Student Success Coordinator
C2025-089
Compton College
Library/Learning Resources
Classified Staff
$4920.50 - $6923.61 monthly
07/03/2026
Job Description:
DEFINITION
Under general supervision of the Dean and in conjunction with the Instructional Specialist, plans, organizes, coordinates, supervises and oversees the day-to-day activities and operations of the division including the Student Success Center (SSC), as assigned; performs a variety of responsible administrative support and technical duties in support of an assigned program area or skills center, performs a variety of data collection, data entry, record- keeping, report preparation, and program support activities; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the assigned dean and works with the Instructional Specialist and division chair to meet the needs of the division and SSC. Exercises general and direct supervision over assigned staff.
CLASS CHARACTERISTICS
This classification oversees, supervises and integrates the day-to-day activities and operations of the SSC and division, to meet department goals and objectives. Responsibilities include being the liaison between students, instructors, and the program administrators, ensuring the information about courses and programs is communicated, and responding to or communicating student concerns and questions to the appropriate party. It is distinguished form other College support classifications in that incumbent provides complex office administrative services for a division and supervision of classified employees. Day-to-day activities require the use of initiative and judgment, particularly when dealing with a variety of College students and staff and representatives of the public.
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Plans, organizes, supervises and evaluates the work of assigned staff; participates in performance evaluations and takes disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the District's human resources policies and procedures and labor contract provisions.
Contributes to developing and monitoring of the annual budget for the department.
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Prepares estimated cost of payroll, as well as the actual payroll based on hours worked, works with the Payroll Department to determine pay discrepancies.
Provides day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment which supports achieving departmental and District objectives and service expectations. Plans, organizes, coordinates, supervises and oversees the day-to-day activities and operations of the SSC, oversees operations of one or more instructional areas, including setting up and maintaining equipment in assigned area; opens or closes the Center as assigned.
Prepares forms and maintains information and records related to the Center's instructors.
Supports schedule production, e.g. coordinate room assignments, communicate status with faculty and maintain faculty availability status.
Coordinates, proofs and audits the division schedule of classes, schedule change forms, faculty assignment sheets, teaching units.
Proofs and monitors faculty contracts for accuracy.
Establishes the division deadline calendar for curriculum proposals based on Instruction Office deadline calendar.
Maintains division records and curriculum files.
Participates in developing, implementing and evaluating work programs, plans, program reviews, SLOs, processes, systems and procedures to achieve department goals.
Tracks and prepares reports on student usage of SSC, prepares reports of student progress and student and department needs.
Participates in planning, development, coordination, integration, implementation and evaluation of academic support services programs and activities within assigned areas of responsibility to meet department goals and objectives; provides innovative, achievable recommendations to dean and others.
Acts as lead to all tutors and student workers in the absence of the Instructional Specialist. Develops correspondence and informational materials for and about the Student Success Center. Gathers and updates information for the college website for the division and SSC.
Operates a variety of equipment related to the particular areas of assignment. Performs other duties as assigned.
QUALIFICATIONS
Knowledge of:
Functions, programs, services, operations and activities of a Learning Resource Center.
Standard office practices and procedures, including basic record-keeping, arithmetic, and the use of standard office equipment and software.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Departmental practices and procedures and applicable District policies. Principles and practices of data collection and report preparation.
Currency in the uses of instructional software and other technologies used to enhance learning. Basic accounting methods, procedures, and terminology.
Principles of business letter writing and thorough communication skills Principles and practices of effective supervision.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, socio-economic and ethnic groups.
District classified human resources policies and procedures and labor contract provisions.
Ability to:
Plan, organize, coordinate, implement and evaluate the daily operations, activities and services of the Learning Resource Center, tutorial programs, and computer labs.
Work with and maintain various databases and spreadsheets.
Learn, apply, and explain the Center's resources and services.
Learn, apply, and explain applicable District policies, rules and regulations related to areas of responsibility. Prepare clear, concise and comprehensive reports and other written materials.
Exercise sound independent judgment within general policy guidelines. Make accurate arithmetic computations.
Organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Required Qualifications:
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Graduation from an accredited four-year college or university preferably with a major in education, English, mathematics, science, business, information technology or related field, plus three (3) years of progressively responsible experience providing technical and instructional support and services in a College learning center/lab or tutorial program including supervisory experience.
Licenses and Certification
None
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard and specialized office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
WORKING CONDITIONS
May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.
PRE-EMPLOYMENT REQUIREMENTS/CLEARANCES
Criminal Justice Fingerprints.
WHAT WE OFFER
Voluntary (Medical/Dependent Day Care) Flexible Spending Account
$50,000 Life Insurance Benefit
Deferred Compensation Program (403(b)/403 (b) Roth/457 plans)
Retirement Pension Plan (CalSTRS/CalPERS)
Abundant Professional Growth & Development Opportunities
Cumulative sick leave
Employee Assistance Program
Environment that fosters diversity and inclusion
Progressive and innovative culture
TO APPLY
To ensure full consideration, qualified candidates must submit:
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript-evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript-evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.
Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position for which you apply for by the closing date. Failure to do so will result in an in. Applications with an incomplete status will not receive consideration. You may check the status of your application online.
ICT AND INSTRUCTIONAL MATERIALS ACCESSIBILITY STANDARD STATEMENT:
CCCD is committed to ensuring equal access to instructional materials and information and Communications technology (ICT) for all, particularly for individuals with disabilities, in a timely manner. In accordance with California Government Code 7405, Government Code §11135, Government Code §11546.7, and best practices, CCCD will comply with the accessibility requirements of Section 508 of the Federal Rehabilitation Act of 1973.
REASONABLE ACCOMMODATIONS:
Any individual with a disability, who requires reasonable accommodation, may request assistance by contacting the Human Resources Office at (310) 900-1600 extension 2400, or completing form PC1105, a minimum of five (5) working days prior to closing date for this position.
SELECTION PROCEDURE
Applications will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement.
Applicants who meet the basic qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to the college at their own expense. During the campus visit, each applicant will be tested and/or interviewed.
The Human Resources Office will rate responses to the questions or interview questions.
Based upon this rating, a small number will be invited to the campus a second time for an interview.
EMPLOYMENT INFORMATION:
To be considered in the initial committee review, all materials requested in this vacancy notice must be received no later than the filing deadline. Applicants wishing to apply for more than one position must submit separate materials for each position. The District does not return materials submitted an application for a position. SUBMISSION OF THESE MATERIALS IS THE APPLICANT'S RESPONSIBILITY.
During the interview, consideration will be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interview.
Applicants who are eliminated from consideration will be notified by letter or email. Candidates should not expect official notification of the status of their candidacy until the Special Trustee has acted upon the District's recommendation for employment.
The District reserves the right to extend the deadline, re-advertise the position, or to delay indefinitely filling this position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Staffing of this position is contingent upon the availability of funding.
ABOUT THE DISTRICT
Compton College is a dynamic learning community that offers a wide range of transfer and degree courses, as well as career and technical education. Enrolled students may earn an associate degree or certificate, transfer to a four-year university or train for a career.
Compton College is part of the Compton Community College District, which encompasses an area of about 29 square miles, making educational services available to nearly 300,000 residents of Compton, Lynwood, Paramount and Willowbrook, as well as portions of Athens, Bellflower, Carson, Downey, Dominguez, Lakewood, Long Beach and South Gate. About 350 full- and part-time faculty teach more than 43 degree programs and 47 certificate programs.
Students have access to excellent academic offerings, career training programs, and support services including counseling, tutoring and mentoring programs. Faculty and staff are committed to student-centered curriculum,
fulfilling the college vision to be the leading institution of student learning and success in higher education
The Compton College campus includes 54 buildings across 88 acres. In November 2002, the district won voter approval of Measure CC, authorizing the issuance of $100 million in general obligation bonds to upgrade classrooms, labs, infrastructure, and instructional equipment, while making much-needed health and safety repairs and energy-efficiency improvements. In November 2014, district voters approved Measure C, a $100 million facilities bond designed to make technology and safety upgrades campuswide.
HISTORY OF COMPTON COLLEGE
The Compton Community College District (CCCD) was established in 1927 as a component of the Compton Union High School District. In 1950, voters approved a bond issue separating the college from the high school district. Construction of the new college campus was completed on the present site. Classes began on the new campus in fall 1956.
In August 2006, the El Camino Community College District Board of Trustees approved a Memorandum of Understanding to provide educational and related support services to Compton Community College District residents.
On June 7, 2017, the Accrediting Commission for Community and Junior Colleges (ACCJC) granted initial accreditation status to Compton College. The action established Compton College as an accredited college within
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the El Camino Community College District.
Compton College was officially named the 114th California Community College through unanimous vote by the Board of Governors in July 2017. On August 29, 2018, California Community Colleges Chancellor Eloy Oakley issued Executive Order 2018-01 declaring Compton College will operate as an independent college under the authority of the Compton Community College District (CCCD) Board of Trustees effective June 7, 2019.
MISSION STATEMENT:
Compton College is an equity-driven, inclusive community resource dedicated to providing opportunities and support for historically underserved student populations, particularly students of color. We cultivate a sense of belonging to support students in achieving their academic goals. Compton College provides students with knowledge, strategies, and skills needed for workforce readiness and facilitates clear pathways for program completion and transfer to four-year institutions, all aimed at enhancing the well-being of our local community.
THE COMPTON COMMUNITY COLLEGE DISTRICT IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
Compton Community College District is an Equal Opportunity/Affirmative Action employer and does not discriminate in employment on the basis of sex, sexual orientation, race, color, religious creed, marital status, denial of Family & Medical Care Leave, national origin (including language limitations), ancestry, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation, or other protected classes, or obligations to the National Guard or Reserve Forces of the United States. For specific details on this policy, please contact Dr. Hiacynth Martinez, EEO Compliance Officer, at (310) 900-1600, extension 2144.
EMAIL COMMUNICATION
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
INTERVIEW EXPENSES
Only individuals identified for FINAL interviews are eligible for the specified reimbursement. Reimbursement will be limited to economy airfare (to and from the point of origin) and for meals and lodging. The maximum allocated for meals, lodging and transportation is $600. Candidate must complete a Travel Request and Reimbursement Form and submit it together with all supporting documentation to the Human Resources Department.
The Compton Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.
IMPORTANT NOTICE
To be included in the initial screening, application materials must be received no later than 3:00 p.m. on the closing date.
