AIY Properties is a dynamic private owner and manager of residential apartment communities throughout Northeast Ohio. AIY has grown tremendously in recent years and said growth offers stability and the opportunity to grow and contribute to the continuing success of the organization.
The Assistant Property Manager position is a fantastic opportunity for a goal oriented candidate looking for management advancement opportunities with a growing company. Must have the following skills:
FINANCIAL/COLLECTIONS:
- Daily collection calls
- Develop incentives to encourage rent payments and improve delinquency.
- Create and distribute notices
- Prepare and handle evictions including going to court when needed
- Ledger corrections
LEASING/RETENTION:
- Successfully market vacant units and renew occupied units.
- Track all telephone and office traffic to assist in market analysis.
- Walk vacant units/inspect and report any repair items to Property Manager and/or Maintenance Manager.
- Conduct credit checks and income verification while maintaining complete confidentiality.
- Completes all paperwork and data entry associated with leasing activities.
- Contacts prospective resident of approval/disapproval.
- Assists them in completing the lease and receives initial rent and deposit payments
- Communicate with new residents to assure the move-in process is implemented smoothly.
- Prepares and maintains a file for each resident.
- Contacts residents with expiring leases to discuss renewals and encourages the renewal of the lease.
- Team player in positively marketing the community to help bring in prospective residents. This includes implementing and carrying out marketing efforts such as outside marketing calls.
- Takes resident calls for service or other needs and forwards to the appropriate staff members; writes work orders for service; promotes good resident relations through courteous and timely response to resident needs and concerns.
- Answers outside phone calls and greets visitors.
- Performs other miscellaneous duties as assigned.
- Regular and punctual attendance are an essential function for this position.
- Handle tenant issues/complaints in effort to provide utmost customer service.
ASSISTS PROPERTY MANAGER IN THE FOLLOWING:
1) Ensuring property is occupied to fullest capacity.
2) Ensuring tenants who occupy said units are fully paying.
3) Providing professional and consistent customer service.
4) Representing the company in a professional manner at all the times and works as a team.
ESSENTIAL JOB REQUIREMENTS FOR THE ASSISTANT PROPERTY MANAGER:
- Experience at a 500+ community preferred.
- Conscientious, goal oriented and persistent with expectations to set the bar high
- Ability to display professional skills for yourself and team members
- Intelligent to analyze sales data and make smart decisions
- Track record of achievement and desire for career advancement in property management and beyond
- Passion for sales and implementing the company’s mission
- Exceptional customer service, communication and negotiation skills
- Organized, detailed, accurate, self-directed and solution-oriented
- Proficient with Word & Excel for communications and spreadsheets; Yardi is a plus
SPECIFIC QUALIFICATIONS FOR THE ASSISTANT PROPERTY MANAGER ROLE:
- 2+ years of experience in collections and leasing
- Excellent communication and interpersonal skills, both verbal and written
- Knowledge of Fair Housing laws and regulations, federal, state, and local
- Ability to handle multiple tasks and prioritize duties and responsibilities
- Schedule to include Mon-Fri with alternate Saturdays and a day off during the week
- Must have a valid driver's license or means of immediate transportation to attend meetings, events, and daily activities
The Assistant Property Manager position is an excellent opportunity for someone who wishes to make a difference in a progressive and family oriented organization. Competitive salary and excellent benefits including health, dental, vision, 401(k) with safe harbor match, voluntary life & short-term disability, vacation, sick and personal days off.
Job Type: Full-time
Benefits:
Application Question(s):
- Are you interested in living at one of our apartment communities and learning more about the rent credit or discount?
- Have you ever been convicted of a crime within the past 7 years, other than minor traffic violations? Reply YES or NO? If you replied YES, please explain.
-Please Note: A criminal conviction history does not necessarily result in exclusion from consideration of employment.
- Why are you qualified for the APM position?
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.
- Please explain your most recent position, total number of properties and units?
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.
- What type of property management software do you know?
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.
- Do you have a 4 year Degree Yes or No? If Yes, please explain year degree obtained and type of degree.
-A degree is not a requirement but a preference.
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.
- What is your hourly requirement?
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED. PLEASE DO NOT INCLUDE OPEN OR NEGOTIABLE.
License/Certification:
- Driver's License (Required)
Work Location: In person
