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Senior Service Plumber / Plumbing Trade Lead

Mountain Valley -
Longmont, CO

Quick Apply

Job Details

Full-time
$85,000 - $125,000 a year
1 day ago

Qualifications

Residential building pipefitting projects
Field service
Coaching
Plumbing building codes
Driver's License
Mentoring
Individual consumer customer service
Technical troubleshooting support

Full Job Description

Senior Service Plumber / Plumbing Trade Lead

Mountain Valley Plumbing, Heating & Cooling

Compensation: $85,000–$125,000 per year + performance bonus opportunities

Position Summary

Mountain Valley Plumbing, Heating & Cooling is looking for an experienced Senior Service Plumber who can handle our most challenging residential plumbing calls while also providing technical leadership to the rest of the plumbing team.

This is a senior field position for a Journeyman or Master Plumber with significant residential plumbing experience.

This is not strictly a management position. You will remain involved in the field, run high-level service calls, solve difficult plumbing problems, produce revenue, assist developing plumbers, and help improve the technical performance of the entire plumbing department.

For the right candidate, this position includes responsibilities as a Plumbing Trade Lead.

What You'll Do

Run complex residential plumbing service and diagnostic calls
Handle difficult jobs that require a senior level of plumbing experience
Diagnose problems and develop appropriate repair or replacement solutions
Perform and oversee significant residential plumbing repairs and installations
Assist plumbers when they encounter difficult technical problems
Run callbacks, determine root causes, and coach plumbers to prevent repeat issues
Provide installation quality control
Help ensure plumbing work meets code and Mountain Valley standards
Train and coach plumbing apprentices and developing service plumbers
Perform field ride-alongs and evaluate technician performance
Provide technical training to the plumbing team
Help apprentices progress toward increased responsibility
Manage your own calls and time to achieve required productivity and revenue goals
Identify legitimate opportunities to provide additional solutions for customers
Lead by example in workmanship, productivity, professionalism, and customer service

What We're Looking For

Required

Journeyman or Master Plumbing License
Approximately 6+ years of plumbing experience
Strong residential service and troubleshooting experience
Ability to independently handle complex plumbing calls
Strong understanding of residential plumbing systems and applicable codes
Ability to train and coach less-experienced plumbers
Professional communication skills
Strong customer-service skills
Valid driver's license and acceptable driving record
Ability to perform the physical requirements of residential plumbing work

Highly Preferred

Previous experience as a Lead Plumber, Field Supervisor, Plumbing Manager, or Technical Trainer
Experience managing or mentoring apprentices
Experience performing installation quality control
Strong diagnostic ability
Experience with higher-value residential plumbing projects
Experience coaching technicians on productivity, workmanship, and customer service

Leadership Responsibilities

As a senior member of the plumbing department, you will be expected to help improve the people around you.

That includes:

Being available when developing plumbers need technical assistance
Coaching plumbers instead of simply taking over their calls
Training apprentices and evaluating their progress
Identifying recurring technical problems and helping develop training to eliminate them
Reviewing callbacks and addressing their root causes
Helping maintain installation quality
Setting the standard for workmanship and professionalism
Supporting the overall productivity and performance of the plumbing team

What Success Looks Like

Success in this role is not measured only by how well you perform your own work.

A successful Senior Plumber / Trade Lead:

Solves difficult plumbing problems
Produces strong revenue while maintaining high-quality workmanship
Maintains a low callback rate
Helps developing plumbers successfully complete difficult calls
Improves the technical ability of the team
Helps apprentices advance
Protects the company from poor workmanship and unnecessary labor
Identifies legitimate customer opportunities
Delivers an excellent customer experience
Sets the example for the rest of the plumbing department

Compensation

$85,000–$125,000 annually, depending on licensing, experience, technical ability, leadership responsibilities, and performance.

Additional compensation may be available through the Standard Service or Trade Lead bonus plan.

Career Opportunity

This position is ideal for an experienced plumber who wants greater responsibility and influence without giving up working in the trade.

Potential career progression includes:

Senior Service Plumber Plumbing Trade Lead Plumbing / Operations Leadership

We are looking for someone who can do more than solve plumbing problems. We want a senior tradesperson who can make the entire team better.

Quick Apply

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master plumbers jobs in longmont, co

Senior Service Plumber / Plumbing Trade Lead

Master Plumber

Journeyman / Master Plumber

Licensed Plumber

Plumber III

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Senior Service Plumber / Plumbing Trade Lead

Position Summary

What You'll Do

What We're Looking For

Required

Highly Preferred

Leadership Responsibilities

What Success Looks Like

Compensation

Career Opportunity

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