Top 4 Desktop support technician ii Jobs in Long Island Ny

IT Level Two Support Engineer for MSP
Consulting Technology Company —Ronkonkoma, NY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Engineer Level Two
Consulting Technology Company —Ronkonkoma, NY
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Windows
- 401(k)
- Paid time off
Quick Apply
Help Desk Support Technician, Tier II (Onsite, Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply

Discover related jobs

Based on your search for desktop support technician ii jobs.

Information Technology Engineer- Cloud Data (Architect, SQL Server Administration, Data Gateway)
LiveOnNY —Long Island City, NY
Drive technical architecture, design, and implementation of complex features. *Technology Structure*: Serves as the technical lead for design, development, and…
$110,000 - $145,000 a year
Quick Apply
BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE
United States Aviation Underwriters, Inc./USAIG —New York, NY
Deep technical expertise coupled with strong managerial skills are necessary to ensure maintaining a steady state. New York, NY 10004 (Required).
$140,000 - $200,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in long island ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near long island ny

IT Level Two Support Engineer for MSP

Consulting Technology Company
Ronkonkoma, NY

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Health insurance
401(k)
Paid time off
Snacks provided
401(k) matching
Food provided

Qualifications

ConnectWise
Telecommunications network device configuration
Mobile device support
Wireless Access Point implementation
iOS
Wireless network configuration
Low-voltage system cabling
Windows
Sonicwall
Network infrastructure
Cisco routers/switches implementation
Customer support ticket management
Networking equipment (troubleshooting support)
macOS
Network security appliance implementation
Network monitoring tools
Desktop administration
Low-voltage electrical wiring
Ticketing system technical support
Mobile devices

Full Job Description

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Paid time off
Training & development

We are seeking a highly motivated and experienced Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.

*This is not an entry level position. You must have real experience and will be expected to be productive from the beginning.

Duties and Responsibilities (not comprehensive of all tasks)

Diagnose and resolve IT related hardware, software, and network issues

Configuration and installation of new IT equipment at client locations

Installation, setup, and support of VoIP systems

Configure user accounts in Active Directory, O365 and other applications

Track customer issues and resolutions in our ticketing system

Proactively monitor, manage, and support client networks

Perform software and hardware updates and maintenance

Investigate security breaches and vulnerabilities

Collaborate with other team members to solve complex issues

Recommend hardware and software improvements to clients

Monitor data backups and perform file restorations or disaster recovery

Rebuild/re-image computers and transferring/saving user profiles and data

Resolve virus and malware issues

VPN setup and troubleshooting

Backup/Restoration and Disaster Recovery

Requirements and Qualifications

At least 2 yrs. experience in an IT support related position

ConnectWise and MSP experience +++

Cisco and Meraki experience +++

Thorough knowledge of Windows 10 and Mac OS X

Cybersecurity experience or certification a plus, but not required.

Familiarity with mobile devices such as iPhones, iPads, Android, etc.

Prior knowledge of service ticketing systems

Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points

Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)

Professional attitude and appearance

Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations

Availability during weekday business hours and a rotating on-call schedule, if needed

Must have a reliable vehicle and be available to travel within an assigned geographical region

Desired Qualities and Skills

Strong troubleshooting and critical thinking skills

Ability to multitask, prioritize, and manage time efficiently

Excellent verbal and written communication skills

Self-motivated with the ability to work in a fast-paced environment

Why work here

We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Quick Apply

Refine Your Search

desktop support technician ii jobs in long island ny

IT Level Two Support Engineer for MSP

IT Engineer Level Two

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in long island ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected