Top 314 Customer service representative Jobs in Lorain, Oh

Customer Service Rep - Food & Beverage
Symrise —Elyria, OH
- $60,000 - $70,000 a year
- Online Application
- Inventory management
- Mid-level
- Organizational skills
Quick Apply
3d
Customer Service Representative (CSR) / Operations Coodinator
Reliable Basement & Drain —Lorain, OH
- $18 - $22 an hour
- Overtime
- Microsoft Outlook
- Writing skills
- Office
- Paid training
- Health insurance
Quick Apply
70182-LP Customer Service Associate II
TJ Maxx —Lorain, OH
- $13.50 - $18.60 an hour
- Full-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
CALL CENTER REPRESENTATIVE
Lorain County Health & Dentistry —Lorain, OH
- Full-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply
Client Service Representative
Avon Lake Pet Health Campus —Avon Lake, OH
- Part-time
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Central Home Medical Equipment —Avon, OH
- $18 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Patient Advocacy Representative (inbound call center)
Quadax, Inc. —Middleburg Heights, OH
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
8d
Customer Service Representative
Molly Maid —Amherst, OH
- $15 - $18 an hour
- Full-time
- Background check
- Spanish
- Sales
- Paid training
- Opportunities for advancement
Quick Apply
Customer Service Representative
U-Haul —Elyria, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Stack Heating,Cooling and Electric —Avon, OH
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid jury duty
- Paid holidays
Quick Apply
Customer Service/Sales
Home Depot —Lorain, OH
- $16.50 - $19.50 an hour
- Entry level
Customer Service Representative
Tidal Vision —Avon Lake, OH
- $19 - $21 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Lorain, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Member Success Center Call Specialist (In Person)
CommStar Credit Union —Lorain, OH
- $16 - $18 an hour
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative (Part-Time)
Dayton Freight —North Ridgeville, OH
- Part-time
- Data entry
- Typing
- Communication skills
Quick Apply
Customer Service Associate
Walgreens —Elyria, OH
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
FYZICAL Therapy and Balance Centers —Westlake, OH
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Customer Service Representative
IMCD —Westlake, OH
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Customer Service Associate I
Family Dollar —Lorain, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Attendant
AVI Foodsystems —Oberlin, OH
- Full-time
- Organizational skills
- Entry level
- Time management
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Rep - Food & Beverage

Symrise -
Elyria, OH

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
3 days ago

Qualifications

Customer communication
Customer returns handling
Productivity software
SAP ERP

Full Job Description

About us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

With sales of around €4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise – always inspiring more...

Your role

Key Responsibilities
Order Management (SAP)

Enter and maintain customer orders in SAP with accuracy.
Monitor order status and communicate delays, shortages, or changes.
Validate pricing, lead times, and item setup to ensure complete orders.
Manage order changes, cancellations, and expedite requests.

Major Account Support

Serve as the primary service contact for key strategic customer accounts.

Understand customer-specific requirements, service expectations, and processes.
Support customer KPIs and provide data for scorecards or audits.

Cross Functional Collaboration

Partner with Supply Chain, Planning, Operations, and Logistics to support on time delivery.
Align with Sales on forecasts, promotions, and demand changes.
Participate in internal reviews related to inventory, service levels, and risks.

Issue Resolution

Troubleshoot order discrepancies, delivery issues, and documentation needs.
Process returns, replacements, and credit/debit requests.
Track recurring issues and collaborate on root cause solutions.

Reporting & Documentation

Maintain accurate customer records and order history.
Support service-level reporting (OTIF, fill rate).
Contribute to continuous improvement efforts and system enhancements.

About you

Qualifications
Required

2+ years in customer service, supply chain, or order management.
SAP experience (SD module preferred).
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office.

Preferred

Experience working with large CPG accounts.
Knowledge of manufacturing, production planning, or lot traceability processes.

________________________________________
Key Competencies
Customer Focus • Communication • Problem Solving • Collaboration • SAP Proficiency • Attention to Detail • Relationship Management

Our offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Pay Transparency Disclosure: The expected annual salary range for this position is USD $60,000.00 – USD $70,000.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance.

Job Reference: NA01555

Quick Apply

Refine Your Search

customer service representative jobs in lorain, oh

Customer Service Rep - Food & Beverage

Customer Service Representative (CSR) / Operations Coodinator

70182-LP Customer Service Associate II

CALL CENTER REPRESENTATIVE

Client Service Representative

Customer Service Representative

Patient Advocacy Representative (inbound call center)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service/Sales

Customer Service Representative

Customer Service Associate I

Member Success Center Call Specialist (In Person)

Customer Service Representative (Part-Time)

Customer Service Associate

Customer Service Representative

Customer Service Representative

Customer Service Associate I

Customer Service Attendant

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