on escalated concerns.

Training, Coaching & Culture Building

Support the development and delivery of patient experience training for clinical and non-clinical staff, including communication skills, empathy-based de-escalation, and phone etiquette.
Implement and manage secret shopper and mystery caller programs, sharing findings and partnering with site leadership on coaching plans.
Serve as a visible champion for service excellence, fostering a culture where the best ideas come from people closest to the work.

Operational Improvement & Collaboration

Partner with Population Health, Quality, and Clinical Operations teams to integrate patient experience into value-based care workflows and HEDIS-related outreach.
Identify and support implementation of operational improvements to reduce friction in scheduling, check-in, wait times, and care transitions

QUALIFICATIONS

Required

Bachelor’s degree required.
Minimum 4 years of experience in patient experience, quality improvement, or healthcare operations in an ambulatory or medical group setting.
Experience in multi-site physician network or similar ambulatory environment.
Familiarity with CMS Star Ratings, HEDIS measures, and value-based care models.
Experience working with patient satisfaction survey platforms (e.g., Press Ganey, NRC Health, CG-CAHPS) and translating insights into actionable improvements.
Strong data analysis and visualization skills; advanced proficiency in Excel and PowerPoint; experience building dashboards.
Excellent written and verbal communication skills, including presenting to executive and physician audiences.
Proven ability to manage multiple concurrent projects, engage diverse stakeholders, and drive measurable outcomes.

Preferred

Master’s degree (MBA, MHA, MPH).
Experience with EHR systems (e.g., Oracle Health/Cerner preferred) and digital patient engagement tools.

Pay: $38.00 - $61.00 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

program manager jobs in long beach, ca

Program Manager, Ambulatory Patient Experience

Program Manager

Program Administrator

Program Coordinator

Interim COO (Nonprofit)

Bilingual Clinical Supervisor (LMFT or LCSW and Spanish Speaking Required)

BCBA - Clinical Program Manager

Head Men’s & Women’s Golf Coach

Manager of Automotive Training & Technical Education

Physician

Account Manager

Software Engineer – Embedded Linux OS & Firmware (Qt / C++)

RN Wound Care Lead

ABA Program Manager (BCBA Hours)

Case Management Supervisor (RN) - FT/Days

Sr. Clinical Supervisor (BCBA Hours)

Vice President of Programs

Area Program Manager

Area Program Manager

Sr. Clinical Supervisor (BCBA Hours)

I want to receive the latest job alert for program manager in long beach, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected