Top 16 Desktop support Jobs in Longview, Tx

Desktop Technician
CampusWorks —Kilgore, TX
- Full-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
Mobile App Coordinator
iClassPro Inc —Longview, TX
- US work authorization
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6h
Tier 3 Technical Support
iClassPro Inc —Longview, TX
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Wiley University —Marshall, TX
- Full-time
- Google Workspace
- Computer science
- Microsoft Outlook
NOC Technician
LYTE FIBER LLC —Marshall, TX
- Extended hours
- Spanish
- Computer Science
- English
4d
NOC Supervisor
LYTE FIBER LLC —Marshall, TX
- On call
- Computer Science
- Mid-level
- Office
4d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Longview, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Commercial Refrigeration Troubleshooting Specialist
KeepRite Refrigeration Texas —Kilgore, TX
- Full-time
- 5 years
- Office
- Travel
Quick Apply

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Mobile App Coordinator
iClassPro Inc —Longview, TX
We have an amazing entry-level opportunity for an energetic and detail-oriented Mobile App Support Representative to deliver exceptional client experiences.
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Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
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Desktop Technician

CampusWorks -
Kilgore, TX

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Software deployment
Laptop (troubleshooting support)
In-person customer service
Printer (troubleshooting support)
User training (technical support)
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Technical customer support for office equipment
System deployment
Desktop administration
Peripheral hardware support

Full Job Description

We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Reporting to the onsite IT Director, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology, printing, and network-related issues to faculty, staff, and students on campus. This role requires effective communication of technical solutions in a friendly and professional manner, providing initial diagnostic and troubleshooting assistance primarily in person, and occasionally online or over the phone.

Essential Job Duties:

Troubleshoot and repair laptop/desktop computers and related peripherals.

Diagnose and troubleshoot hardware, software, network, and system issues effectively.

Install, set-up, test, and troubleshoot non-computer IT equipment such as media, video, and phone systems in the classrooms and on campus.

Configure, install, maintain, troubleshoot; domains, user accounts, software accounts, network connectivity, and wireless access.

Resolve technology-related difficulties experienced by faculty, staff, and students.

Develop and maintain desktop deployment systems to streamline the process of deploying images to endpoint devices.

Accurately input, assign, and update service requests and incidents into the IT ticket tracking system. Maintain records and generate reports as required. Respond to service requests and incidents logged through the designated ticketing system. Escalate complex service requests when necessary.

Utilize, contribute to and approve newly created articles within the knowledge base to help resolve issues. Adhere to technical processes and procedures.

Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.

Additional Responsibilities:

Coordinate with vendors to resolve problems.

Generate and review activity reports.

Other duties, as assigned.

Required Skills & Abilities:

Ability to format, install, set up, maintain, and troubleshoot desktop and laptop computers.

Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google apps.

Good written and verbal communication skills.

Ability to explain technical concepts and train others in non-technical terms.

Ability to adhere to set schedules, meet deadlines, and cover shift patterns to provide the coverage needed for the client.

Ability to work collaboratively in a team environment.

A strong focus on customer service.

Good organizational skills with a keen attention to detail.

Ability to work independently and as part of a team.

Ability to manage multiple tasks and prioritize effectively.

Minimum Qualifications:

High school diploma or equivalent.

A minimum of one-year related experience in supporting personal computer hardware, software, peripherals, servers, printers, scanners, and classroom audiovisual technology.

Preferred Qualifications:

Professional IT certifications such as CompTIA ITF+, A+, Network+, Server+, MCP, etc.

Associate’s degree or bachelor’s degree in computer science or a related field

2 or more years of related desktop experience in configuring, testing, and troubleshooting network connectivity and wireless access for computers or devices.

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:

At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Notice to all Applicants:

Please click on the links below for more information on these important topics:

Know Your Rights: Workplace Discrimination is Illegal
Employee Polygraph Protection Act
Your Employee Rights Under the Family and Medical Leave Act (FMLA)
E-Verify Participation
Right to Work

Apply Now

Refine Your Search

desktop support jobs in longview, tx

Desktop Technician

Mobile App Coordinator

Tier 3 Technical Support

IT Technician

NOC Technician

NOC Supervisor

Seasonal, Operations Technical Specialist (Part Time)

Commercial Refrigeration Troubleshooting Specialist

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