Top 102 Customer support representative Jobs in Lorain, Oh

Guest Service Representative (Front Desk) - Sonesta Simply Suites
J&P Hospitality Management, LLC —North Olmsted, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Spanish
- Ability to walk for extended periods
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Health Aid of Ohio Inc —Middleburg Heights, OH
- $18 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Continuing education credits
- Health savings account
Entry Level Loan Officer Associate
DigitalHire —Cleveland, OH
- $100,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
9d
Lab Client Services – Lab Outreach – Lorain Hospital
Mercy Health —Lorain, OH
- Weekends as needed
- Hospital
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Customer Service Representative
RB Global —Lorain, OH
- $16 - $18 an hour
- Full-time
- Computer literacy
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative (Medical Receptionist)
University Hospitals Urgent Care —North Ridgeville, OH
- $18 an hour
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative II
University Hospitals —Westlake, OH
- $16.40 - $25.66 an hour
- Customer service
- Computer literacy
- Mid-level
2d
Customer Service Representative
Molly Maid —Amherst, OH
- $15 - $18 an hour
- Full-time
- Background check
- Spanish
- Sales
- Paid training
- Opportunities for advancement
Quick Apply
Day Member Services
Planet Fitness - TG3E/CM3 —Lorain, OH
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Member Service Representative (Full-Time) - Fairview Park
Navy Federal Credit Union —Fairview Park, OH
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
4d
Customer Service Support
EXPRESS SEED COMPANY —Oberlin, OH
- Office
- High school diploma or GED
- Analysis skills
Quick Apply
Customer Service Rep
Beckett Air Incorporated —N Ridgeville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
1d
Customer Service Representative
EXPRESS SEED COMPANY —Oberlin, OH
- Office
- High school diploma or GED
- Analysis skills
Quick Apply
5d
Customer Service Representative
Western/Scott Fetzer Company —Westlake, OH
- Email
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Dental insurance
Quick Apply
4d
Concierge Retail Service Representative
Renewal by Andersen LLC —Middleburg Heights, OH
- $24.95 - $36.15 an hour
- Full-time
- Mid-level
- Residential
- Organizational skills
- Profit sharing
- Paid parental leave
Quick Apply
10d
Customer Care Manager - State Farm Agent Team Member
Jim Cahlik - State Farm Agent —North Ridgeville, OH
- $40,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
National Safety Apparel —Cleveland, OH
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- AD&D insurance
Quick Apply
Store Support
Home Depot —Lorain, OH
- $16.50 - $18.50 an hour
- Entry level
- Time management
Customer Service Representative
CrossCountry Mortgage, LLC —Westlake, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Garrett Estes - State Farm Agent —Fairview Park, OH
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply

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Guest Service Representative (Front Desk) - Sonesta Simply Suites

J&P Hospitality Management, LLC -
North Olmsted, OH

Quick Apply

Job Details

Part-time
$14 - $16 an hour

Qualifications

Computer operation
English
Computer skills

Full Job Description

Friendly smile. Helpful attitude. Great guest experience.

Join our front desk team and help deliver the welcoming stay our guests count on every day.

Pay: $14.00 – $16.00 per hour (based on experience)

Additional Opportunity: In some cases, employees who are willing to assist with overnight on-call coverage may be considered for a complimentary on-site studio apartment, subject to availability and property guidelines. Availability is limited and not guaranteed.

J&P Hospitality Management, LLC

Job Description

Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs, reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure.
Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays, with flexibility to support additional coverage when needed.
Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended periods.
Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry bags, supply boxes.)
Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe environment for guests and staff.
May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus.
Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality is an Equal Opportunity Employer. We are committed to creating a workplace where all applicants and employees are treated with respect and fairness. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, or any other status protected by law.

J&P Hospitality participates in E-Verify. After an offer of employment is accepted, we will verify the identity and employment eligibility of all new hires as required by federal law. Applicants must be legally authorized to work in the United States.

This position is posted on an ongoing basis to support current and future hiring needs. As postings are refreshed periodically, we encourage interested candidates to reapply to active postings to ensure continued consideration.

Quick Apply

Refine Your Search

customer support representative jobs in lorain, oh

Guest Service Representative (Front Desk) - Sonesta Simply Suites

CUSTOMER SERVICE REPRESENTATIVE

Entry Level Loan Officer Associate

Lab Client Services – Lab Outreach – Lorain Hospital

Customer Service Representative

Patient Service Representative (Medical Receptionist)

Patient Service Representative II

Customer Service Representative

Day Member Services

Member Service Representative (Full-Time) - Fairview Park

Customer Service Support

Customer Service Rep

Customer Service Representative

Customer Service Representative

Concierge Retail Service Representative

Customer Care Manager - State Farm Agent Team Member

Customer Service Representative

Store Support

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

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