Top 12 It help desk technician Jobs in Longwood, Fl

IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
- From $50,000 a year
- 8 hour shift
- Background check
- Computer science
- Management
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Helpdesk Technician
TLC ENGINEERING SOLUTIONS INC —Orlando, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
9d
Service Desk Technician
Floor and Decor Outlets of America, Inc. —Orlando, FL
- Weekends as needed
- Mid-level
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
Quick Apply
1d
Help Desk Support Technician
Carrier Enterprise —Orlando, FL
- Full-time
- Bilingual
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
1d
Observability Systems Associate
Kappa Services —Lake Mary, FL
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Help Desk Level 3 Agent
Acorn Stairlifts, Inc. —Orlando, FL
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Customer Service Technician
Kaimetrix —Orlando, FL
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Commuter assistance
- Health savings account
Quick Apply
Service Desk Support Specialist (Intermediate/Senior)
Link Solutions, Inc. —Orlando, FL
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance

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IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
Familiarity with help desk software, databases, and remote control tools. As the front line of support, you will resolve technical issues, minimize escalation…
From $50,000 a year
Quick Apply
IT Help Desk Technician
Enterfusion —Orlando, FL
Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical…
$48,000 - $65,000 a year
Quick Apply

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IT Help Desk Technician II
Western Partitions, Inc. —Columbus, OH
Monitor the help desk queue and assess priority of incoming tickets. Associates degree in Information Systems, Computer Science, or related field of study OR…
$60,000 - $72,000 a year
Quick Apply
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
Quick Apply
7d

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IT Help Desk Technician

EssentialNet Solutions
Winter Springs, FL

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Management
Software troubleshooting
Customer service
Windows
Technical support
Desktop (troubleshooting support)
Computer networking
Computer skills
Associate's degree
Help desk

Full Job Description

We are seeking an energetic, customer-service-oriented Help Desk Technician to provide technical support to users efficiently and accurately. As the front line of support, you will resolve technical issues, minimize escalation needs, and deliver an exceptional experience to our clients and their businesses.

This is a full-time, in-person, technical position requiring a strong understanding of troubleshooting, computer systems, networking, and software applications. Candidates must have the ability to resolve technical issues effectively and independently while providing excellent customer service.

Responsibilities:

Provide first-level support and communicate solutions to customer issues.
Resolve Level 1 and Level 2 issues promptly and escalate unresolved queries as needed.
Track, route, and redirect problems to the appropriate resources.
Update customer data and create activity reports.
Guide customers through problem-solving processes and follow up to ensure resolution.
Utilize strong customer service skills to exceed customer expectations.
Document issues and ensure proper recording and closure of tickets.
Recommend procedure modifications or improvements for efficiency.
Maintain and grow knowledge of help desk procedures, products, and services.
Schedule Level 3 support when required.

Skills:

Proven experience providing help desk or computer support services.
Proficiency in English, with strong client-facing and communication skills.
Familiarity with help desk software, databases, and remote control tools.
Advanced troubleshooting and multitasking skills.
Strong customer service focus with a commitment to high-quality results.
Associate’s degree in Information Technology, Computer Science, or equivalent experience.

Work Location:

Primary location in Orlando, FL.
Occasional travel to other client locations in the state of Florida may be required.
This is not a remote position. Candidates must live in the Orlando area.

Work Hours:

8-hour shifts, Monday to Friday.
Occasional on-call and after-hours support as required.

Compensation:

Compensation is competitive and based on experience.

Background Screening Requirement:

Successful completion of an extensive background investigation and fingerprinting process is a condition of employment. Applicants who do not meet the required security and access standards will not be eligible for employment.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What is your salary requirement range?
What Information Technology industry certifications or specialized skills do you have?
This position requires successful completion of a comprehensive background investigation and fingerprinting as a condition of employment. Candidates who do not meet these requirements cannot be placed in this role. Do you understand and accept this requirement?

Education:

Associate (Preferred)

Experience:

Help desk: 3 years (Required)
Windows: 3 years (Required)
Managed Service Provider: 3 years (Required)
Remote technical support: 3 years (Required)
Computer networking: 3 years (Required)
RMM (Remote management and monitoring): 3 years (Required)

Ability to Commute:

Winter Springs, FL 32708 (Required)

Ability to Relocate:

Winter Springs, FL 32708: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk technician jobs in longwood, fl

IT Help Desk Technician

IT Help Desk Technician

IT Support Desk Technician - Level 1

IT Support Technician - Orlando, FL

Helpdesk Technician

Service Desk Technician

Help Desk Support Technician

Observability Systems Associate

Help Desk Level 3 Agent

Customer Service Technician

Service Desk Support Specialist (Intermediate/Senior)

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