Top 108 Guest service agent Jobs in Los Altos Hills Ca

Front Desk Agent
Aloft Mountain View Hotel —Mountain View, CA
- $22.50 an hour
- Research
- Hotel
- Computer skills
- Employee discount
Quick Apply
Guest Service Agent
Hilton —San Jose, CA
- $27.87 - $34.84 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Front Office Agent/ Guest Service Concierge - (Part-time)
Radiate Hotels —Palo Alto, CA
- $21 - $22 an hour
- Part-time
- Hotel
- Cash register
- Computer skills
Quick Apply
Front Desk Agent (Full-Time)
Homewood Suites Palo Alto —Palo Alto, CA
- $21 - $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —San Jose, CA
- $31.13 an hour
- Hotel
- Computer skills
- Negotiation
- Employee discount
Quick Apply
Front Desk Agent
Residence Inn Mountain View —Mountain View, CA
- $20 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front desk agent part-time AM (City express)
City Express by Marriott —Mountain View, CA
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Paid time off
- Retirement plan
Quick Apply
5d
Night Auditor / Guest Service Agent
Delta Marriott —Santa Clara, CA
- $24 an hour
- Weekends as needed
- Hospitality
- Customer service
- Word processing
- Employee discount
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Guest Service Agent/Night Auditor
Uptown Oasis San Jose Airport (95112) & La Hacienda Silicon Valley (95138) —San Jose, CA
- $20 - $21 an hour
- Part-time
- Customer service
- High school diploma or GED
- Front desk
- Relocation assistance
- Health insurance
Quick Apply
Program Associate
Stanford University —Stanford, CA
- $37.50 - $40.86 an hour
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Office
- 3 years
- Flexible schedule
Guest Service Agent (Part Time) - Juniper Hotel Cupertino, a Curio Collection by Hilton
Hilton —Cupertino, CA
- $21.89 an hour
- Part-time
- English
- Hotel
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Front Office Agent
Wild Palms —Sunnyvale, CA
- $21 - $23 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Reservation (CORE) Agent
Four Seasons —East Palo Alto, CA
- $27.31 an hour
- Weekends as needed
- Sales
- Writing skills
- English
- Free parking
- Health insurance
Front Desk Agent
Residence Inn Silicon Valley II —Sunnyvale, CA
- $20.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
10d
Front Desk Agent (Full-Time)
Residence Inn Silicon Valley I —Sunnyvale, CA
- $20.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
4d
Guest Service Associate
Radiate Hotels —Menlo Park, CA
- From $21 an hour
- Full-time
- Hotel
- Computer skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Relations Agent
Rosewood Hotel Group —Menlo Park, CA
- $26.10 - $29.00 an hour
- Full-time
- CPR Certification
- Sanitation
- High school diploma or GED
Front Desk Agent
The Sheraton Palo Alto —Palo Alto, CA
- $22 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Guest Services Agent
The Sheraton Palo Alto —Palo Alto, CA
- $22 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
2d
Front Desk Agent | AC Hotel Downtown San Jose
Columbia Hospitality Inc —San Jose, CA
- $31 an hour
- Weekends as needed
- Hotel
- Front desk
- Communication skills
- Free parking
- Health savings account
Quick Apply
9d

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guest service agent jobs near los altos hills ca

Front Desk Agent

Aloft Mountain View Hotel
Mountain View, CA

Quick Apply

Job Details

$22.50 an hour

Benefits

Employee discount

Qualifications

Hotel and accommodations payment processing
Sales transaction processing
Greeting customers
Client inquiry handling
Answering guest questions
Research
Credit card payment processing
Hotel room assignment management
Making change
Computer skills
Foreign currency handling
Hotel and accommodations guest complaints handling
POS systems
Negotiation
Entry level
Currency exchange handling

Full Job Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

At Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Hotels discount domestic and international locations for you and your family members

Here is what you will be doing each day:

As our Front Desk Agent at Aloft Mountain View, you will provide a warm welcome at check-in and a fond farewell at check-out and in between, creating a memorable experience from their arrival to departure.

ESSENTIAL JOB FUNCTIONS:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests

Does this sound like you?

You have impeccable customer service skills and you thrive in a fast-paced environment. Your smile is contagious, setting the tone for both our guests and your teammates to feel positive and valued. You are able to read the room and provide a personalized service to each guest that makes them feel recognized and valued. Providing an excellent first and last impression comes naturally to you and it makes our guests feel at home. Besides being an expert in multitasking, you are also detail-orientated in all areas of the Front Desk operations.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Experience

Preferred

Previous hotel job experience a plus.

Behaviors

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in los altos hills ca

Front Desk Agent

Guest Service Agent

Front Office Agent/ Guest Service Concierge - (Part-time)

Front Desk Agent (Full-Time)

Front Desk Agent

Front Desk Agent

Front desk agent part-time AM (City express)

Night Auditor / Guest Service Agent

Guest Service Agent/Night Auditor

Program Associate

Guest Service Agent (Part Time) - Juniper Hotel Cupertino, a Curio Collection by Hilton

Front Office Agent

Reservation (CORE) Agent

Front Desk Agent

Front Desk Agent (Full-Time)

Guest Service Associate

Guest Relations Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent | AC Hotel Downtown San Jose

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