Company Summary:
Urban Golf Performance (UGP) is a premier golf performance organization with four cutting-edge facilities located in West LA, Santa Monica, Orange County, and Austin, Texas. Our team of over 60 specialized professionals delivers an unparalleled five-star client experience through six integrated departments: Golf Coaching, Fitness Training, Recovery, Custom Club Fitting, and Building. At UGP, we transform clients into fearless golfers by developing their confidence and performance, offering unique, all-encompassing services designed to optimize health, golf skills, and overall well-being.
Position Summary:
We are seeking driven and talented individuals passionate about the golf performance industry to join our growing team. As a Golf Performance Coach, you will play a key role in delivering personalized golf coaching, assessments, and programming tailored to each client's goals. This position requires professional collaboration, commitment to excellence, and an enthusiasm for enhancing clients' golf and personal development.
Essential Duties and Responsibilities:
- Conduct exploratory and in-depth interviews to understand clients' history, goals, and motivation.
- Develop and implement personalized development programs based on client assessments.
- Collaborate with other golf and fitness coaches to maximize client progress and results.
- Deliver a five-star customer experience by exceeding client expectations and anticipating their needs.
- Create and maintain comprehensive Development Plans to enhance clients' health, golf skills, fitness, and mobility.
- Report weekly performance updates to the Head Coach.
- Confidently conduct high-quality tours and close sales with new clients.
- Perform administrative tasks, including client follow-ups, team communications, and development of fitness plans.
- Manage personal scheduling and booking through MINDBODY software.
- Maintain a professional appearance and uphold UGP's mission, vision, and values.
Experience and Qualifications Required:
- Associate's or Bachelor's Degree from an accredited university.
- Golf Instructor Certification and/or PGA experience not required.
- 1-2 years of relevant experience in coaching or customer service.
- Strong oral and written communication skills.
- Positive, enthusiastic personality with a passion for golf.
Physical Demands and Work Environment:
- Frequently required to talk, hear, and use hands/fingers to handle objects.
- Engage in physical activity, including standing, walking, sitting, and reaching.
- Must occasionally lift or move up to 50 pounds.
- Vision abilities required: close vision, distance vision, and ability to adjust focus.
- Work environment: Moderate noise level.
Job Type: Full-time
Benefits Include:
- 401(k) with employer matching
- Comprehensive health, dental, and vision insurance
- Life insurance
- Paid time off (up to three weeks)
- Parental leave
- Professional development and continuing education opportunities
- Employee discounts on apparel, clubs, and UGP services
- Opportunities for advancement and performance bonuses
Schedule:
- Full-time role: 8-hour shifts, with day, evening, and weekend availability as needed.
Preferred Qualifications:
- Bachelor's degree.
- 4+ years of golfing experience.
- 1+ year of coaching experience.
- Willingness to relocate to Los Angeles, CA, prior to starting work.
Work Location:
In person at UGP El Segundo.
