Top 961 Technical support Jobs in Lorton, Va

Help Desk Analyst
Geospatial and Cloud Analytics (GCA) —Quantico, VA
- $44,000 - $56,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
Intermediate Helpdesk Specialist
Leidos —Fort Belvoir, VA
- $65,650 - $118,675 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
1h
Service Desk Agents – Tier 2, Washington DC (GT26071413)
GTSC —Washington, DC
- $50,000 - $65,000 a year
- Online Application
- Background check
- Windows
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
5d
Technical Support Opportunities
Oneida Techical Solutions —Springfield, VA
- From $60,000 a year
- 8 hour shift
- Background check
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Service Desk Agents – Tier 1, Washington DC (GT26071521)
GTSC —Washington, DC
- $45,000 - $60,000 a year
- Online Application
- Background check
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
5d
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
Information Technology Specialist – Junior
JBA Inc. —Lorton, VA
- Full-time
- Office
- Windows
- Microsoft Office
IT Specialist Digital Support Tier I (Part-Time)
United States Agency for Global Media (USAGM) —Washington, DC
- $42.02 an hour
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Help Desk Analyst Jr
Everforth ECS —Stafford, VA
- $85,000 - $95,000 a year
- Microsoft Excel
- Microsoft Outlook
- Office
8d
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
IT Specialist Digital Support Tier II
United States Agency for Global Media (USAGM) —Washington, DC
- $50.48 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
IT Specialist Digital Support Tier I
United States Agency for Global Media (USAGM) —Washington, DC
- $42.02 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
8d
IT Support Specialist
The Nuclear Company —Washington, DC
- $81,000 - $98,000 a year
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
13d
IT Service Desk Specialist – Level I
Kaimetrix —Fort Belvoir, VA
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Commuter assistance
- Health savings account
Quick Apply

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technical support jobs near lorton, va

Help Desk Analyst

Geospatial and Cloud Analytics (GCA)
Quantico, VA

Quick Apply

Job Details

Full-time
$44,000 - $56,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Bereavement leave
Referral program

Qualifications

Desktop computer repair
Hardware maintenance
Secret Clearance
Windows
Computer hardware
Desktop (troubleshooting support)
DoD 8570
Desktop administration
CompTIA Security+
Hardware diagnostics
IAT Level II

Full Job Description

Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.

This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.

Responsibilities:

- Provide technical support and troubleshooting assistance to end-users
- Initiate and resolves service request/problem incidents
- Install, configure, and maintain computer hardware and software
- Assist with the setup and maintenance of user accounts and permissions
- Works with system administrators and developers to ensure services/incidents are completed
- Document all support activities and resolutions in the ticketing system
- Follow standard operating procedures for incident management and escalation
- Provides an outstanding customer service experience in a variety of circumstances across all organizational levels

Requirements:

- Proven experience as a Help Desk Analyst or Customer Service Support
- Strong knowledge of Windows operating systems and desktop support
- Ability to diagnose and resolve hardware and software issues
- Excellent problem-solving skills and attention to detail
- Active Directory experience preferred
- DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
- Top Secret clearance is required to start with SCI-level adjudication; TS/SCI preferred

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.

Competitive Compensation
Paid Time off includes 10 federal holidays and 15 additional days.
Bereavement Leave
Parental Leave
PTO Cash out
Company Paid STD and LTD
Life and AD&D Insurance
Medical, Prescription, Dental, and Vision Coverage
401k Savings and company match
Employee referral program

If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!

Job Type: Full-time

Projected Total Compensation: $44,000.00 - $56,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

IT: 2 years (Required)

License/Certification:

CompTIA Security+ (Required)

Security clearance:

Secret (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in lorton, va

Help Desk Analyst

Intermediate Helpdesk Specialist

Service Desk Agents – Tier 2, Washington DC (GT26071413)

Technical Support Opportunities

Service Desk Agents – Tier 1, Washington DC (GT26071521)

IT Support

Information Technology Specialist – Junior

IT Specialist Digital Support Tier I (Part-Time)

Help Desk Analyst Jr

Help Desk Technician

IT Specialist Digital Support Tier II

Information Technology Associate I (Junior)

IT Specialist Digital Support Tier I

Part-Time IT Support Assistant

Service Desk Analyst

Associate Tech Support Analyst

Desktop Support Technician I

IT Support Specialist

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

IT Service Desk Specialist – Level I

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