Top 3008 Member experience specialist Jobs in Long Beach Ca

Quality Assurance Specialist
SCHARP —Los Angeles, CA
- $86,904 a year
- Master of Social Work
- Mid-level
- Office
Quick Apply
Community Engagement Specialist
HELPLINE YOUTH COUNSELING —Whittier, CA
- $27.56 an hour
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
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13d
Community Health Worker
Wilmington Community Clinic —Wilmington, CA
- $22 an hour
- Full-time
- School experience
- Spanish
- Bachelor of Science
- Free parking
- Paid holidays
Warehouse and Inventory Specialist
California State University, Long Beach —Long Beach, CA
- $4,799 - $6,992 a month
- Temporary
- Background check
- Oracle
- Customer service
- Paid holidays
- Health insurance
8d
Operations Specialist
Vast —Long Beach, CA
- $24.50 - $42.00 an hour
- Overtime
- Hospitality
- Office
- 1 year
- Paid parental leave
- Disability insurance
4d
Data Specialist
Los Angeles Homeless Services Authority —Los Angeles, CA
- $26.27 - $30.35 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
11d
Scheduling Coordinator I
AltaMed Health Services Corporation —Long Beach, CA
- $25.75 - $32.19 an hour
- Full-time
- Background check
- Spanish
- English
- 403(b) matching
- Paid holidays
Employee Relations Specialist
The Metropolitan Water District of Southern California —Los Angeles, CA
- $128,814 - $169,250 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
CHHS Administrative Support Coordinator
California State University, Long Beach —Long Beach, CA
- $4,367 - $6,362 a month
- Temporary
- Background check
- 5 years
- Mid-level
- Paid holidays
- Health insurance
3d
Patient Services Specialist - PMI Float Southern LA County
Providence —San Pedro, CA
- $24.00 - $31.52 an hour
- Full-time
- Clinic
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
Community Service Specialist - 2 Positions Available
California State University, Long Beach —Long Beach, CA
- $3,461 - $5,043 a month
- Temporary
- Background check
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
10d
Senior End User Support Specialist
SCAN Group —Long Beach, CA
- $34.47 - $47.50 an hour
- Full-time
- Remote
- Background check
- 5 years
- Research
- Wellness program
- Paid holidays
Quick Apply
Customer Experience Specialist
Twitch —Irvine, CA
- $66,300 - $115,400 a year
- Google Workspace
- Research
- Mid-level
- AD&D insurance
- Disability insurance
Admissions and Records Technician
Long Beach Community College District —Long Beach, CA
- $5,157.32 - $6,341.70 a month
- Online Application
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Patient Services Specialist - Admitting
Providence —San Pedro, CA
- $25.00 - $32.90 an hour
- Part-time
- Hospital
- Inpatient
- High school diploma or GED
- Paid parental leave
- Paid holidays
Accounts Payable Specialist
SpaceX —Hawthorne, CA
- $30 - $38 an hour
- Overtime
- Hybrid work
- Office
- SQL
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Guest Experience Specialist
Marriott International, Inc —Anaheim, CA
- $29.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
9d
Client Care Specialist 2
AIDS Healthcare Foundation —Long Beach, CA
- $25 an hour
- Vital signs
- Clinic
- Entry level
- Health insurance
Quick Apply
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Health insurance
- Dental insurance
Early Start Service Coordinator
South Central LA Regional Center —Los Angeles, CA
- $51,982.11 - $76,801.25 a year
- Math
- Computer skills
- 2 years
- Mileage reimbursement
- Paid holidays
Quick Apply

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Quality Assurance Specialist

SCHARP -
Los Angeles, CA

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Job Details

$86,904 a year

Qualifications

Spreadsheets
Driver's License
Productivity software
Cross-functional collaboration
Team building

Full Job Description

Responsible for:

Under the direction of the Chief Quality Assurance Officer, the Quality Assurance Specialist is responsible for ensuring that the work submitted by agency staff is consistent with SCHARP/BAFMA philosophies and meets the current standards for quality-of-care and other requirements as defined by L.A. County Department of Mental Health and Department of Health Services. This administrative position will follow charting and chart review procedures set forth by LACDMH Quality Assurance Unit, SAMHSA and other funding boards. The Quality Assurance Specialist will also function as a team member on the accreditation committee.

Requirements:

Master's Degree (MSW/AMFT) required; license preferred.
Prefer Experience with documentation requirements for respective funding sources Medi-Cal, LAC DMH and SAMHSA preferred.
Must be able to pass California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting
Prefer Experience with Electronic Health Record Systems. (i.e. Carelogic, Exym, Welligent)
Must possess attention to detail and the ability to be thorough and accurate.
Must be able to handle multiple tasks, and work independently and responsibly.
Must have excellent communication, interpersonal and team building interaction skills.
Must possess a valid California Driver's license and maintain an insurable driving record.
Must have strong proficiency in Microsoft Office Suite, with advanced expertise in Excel.
Must adhere to department and organizational guidelines and supervisorial instructions.
Must maintain a safe work environment and confidentiality at all times.

Essential Qualifications Required:

Be positive, proactive, creative, and flexible in determining, evaluating, researching, and resolving
Maintain professional demeanor that reflects positively on the agency and QA Dept.
Demonstrate respect and courtesy toward others at all times in all circumstances.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond promptly in all aspects of your communications.

Essential Duties & Responsibilities

Reporting to the agency's Chief Quality Assurance Officer, our Quality Assurance Specialist is responsible for the following and will be thoroughly supported and trained to excel as they:

Complete all documentation audits and data reviews in accordance with SCHARP/BAFMA QA policies, procedures and other requirements.
Review information in client's record, including physical and electronic database: open client episodes and electronic health records, open/discharge clients in database.
Ensure compliance with LAC Department of Mental Health standards by verifying documentation accuracy.
Using the audit tool, conduct regular non-clinical and clinical quality checks on charts as directed and per department procedures, including quality assurance reviews, while ensuring all corrections are done in a timely manner to enhance success and quality improvements in the mental health program.
Demonstrate expertise in maintaining quality control activities including, tracking document submissions and interpreting statistical information to ensure program compliance and accuracy.
Develop familiarity with various Evidenced Based Practices (EBP) utilized by agency's service delivery staff.
Develop and present EBP reports from collected data which will measure client's outcomes and can be used in evaluating program fidelity and its effectiveness.
Provide centralize support in the areas of Evidenced Based Practice (EBP) training, scoring and report keeping.
Communicate audit findings, Department of Mental Health compliance requirements, and LACDMH policy and procedures changes.
Participate in the enhanced development of SCHARP/BAFMA written Policies and Procedures manual.
Participate in the agency's accreditation/re-accreditation process.
Develop and maintain accurate and complete filing system to monitor the integrity of audit findings.
Support data collection for the agency.
Attend and participate in agency's department trainings and meetings, when required.
Facilitate necessary trainings for new and existing staff.
Perform job responsibilities in both the field and office environments.
Organize and prioritize multiple activities to meet all external and internal deadlines
Collaborate and consult effectively with Program Directors/Managers, Chief Quality Assurance Officer, and other leaders/staff/programs to ensure they are consistently successful in caring out our Quality Assurance procedures at the highest levels.
Generate Electronic Health Record (EHR) reports to assist staff with compliance.
Other duties not specified in this job description when requested to do so by the Chief Quality Assurance Officer, Chief Executive Director or their designees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

member experience specialist jobs in long beach ca

Quality Assurance Specialist

Community Engagement Specialist

Community Health Worker

Warehouse and Inventory Specialist

Operations Specialist

Data Specialist

Scheduling Coordinator I

Employee Relations Specialist

CHHS Administrative Support Coordinator

Patient Services Specialist - PMI Float Southern LA County

Community Service Specialist - 2 Positions Available

Senior End User Support Specialist

Customer Experience Specialist

Admissions and Records Technician

Patient Services Specialist - Admitting

Accounts Payable Specialist

Guest Experience Specialist

Client Care Specialist 2

IT Support Specialist (Contract Role)

Early Start Service Coordinator

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