About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.
IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:
- Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
- Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
- Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
- Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences
Position Summary:
IMG Academy's Campus Technology Department is seeking a skilled and detail-oriented AV & Campus Infrastructure Technician to support the physical technology layer across one of the world's premier sports and education campuses. This is a hands-on, field-based role focused on the installation, maintenance, and troubleshooting of audiovisual systems, structured cabling, security camera infrastructure, digital signage, and IP video distribution across a large, multi-facility campus environment.
The ideal candidate is technically proficient, takes pride in quality workmanship, and thrives in a fast-paced environment where no two days are the same. This individual will work directly under the Manager of AV & Campus Infrastructure and alongside fellow technicians to execute projects, respond to service requests, and maintain the physical infrastructure that powers campus operations.
Position Responsibilities:
AV Systems
- Install, configure, and maintain AV equipment across classrooms, conference rooms, athletic venues, and event spaces, including displays, projectors, audio systems, control systems, and video distribution hardware.
- Perform routine AV system checks, preventive maintenance, and troubleshooting across campus facilities.
- Support AV setups and breakdowns for campus events, athletic competitions, and special programs.
- Respond to AV service requests and resolve issues in a timely manner, escalating complex problems to the Manager when appropriate.
- Assist with AV lifecycle projects including new installations, system upgrades, and end-of-life equipment replacement.
Physical Infrastructure & Cabling
- Install and terminate structured cabling, including copper (Cat6/6A), fiber optic (single-mode and multi-mode), and coaxial cable, per TIA/EIA and BICSI standards.
- Perform cable pulls, conduit work, rack builds, patch panel terminations, and cable management across IDF/MDF and campus facilities.
- Support network drop installations, fiber splicing, and physical layer infrastructure builds for new construction and renovation projects.
- Conduct cable testing and certification, documenting results and resolving failures prior to project closeout.
- Maintain organized and properly labeled infrastructure across all campus IDFs, MDFs, and equipment rooms.
Security Camera & Access Infrastructure
- Install, aim, and configure IP security cameras across campus facilities per approved coverage plans and department standards.
- Support the Milestone VMS platform, including camera onboarding, basic configuration, and health checks.
- Troubleshoot camera connectivity, image quality, and recording issues; escalate systemic or platform-level problems to the Manager.
- Assist with security camera infrastructure projects, including new installs, replacements, and expansions.
- Maintain accurate documentation of camera assets, locations, and connectivity.
Digital Signage & IP Video Distribution
- Install and maintain digital signage displays, media players, and related hardware across campus facilities and athletic venues.
- Support IP video distribution systems, including hardware maintenance and basic configuration.
- Assist with content management and scheduling on digital signage platforms as directed.
- Troubleshoot display and video distribution issues, restoring service in a timely manner.
Documentation & Communication
- Maintain accurate records of all work performed, including cable plant documentation, equipment locations, and as-built drawings.
- Update asset registers, patch panel databases, and infrastructure records as work is completed.
- Communicate project status, service request updates, and any issues or delays to the Manager promptly.
- Collaborate with teammates and cross-functional stakeholders (Facilities, Operations, Athletics) to coordinate access, scheduling, and project execution.
Knowledge, Skills and Abilities:
- Associate's degree or equivalent experience.
- 2+ years of hands-on experience in AV installation, structured cabling, or a related physical infrastructure discipline
- Demonstrated proficiency in copper and fiber cabling termination, testing, and troubleshooting
- Working knowledge of AV system components and installation practices across a variety of venue types
- Familiarity with IP camera systems and basic VMS platform operation
- Ability to read and interpret wiring diagrams, rack elevations, and floor plans
- Strong attention to detail and commitment to quality craftsmanship
- Ability to work independently and as part of a team in a dynamic, fast-paced environment
- Physical ability to perform the demands of the role: lifting up to 50 lbs, working at heights, pulling cable in confined spaces
- Experience in a large campus, higher education, sports, entertainment, or multi-facility environment
- BICSI Installer (INSTC or INSTF), AVIXA CTS, or equivalent industry certification
- Experience with Axis camera platforms and Milestone VMS
- Familiarity with digital signage platforms and IP video distribution systems
- Basic understanding of IP networking concepts as they relate to AV and camera system connectivity
- Experience using infrastructure documentation tools (Visio, AutoCAD, or equivalent)
#LI-TR1
Background Requirements:
- Requires a background check upon offer
- Requires a drug test upon offer
Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.
- Comprehensive Medical, Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
