Top 190 Customer service representative Jobs in Lookout Mountain, Ga

Customer Support Coordinator- Chattanooga, TN
Komatsu America Corp. —Chattanooga, TN
- $52,740 - $65,930 a year
- Customer service
- 5 years
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
5d
Logistics Customer Service Rep
SOAR TRANSPORTATION —Chattanooga, TN
- $22 - $26 an hour
- High school diploma or GED
- 1 year
- Communication skills
Quick Apply
Office of The President Tier I
HomeServe USA —Chattanooga, TN
- $20.53 - $27.37 an hour
- Overtime
- Microsoft Outlook
- English
- Research
Quick Apply
Client Service I Representative- Device Maintenance
Canon U.S.A., Inc. —Chattanooga, TN
- $17.20 - $23.37 an hour
- Full-time
- Clean driving record
- Computer literacy
- No high school diploma
- Profit sharing
- Health insurance
11d
Customer Service Representative/Transportation Technician
Prospect Infosys Inc —Chattanooga, TN
- $20 - $21 an hour
- Mid-level
- Data entry
Quick Apply
Provider Network Specialist
BlueCross BlueShield of Tennessee —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
2d
Customer Experience Representative
Metro Plumbing, Heating & Air —Chattanooga, TN
- $18 an hour
- Full-time
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Agent - CHA
Unifi Aviation, LLC —Chattanooga, TN
- $15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
5d
Remote Response Associate, Roadside Assistance (CSR)
Agero —Chattanooga, TN
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
12d
Bilingual WAH - GEORGIA ONLY - Call Center Representative
InfoCision Management Corp. —Georgia
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Bilingual Call Center Customer Service Representative
MedRock Pharmacies —Chattanooga, TN
- $16.00 - $16.50 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
HomeServe - General Interest Form Call Center Representative
HomeServe USA Corp —Chattanooga, TN
- $18 an hour
- Weekends as needed
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Representative (CXR)
Metro Plumbing Heating and Air —Chattanooga, TN
- $18 an hour
- Full-time
- High school diploma or GED
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
RB Global —Chattanooga, TN
- $16.50 - $17.00 an hour
- Full-time
- Computer literacy
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Loyalty Ambassador
HomeServe USA Corp —Chattanooga, TN
- $18.00 - $22.50 an hour
- Call employer
- Microsoft Outlook
- Word processing
- Research
- Disability insurance
- Health insurance
Quick Apply
Customer Service Coordinator
Ryder System —Chattanooga, TN
- Full-time
- Word processing
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Customer Service Representative
U-Haul —Chattanooga, TN
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
10d
Customer Success Manager
Commify —Chattanooga, TN
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Sr. Asst, Customer Service
Smurfit Westrock —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
Customer Service Representative
Brenntag Mid-South, LLC —Chattanooga, TN
- Overtime
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
6d

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Customer Support Coordinator- Chattanooga, TN

Komatsu America Corp. -
Chattanooga, TN

Quick Apply

Job Details

$52,740 - $65,930 a year
5 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Productivity software

Full Job Description

Join Komatsu and Be Part of Something Big!

Job Overview

The Customer Support Coordinator serves as a liaison between KAC and Distributors on all matters relating to orders for machines and attachments, availability, delivery and shipment of same. The Customer Support Coordinator receives the distributors’ orders, communicates receipt to Manufacturing and insures that the order is allocated in the required specification and timeframe that is requested. This position also communicates the ongoing status of the orders to the distributor and KAC Regional Sales. The Customer Support Coordinator insures proper pricing and terms are applied for invoicing. A complete machine file is maintained on each order.

Scope

The Customer Support Coordinator handles orders for about 1000 machines and 250 separate attachment orders per year representing approximately $400 million in KAC sales. The Coordinator is responsible for the business of approximately 14 major KAC Distributors.

Key Job Responsibilities

Provides accurate information to Distributors regarding the status of orders, availability, specifications and requested changes to specification in support of their sales activity.
Perform assigned duties related to Distributor Consignment order processing including monitoring Distributor inventory levels, consignment machine hour reading and tracking actual machine location by distributor branch. Process consignment “invoice” requests by performing post goods delivery issue in SAP system
Receives processes and coordinates all Distributor machine and attachment orders.
Maintain a level of knowledge of machine specifications, manufacturing procedures and marketing programs to be able to accurately guide distributors through the ordering process.
Communicates with Distributors and Sales Regions to effectively resolve outstanding distributor issues.
Ensures that correct prices and terms are applied to each machine and attachment invoice.
Maintains complete files on each order including the order, acknowledgement, invoice and all related correspondence
Expedites shipments when delivery is critical or necessary to maintain KAC delivery commitments.
Provides distributor training and support of SAP for entering orders and obtaining order information.
Receives and processes distributor claims for freight adjustments.
Other assignments as directed by Management.

Qualifications/Requirements

Two-year college degree or five years of Customer Support or Inside Sales experience in an industrial business.
Proficient in Microsoft Office, SAP experience preferred.
Good communication skills – spoken and written communication
Patience, persistence and problem-solving skills very important
Accuracy and attention to detail required.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Refine Your Search

customer service representative jobs in lookout mountain, ga

Customer Support Coordinator- Chattanooga, TN

Logistics Customer Service Rep

Office of The President Tier I

Client Service I Representative- Device Maintenance

Customer Service Representative/Transportation Technician

Provider Network Specialist

Customer Experience Representative

Customer Service Agent - CHA

Remote Response Associate, Roadside Assistance (CSR)

Bilingual WAH - GEORGIA ONLY - Call Center Representative

Bilingual Call Center Customer Service Representative

HomeServe - General Interest Form Call Center Representative

Customer Experience Representative (CXR)

Customer Service Representative

Customer Loyalty Ambassador

Customer Service Coordinator

Customer Service Representative

Customer Success Manager

Sr. Asst, Customer Service

Customer Service Representative

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