Top 55 Reservations manager Jobs in Longboat Key Fl

Customer Service Manager
ZoomAround, LLC —Sarasota, FL
- $60,000 - $80,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3h
Hospitality Manager
Landing —Sarasota, FL
- $55,000 - $96,600 a year
- Weekends as needed
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
14d
Front Desk Manager
NFC Amenity Management —Sarasota, FL
- $45,000 a year
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Paid training
- Disability insurance
Quick Apply
Assistant Property Manager
Mainsail Beach Inn —Holmes Beach, FL
- Full-time
- Carpentry
- Clean driving record
- Inventory management
Quick Apply
Community Services Administrator
CITIZENS MANAGEMENT SERVICES, INC. —Nokomis, FL
- Overtime
- Hospitality
- Customer service
- Ability to walk for extended periods
Quick Apply
Logistics Manager
ZoomAround, LLC —Sarasota, FL
- $60,000 - $80,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
3h
Base Coach
Sheltair Aviation —Sarasota, FL
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
Front Office Hero - Siesta Key
Gulf Coast Property Management —Siesta Key, FL
- $23 - $25 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- 5 years
Quick Apply
2d
Store Manager (Store 5238)
GameStop Inc —Bradenton, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Full Time Assistant Store Manager (Store 5238)
GameStop Inc —Bradenton, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Marketing Specialist
Taylor Morrison —Sarasota, FL
- Full-time
- Marketing
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Sarasota Modern - Front Desk Agent PT
Sarasota Modern —Sarasota, FL
- $18 an hour
- Part-time
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
Administrative Assistant - HOA
Castle Group —Lakewood Ranch, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Concierge, Residences
Rosewood Hotel Group —Sarasota, FL
- Weekends as needed
- Residential
- Entry level
Night Auditor (Home 2 Suites SRQ)-Part Time
Lexima —Sarasota, FL
- $17 an hour
- 8 hour shift
- Serving
- English
- Ability to climb stairs
Store Manager (Store 6798)
GameStop Inc —Sarasota, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Full Time Assistant Store Manager (Store 6798)
GameStop Inc —Sarasota, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Cluster Director of Sales
Lodgco Hospitality —Nokomis, FL
- Weekends as needed
- Clean driving record
- Hotel
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
FRONT DESK AGENT/ NIGHT AUDITOR ***MANDATORY WEEKENDS***
Lexima —Sarasota, FL
- Weekends as needed
- Serving
- English
- Hotel
11d
R.O.- Hospitality Specialist
Capital Vacations —Saint Pete Beach, FL
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

I want to receive the latest job alert for reservations manager in longboat key fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservations manager jobs near longboat key fl

Administrative Assistant jobs in Lakewood Ranch, FL

Marketing Specialist jobs in Sarasota, FL

Store Manager jobs in Bradenton, FL

Store Manager jobs in Sarasota, FL

Customer Service Manager jobs in Sarasota, FL

Concierge jobs in Sarasota, FL

Front Desk Manager jobs in Sarasota, FL

Logistics Manager jobs in Sarasota, FL

Assistant Store Manager jobs in Sarasota, FL

Assistant Store Manager jobs in Bradenton, FL

Front Desk Agent jobs in Sarasota, FL

Night Auditor jobs in Sarasota, FL

Hospitality Manager jobs in Sarasota, FL

Legislative Assistant jobs in Austin, TX

Administrative Assistant jobs in Silver Spring, MD

Oral Surgery Assistant jobs in Minnesota

Administrative Assistant jobs in Monroe, MI

Administrative Assistant jobs in Ontario, CA

Administrative Assistant jobs in Greeley, CO

Administrative Assistant jobs in Dubuque, IA

Customer Service Manager

ZoomAround, LLC
Sarasota, FL

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
3 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer service
Employee relationship building
Driver's License

Full Job Description

Position: Customer Service Manager
Company: ZoomAround
Location: Sarasota, FL
Reporting Relationship: Reports directly to VP of Operations & CEO

Pay Range: $60,000-$80,000 Salary, plus Monthly Bonuses & Commissions

CUSTOMER SERVICE MANAGER

At ZoomAround, we believe our success is driven by the people who create exceptional experiences for our customers every day. We are passionate about delivering industry-leading customer service while building a positive, energetic workplace where our Team Members are empowered to grow, succeed, and enjoy coming to work.

We are seeking an experienced, driven, and people-focused Customer Service Manager to lead our Customer Service Department across multiple locations. This is a leadership role responsible for developing high-performing teams, driving revenue growth, maintaining exceptional customer satisfaction, and creating a culture built on accountability, teamwork, and continuous improvement.

As the Customer Service Manager, you will oversee the daily operations of the Customer Service Department, including reservations, scheduling, routing coordination, customer communications, and overall department performance. You will recruit, hire, train, coach, and develop Team Members while providing regular feedback, role-playing, and sales coaching to improve customer interactions, increase conversion rates, and maximize revenue opportunities

Beyond managing daily operations, you will play a vital role in shaping the culture of the department. You will inspire your Team to deliver exceptional service, celebrate successes, foster collaboration, and create a fun, positive, and high-energy environment where Team Members feel valued, motivated, and supported. Through your leadership, you will build a culture that balances accountability with encouragement while helping each individual reach their full potential.

If you are a positive leader who thrives on developing people, improving processes, driving sales, and creating an outstanding customer experience, we invite you to join our Team and help lead ZoomAround's continued growth and success.

PROFESSIONAL EXPERIENCE

Proven experience in planning, training, hiring, and managing a team of five or more employees in a customer service and sales environment
Experience handling inbound sales calls, as well as storefront sales
Strong sales acumen with a track record of closing sales while setting clear and accurate customer expectations
Skilled in developing and executing schedules that align with customer requirements, ensuring timely delivery and quality standards
Experience with reviewing daily sales and revenue targets, identifying and reporting discrepancies
Experience utilizing Point of Sales Systems
Ability to execute delivery and pickup schedules daily
Ensuring a safe environment for employees through adherence to safety policies, assessing and eliminating hazards, improving housekeeping standards, conducting incident investigations, and implementing corrective action.
Recommending and implement strategies to improve quality, meet on-time delivery, and fiscally responsible by maintain cost within budget.
Ensuring accurate inventory control of all onsite vehicles.
Planning and recommending necessary product workflows.

RESPONSIBILITIES

Create and maintain a fun, positive, and high-energy work environment where team members feel valued, motivated, and excited to come to work each day.
Responsible for overall sales & customer service for all locations
Lead and implement sales strategies to increase revenue across all locations
Responsible for maintaining a high level of customer service & satisfaction across all locations
Oversee all aspects of the Service Delivery department
Continuously evaluate and improve customer service processes, systems, and workflows to increase efficiency, enhance the customer experience, and support company growth
Regularly meet with individual team members to provide coaching, role-playing, and feedback on closing techniques to improve conversion rates
Monitor sales performance metrics to drive growth and identify areas for improvement
Lead regular sales meetings to set expectations, review goals, and share best practices
Oversee the routing of timely deliveries and pickups
Oversee cart availability and optimization to ensure maximum revenue, while preventing double bookings
Responsible for the recruiting, interviewing, hiring, training, & performance accountability for all team members
Establish goals and reporting for personnel
Conduct monthly team meetings and quarterly reviews
Assist in monitoring the status, readiness, and availability of vehicles to support operational needs.
Oversee weekly personnel scheduling and payroll
Assist in troubleshooting of vehicle issues
Report to Executive Team on team and individual performance
Promote and maintain a positive, engaging, and team-oriented workplace culture
Communicate directly with management team on overall Customer Service performance

QUALIFICATIONS

Customer Service and/or Sales Experience 5+ years (preferred)
Prior leadership experience, leading a team or multiple projects
Demonstrated successful management of stressful situations
Must enjoy working in a fast-paced work environment within a rapidly growing company
Ability to work 8:30AM-5:30PM Tuesday – Saturday with changes as needed during peek seasons
Working knowledge of Microsoft Outlook, Excel, & Point of Sales Systems

PHYSICAL DEMANDS

Must be able to lift, carry, and place supplies up to 25 pounds without assistance
Possible reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Communicate effectively in person, by telephone, or by using telecommunications equipment
Enters and locates information on computer
Visually verifies information, often in small print
Presents information to small and large groups
Safely operates motor vehicles
Experience driving pickup trucks with trailers (preferred but not required)

BENEFITS

Fast Paced Friendly Team Environment
Paid Time Off
Health Insurance
401k after 60 days of employment
Bi-Weekly Pay
Bonus Opportunities

SCHEDULE

Thursday to Monday *Weekends, holidays & 6 days a week as needed

*Note: During specific date ranges more hours may be required.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift

Experience:

Leadership: 2 years (Preferred)
Customer service: 2 years (Preferred)
Sales: 2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

reservations manager jobs in longboat key fl

Customer Service Manager

Hospitality Manager

Front Desk Manager

Assistant Property Manager

Community Services Administrator

Logistics Manager

Base Coach

Front Office Hero - Siesta Key

Store Manager (Store 5238)

Full Time Assistant Store Manager (Store 5238)

Marketing Specialist

Sarasota Modern - Front Desk Agent PT

Administrative Assistant - HOA

Concierge, Residences

Night Auditor (Home 2 Suites SRQ)-Part Time

Store Manager (Store 6798)

Full Time Assistant Store Manager (Store 6798)

Cluster Director of Sales

FRONT DESK AGENT/ NIGHT AUDITOR MANDATORY WEEKENDS

R.O.- Hospitality Specialist

I want to receive the latest job alert for reservations manager in longboat key fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected