Teller
M&T Bank —Longmeadow, MA
- $18.00 - $26.21 an hour
- Urgently hiring
- Bilingual
- Computer literacy
- Office
Part-Time Teller
KeyBank National Association —East Longmeadow, MA
- $18.00 - $23.08 an hour
- 8 hour shift
- Computer literacy
- Office
- Windows
1d
Teller - Float
M&T Bank —Agawam, MA
- $18.00 - $26.21 an hour
- Urgently hiring
- Bilingual
- Computer literacy
- Office
Banking Associate - Mason Square Springfield
TD Bank —Springfield, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Universal Banker
M&T Bank —Springfield, MA
- $18.68 - $31.14 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Banking Associate - West Springfield
TD Bank —West Springfield, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
8d
Part Time TELLER
Freedom Credit Union —West Springfield, MA
- $17.06 - $24.96 an hour
- Part-time
- Bilingual
- Research
- High school diploma or GED
Universal Banker
Beacon Bank —Springfield, MA
- $20.00 - $27.13 an hour
- Computer literacy
- Writing skills
- Mid-level
Personal Banker
KeyBank National Association —East Longmeadow, MA
- $20.67 - $31.25 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office
1d
Citizens Teller - Part Time
Citizens Financial Group —Chicopee, MA
- $21.00 - $22.70 an hour
- Part-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Teller (FT) East Longmeadow Branch
Westfield Bank —East Longmeadow, MA
- $17.00 - $25.19 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
7d
Teller (PT) - Enfield Branch
Westfield Bank —Enfield, CT
- $18.00 - $26.86 an hour
- Part-time
- Office
- High school diploma or GED
- Entry level
6d
Teller
Beacon Bank —Westfield, MA
- $20.00 - $24.91 an hour
- Computer literacy
- High school diploma or GED
- Computer skills
PART-TIME UNIVERSAL AGENT
Freedom Credit Union —Feeding Hills, MA
- $19.07 - $28.60 an hour
- Part-time
- Bilingual
- High school diploma or GED
- 1 year
7d
PT TELLER
Freedom Credit Union —Chicopee, MA
- $16.64 - $24.96 an hour
- Part-time
- Bilingual
- Research
- High school diploma or GED
Float Teller II (Springfield MA)
BrightBridge Credit Union —Springfield, MA
- $21 - $22 an hour
- Nights as needed
- Bilingual
- Basic math
- Office
Quick Apply
13d
Bilingual Universal Banker
M&T Bank —Holyoke, MA
- $18.68 - $31.14 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
7d
SEASONAL HELP - Teller
Freedom Credit Union —West Springfield, MA
- $15 an hour
- Seasonal
- Research
- Entry level
Relationship Banking Representative
Community Financial System, Inc. —Springfield, MA
- $18.25 - $24.71 an hour
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
MEMBER CONTACT CENTER REP
Freedom Credit Union —Springfield, MA
- $19.54 - $28.60 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills

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Teller

M&T Bank -
Longmeadow, MA

Apply Now

Job Details

Full-time
$18.00 - $26.21 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

Primary Responsibilities:

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.

Transition identified sales opportunity and provide introduction to appropriate banking partner.

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills

Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized

Proven time management skills

Proven prioritization skills
Proficient with internet user-level technology

Education and Experience Preferred:

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Longmeadow, Massachusetts, United States of America

Apply Now

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