Top 2 Phone operator Jobs in Longview, Tx

Switchboard Operator PRN
Longview Regional Medical Center —Longview, TX
- Part-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
EMS Dispatcher
Christus Health —Longview, TX
- Full-time
- Entry level
9d

Discover related jobs

Based on your search for phone operator jobs.

Client Support Manager
Sunbelt Merchant Group —Mount Pleasant, TX
Valid driver’s license and clean driving record. *Actively identify and engage non-member, independent convenience stores within the territory, present the…
From $60,000 a year
Quick Apply
9d
Customer Service Representative
Atlas Credit Co. —Tyler, TX
Handle a high volume of incoming and outgoing calls. Process loan applications and perform data entry. Basic computer and data entry skills.
$15 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
Responsible for answering incoming calls to the Hyatt Regency Columbus and must have good typing skills, a positive attitude and excellent phone demeanor.
13d

I want to receive the latest job alert for phone operator in longview, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

phone operator jobs near longview, tx

Dispatcher jobs in Longview, TX

Dispatcher jobs in Pittsburgh, PA

Emergency Dispatcher jobs in Orlando, FL

Emergency Dispatcher jobs in Saint Johns, FL

Emergency Dispatcher jobs in Georgia

Dispatcher jobs in Sacramento, CA

Emergency Dispatcher jobs in Broomfield, CO

Truck Dispatcher jobs in Louisville, KY

Switchboard Operator jobs in Beverly, MA

Heavy Equipment Operator jobs in Raleigh, NC

Owner Operator jobs in Pittsburgh, PA

Switchboard Operator jobs in Elgin, IL

Switchboard Operator jobs in St. Louis, MO

Boiler Operator jobs in Massachusetts

Switchboard Operator jobs in Buffalo, NY

Switchboard Operator PRN

Longview Regional Medical Center -
Longview, TX

Quick Apply

Job Details

Part-time

Qualifications

Visitor query response
Patient question and concern management
Operator switchboards
Coordinating with emergency response agencies
Phone communication
Emergency call-taking protocols
Patient demographics
Phone call screening
Dispatching for rescue operations
Internal employee customer service
Organizational skills
Telephone systems
Dispatch record maintenance
Phone triage
Documentation Handling
Communication skills
Entry level
Under 1 year
Office record organization

Full Job Description

Job Summary

The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.

Essential Functions

Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

0-2 years of experience in customer service, call center, or healthcare setting required
1-2 years of switchboard experience preferred

Knowledge, Skills and Abilities

Proficient in operating switchboard or telecommunications equipment.
Excellent verbal communication and customer service skills.
Ability to manage high call volumes in a calm and professional manner.
Strong organizational skills with attention to detail.
Capable of handling emergency communication processes effectively.
Knowledge of hospital policies, codes, and procedures is a plus.

Quick Apply

Refine Your Search

phone operator jobs in longview, tx

Switchboard Operator PRN

EMS Dispatcher

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for phone operator in longview, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected